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Software Support Engineer Jobs in Houston, TX (NOW HIRING)

AVEVA

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $56 ... Job Title: Tech Support Engineer Location: Houston, TX and Scottsdale, AZ Employment Type ...

NRG Energy

Support Engineer

Houston, TX

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Bachelor's degree Computer Science, Information Technology, Information Systems, Software ...

NRG

Support Engineer

Houston, TX

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Bachelor's degree Computer Science, Information Technology, Information Systems, Software ...

NRG

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... Bachelor's degree Computer Science, Information Technology, Information Systems, Software ...

Aveva

Technical Support Engineer

Houston, TX · On-site +1

$56K - $115K/yr

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $56 ... Job Title: Tech Support Engineer Location: Houston, TX and Scottsdale, AZ Employment Type ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... Diagnose and resolve general desktop, hardware, software, and connectivity issues. * Document ...

Drive Capital

Customer Support Engineer

Houston, TX · On-site

$90 - $130/hr

Customer Support Engineer * Customer Support * Houston, Texas * Senior * Full-time Description VAST ... We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ...

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All JobsSoftware Support Engineer JobsSoftware Support Engineer Jobs in Houston, TX

Software Support Engineer information

See Houston, TX salary details

$37.7K

$86.6K

$159K

How much do software support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for software support engineer in Houston, TX is $86,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

What are the most commonly searched types of Software Support Engineer jobs in Houston, TX?

The most popular types of Software Support Engineer jobs in Houston, TX are:

What are popular job titles related to Software Support Engineer jobs in Houston, TX?

For Software Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Software Support Engineer jobs in Houston, TX look for?

The top searched job categories for Software Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Software Support Engineer jobs?

Cities near Houston, TX with the most Software Support Engineer job openings:

Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 84% In-person, 9% Hybrid, and 7% Remote job distribution, with an average salary of $78,451 per year, or $37.7 per hour.

SOC Engineer - Orion Software Operations Center Support

Houston, TX • On-site

Bay Systems Consulting Inc.
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about Bay Systems Consulting Inc.external

Full-time

Re-posted 20 days ago

Job description

Title: SOC Engineer - Orion Software Operations Center Support
Employment Type: Full-Time
Work Location: Onsite 
Locations: Houston, TX or Denver, CO
Experience Required: 5+ Years
Industry: Aerospace / Space Exploration / Flight Software

Program Areas Supported
  • AR3 Docking
  • NP0155 (FOD)
  • Sustainment Activities for AR3 and AR4
Responsibilities
  • Develop, integrate, and maintain mission-critical software supporting Orion operational environments.
  • Troubleshoot complex software and system integration issues.
  • Support software deployment, testing, validation, and sustainment activities.
  • Analyze and resolve networking and communication issues across distributed systems.
  • Develop and maintain multi-threaded software applications.
  • Collaborate with simulation, flight software, and mission operations teams.
  • Support containerized software environments and deployment pipelines.
  • Participate in requirements development, architecture reviews, implementation, testing, and operational support.
  • Contribute to continuous improvement of software reliability, performance, and maintainability.
Required Qualifications
  • Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, or related STEM field.
  • 5+ years of software development and systems integration experience.
  • Extensive experience with:
    • C++
    • Software troubleshooting and root cause analysis
    • Linux development environments
    • Network protocols, particularly RUC/RF communications
  • Experience with:
    • Multi-threaded application development
    • Python development
    • Container technologies
    • Full software development lifecycle (SDLC)
Preferred Qualifications
  • Experience with Qt Creator
  • Experience integrating and troubleshooting emulators
  • Experience with QEMU
  • Experience supporting Orion spacecraft programs
  • Aerospace or mission operations software experience
  • Experience supporting NASA or Department of Defense programs

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