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Support Engineer Jobs in Houston, TX (NOW HIRING)

Stasis Drilling Solutions

MPD SUPPORT ENGINEER

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MPD Support Engineer Reports to: Engineering Manager Employment: Full-Time FLSA Status : Non-Exempt WHO WE ARE Stasis Drilling Solutions, LLC is a privately held oilfield services (OFS) provider ...

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application experience Reports To: Engineering Director Role Summary We are seeking a highly experienced Field Support ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...

Aveva

Technical Support Engineer

Houston, TX · On-site +1

$56K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title: Tech Support Engineer II Location: Houston, TX and Scottsdale, AZ Employment Type: Full-Time Work Type: Hybrid* (minimum of 3 days a week in office) *Due to hybrid requirements, only ...

New

Wärtsilä

Customer Support Engineer

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Engineer Location: New Albany, Ohio Work model: On-site, Monday through Friday About the Position Wärtsilä is looking for a Customer Support Engineer (CSE) to serve as our on-site ...

Wartsila North America

Customer Support Engineer

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Engineer Location: New Albany, Ohio Work model: On-site, Monday through Friday About the Position Wartsila is looking for a Customer Support Engineer (CSE) to serve as our on-site ...

New

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

CloudFlare WAF Support Engineer Type : 6-month contract Location : Houston Downtown- Need to be onsite - 5 days a week Industry : Oil & Ga W2 Employment only Key Responsibilities * Provide day-to-day ...

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Showing results 1-20

All JobsSupport Engineer JobsSupport Engineer Jobs in Houston, TX

Support Engineer information

See Houston, TX salary details

$15

$38

$64

How much do support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support engineer in Houston, TX is $38.08, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $44.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs

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For Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Houston, TX look for?

The top searched job categories for Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Support Engineer jobs?

Cities near Houston, TX with the most Support Engineer job openings:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,196 per year, or $38.1 per hour.

Desktop Support Engineer

Sybex Support Services

Houston, TX • On-site

Contractor

Posted 28 days ago

Job description

We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working on site or remotely.
This will be a full time contract position will 40 hours per week.
Job Requirements:
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+years'experienceprovidingtechnicalsupportinafastpacedandconstantlychangingenvironment up to executive management level.
  • ExcellentcustomerserviceandcommunicationskillsincludingprovidingVIPsupport
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7
  • OS / office 2011 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications • Support of End User for video conferencing units.
  • Support of mobile device

Duties & Responsibilities:
  • Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
  • Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows)
  • Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
  • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
  • Commercial experience in an IT support technician role that includes 2 years of technical suppor experience in a hybrid Windows and MAC environment
  • Experience in working with a helpdesk operation,to include Windows and Mac clients
  • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android
  • Platforms Expertise in iPad / iPhone
  • Self-starter that is able to collaborate actively withothers in a cross-functional team
  • Proven attention to detail and high standards for quality
  • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
  • Skilled in documenting written troubleshootingsteps and instructions
  • Business professional attire

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