ZipRecruiter

Log In

1

Support Engineer Jobs in Houston, TX (NOW HIRING)

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

CloudFlare WAF Support Engineer Type : 6-month contract Location : Houston Downtown- Need to be onsite - 5 days a week Industry : Oil & Ga W2 Employment only Key Responsibilities * Provide day-to-day ...

Miratech

Amazon Connect Support Engineer

Texas City, TX · On-site

  • Medical

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system ...

New

Miratech

Amazon Connect Support Engineer

Texas City, TX · On-site +1

  • Medical

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system ...

Vitol

Data Support Engineer

Houston, TX · On-site

$109K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Role is located in Houston, TX - In office 5x a week We are seeking a proactive and detail-oriented Data Support Engineer to join our dynamic Vision Data Engineering team in Houston, supporting ...

Vitol

Data Support Engineer

Houston, TX · On-site

$109K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Role is located in Houston, TX - In office 5x a week We are seeking a proactive and detail-oriented Data Support Engineer to join our dynamic Vision Data Engineering team in Houston, supporting ...

Vitol

Data Support Engineer

Houston, TX · On-site

$109K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Role is located in Houston, TX - In office 5x a week We are seeking a proactive and detail-oriented Data Support Engineer to join our dynamic Vision Data Engineering team in Houston, supporting ...

Siemens

Power System Support Engineer

Houston, TX · On-site

Power System Support Engineer Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/Week Summary of Duties: Be first point of contact for customers, by assisting with their product queries. Assess the ...

Intec Sea

Hardware Support Engineer

Houston, TX · On-site

$117K - $155K/yr

Primary Purpose of Job To provide hardware engineering support into the business/project group Responsibilities Fit, integration & test of sub-systems into containers (shelters/cabins etc.) and/or ...

Vitol

Data Support Engineer

Houston, TX

$109K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Role is located in Houston, TX - In office 5x a week We are seeking a proactive and detail-oriented Data Support Engineer to join our dynamic Vision Data Engineering team in Houston, supporting ...

INTEC SEA

Hardware Support Engineer

Houston, TX

$117K - $155K/yr

Primary Purpose of Job To provide hardware engineering support into the business/project group Responsibilities Fit, integration & test of sub-systems into containers (shelters/cabins etc.) and/or ...

previous pagenext page

Showing results 21-40

All JobsSupport Engineer JobsSupport Engineer Jobs in Houston, TX

Support Engineer information

See Houston, TX salary details

$15

$38

$64

How much do support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support engineer in Houston, TX is $38.08, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $44.52 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs

What are popular job titles related to Support Engineer jobs in Houston, TX?

For Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Houston, TX look for?

The top searched job categories for Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Support Engineer jobs?

Cities near Houston, TX with the most Support Engineer job openings:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,196 per year, or $38.1 per hour.

CloudFlare WAF Support Engineer

EPMA

Houston, TX • On-site

Contractor

Re-posted 10 days ago

Job description

Description
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a transition to F5. This is a support-focused role-no design, implementation, or migration responsibilities.
Title: CloudFlare WAF Support Engineer
Type: 6-month contract
Location: Houston Downtown- Need to be onsite - 5 days a week
Industry: Oil & Ga
W2 Employment only
Key Responsibilities
  • Provide day-to-day administration and support for an existing CloudFlare WAF environment
  • Monitor and maintain approximately 70 CloudFlare proxies
  • Troubleshoot production issues related to web traffic, DNS, SSL/TLS, and WAF policies
  • Support incident resolution and ensure platform stability and availability
  • Work closely with network, security, and application teams to resolve operational issue
  • Maintain documentation and follow operational support processes

Required Qualifications
  • Hands-on experience administering and supporting CloudFlare WAF in a production environment
  • Strong troubleshooting experience with CloudFlare services and web application traffic
  • Good understanding of networking concepts, including DNS, HTTP/HTTPS, SSL/TLS, and reverse proxies
  • Exposure to web application security and WAF policy management
  • Ability to support an existing environment with minimal onboarding

Preferred Qualification
  • Experience working with application delivery or web applications
  • Familiarity with F5 technologies is a plus but not required
  • Previous experience in enterprise production support environment

HOW YOU'LL GROW AT EPMA
We believe in the investment of our people. Strong client results and company growth is a direct result of our focus on personal growth for every single employee. With regular reviews and measurable development plans, we help you focus on the skills and knowledge you need to succeed. From on-the-job learning to professional development programs, we help you to grow throughout your career and ready you for the opportunities that lie ahead.
EPMA'S CULTURE
BE INSPIRED our 10 core values are at the forefront of everything we do. We take pride in investing in the development of our people, because they are part of the EPMA family and DNA. Call us old fashioned, but we believe in building talent, and we take pride in preparing our future leaders and innovators. You will find a fun, exciting and rewarding career at EPMA.
ABOUT EPMA
Since 2010, EPMA has quickly earned credibility as a trusted leader in Project and Portfolio Management Services helping local businesses to Global 50 companies deliver projects with greater efficiency and success. Our ability to attract the most talented people and empower them to make a difference for our clients is part of what makes EPMA one of the Top Companies to work for in Texas, and one of the Best and Brightest companies to work for in the nation. We are also on the Inc. 5000 list as one of the fastest growing, privately held companies in America today.
EPMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassments of Any Kind: EPMA is made up of a very diverse group of individuals representing a variety of backgrounds, perspectives, and skills. At EPMA, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. EPMA is proud to be an equal opportunity workplace.

Apply