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Manager Systems Support Engineer Jobs in Spring, TX

Beyond Finance

Systems Support Engineer

Houston, TX

About the Role We are seeking an IT Support Engineer able to contribute towards Beyond Finance ... Manage, troubleshoot and provide solutions for a wide range of technical issues impacting users in ...

Beyond Finance, Inc.

Systems Support Engineer

Houston, TX · On-site

$90K - $105K/yr

About the Role We are seeking an IT Support Engineer able to contribute towards Beyond Finance ... Manage, troubleshoot and provide solutions for a wide range of technical issues impacting users in ...

Beyond Finance

Systems Support Engineer

Houston, TX · On-site

$90K - $105K/yr

About the Role We are seeking an IT Support Engineer able to contribute towards Beyond Finance ... Manage, troubleshoot and provide solutions for a wide range of technical issues impacting users in ...

VoltaGrid

Manager, Systems Engineering

Houston, TX · On-site

... ENGINEER Location : HOUSTON, TX FLSA Class : EXEMPT Responsible to : Director of Software Engineering Position Summary: Manager of Systems Engineering to lead a small, high-impact DevOps/SRE team.

VoltaGrid

Manager, Systems Engineering

Houston, TX · On-site

... ENGINEER Location : HOUSTON, TX FLSA Class : EXEMPT Responsible to : Director of Software Engineering Position Summary: Manager of Systems Engineering to lead a small, high-impact DevOps/SRE team.

AceStack LLC

Desktop Support Engineer

Houston, TX · On-site

Role - Desktop Support Engineer Location: Houston, TX (Onsite) Contract We are seeking an ... Perform system imaging, device deployment, and asset management . * Assist with network ...

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Manager Systems Support Engineer information

See Spring, TX salary details

$17

$38

$67

How much do manager systems support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for manager systems support engineer in Spring, TX is $38.17, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $43.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Spring, TX? For Manager Systems Support Engineer jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Manager Systems Support Engineer jobs? Cities near Spring, TX with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

Systems Support Engineer

Beyond Finance

Houston, TX

Other

Posted 18 days ago

Beyond Finance rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About the Role

We are seeking an IT Support Engineer able to contribute towards Beyond Finance's ambitious growth. You will provide strategic, innovative, and cost-effective support solutions to increase efficiency, reliability, and integration of our services and operations. You will work in a semi-autonomous and fast-paced environment.

What You'll Do

The IT Support Specialist will help 

  • Identify AND remediate IT trends impacting end-users device performance.
  • Develop corrective and preventative actions to minimize user downtime.
  • Develop remediations using scripting and other methods.
  • Design, install, configure and maintain a comprehensive IT infrastructure with a focus on Microsoft Windows.
  • Participate in incident management and assist with scoping and remediation efforts.
  • Investigate, diagnose and resolve hardware and network issues.
  • Manage, troubleshoot and provide solutions for a wide range of technical issues impacting users in person and remotely.
  • Identify and escalate trends, bugs and other system errors to Escalation, IT Engineering and Security teams.
  • Build and maintain document library, knowledge base articles.
  • Provide internal training and address knowledge gaps.
  • Troubleshoot end-user reported issues using DEX platform and identify root causes.
  • Create detection methods to reliably diagnose IT issues via key metrics.
  • Create IT health reports on a per department basis.
  • Develop integrations and automations using API.

What We Look For

  • Advanced Experience with Windows operating systems, and hardware troubleshooting.
  • Strong expertise with powershell, bash, python or other scripting languages.
  • Excellent customer service skills with the ability to work quickly and effectively.
  • Experience with Call Center technologies & Network troubleshooting.
  • Experience with a major platform for ticketing and support (FreshService, Zendesk, Zoho, ServiceNow, etc.)
  • Ability to troubleshoot in unfamiliar territory, provide technical support, and maintain third-party commercial SaaS applications.
  • Excellent written and verbal communications skills.
  • Proven ability to work successfully with limited supervision.
  • Ability to consult and develop comprehensive project plans, timelines.

Nice to Haves:

  • Strong experience with Query languages and supporting platforms like Datadog.
  • Previous experience with DEX platforms such as Nexthink.
  • Advance Experience with remote and onsite network troubleshooting (focus on VOIP Technologies preferred) 
  • Experience with APIs and webhooks, including development of custom JSON payloads.

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