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Manager Systems Support Engineer Jobs in Spring, TX

Manage customer complaint documentation, ensuring accuracy and traceability. * Perform formal root ... support, application engineering, or quality engineering). * Knowledge of various materials ...

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Manager Systems Support Engineer information

See Spring, TX salary details

$17

$38

$67

How much do manager systems support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for manager systems support engineer in Spring, TX is $38.17, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $43.22 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Spring, TX? For Manager Systems Support Engineer jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Spring, TX look for? The top searched job categories for Manager Systems Support Engineer jobs in Spring, TX are:
What cities near Spring, TX are hiring for Manager Systems Support Engineer jobs? Cities near Spring, TX with the most Manager Systems Support Engineer job openings:
Infographic showing various Manager Systems Support Engineer job openings in Spring, TX as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $79,392 per year, or $38.2 per hour.

TMS (Terminal Management System) Support Engineer

Phoenix Business, Inc.

Houston, TX โ€ข On-site

Other

Posted 3 days ago


Job description

TMS (Terminal Management System) Support Engineer

Location: Houston, TX (Onsite)

Job Type: Contract

 

Must Have Skills:

โ€ข            Preferred technical experience includes Windows administration, Linux administration, Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Operator Interface Panels (OIPs), client/server architectures, Penguin (Stratus) ztC Edge and ft Server technologies.

โ€ข            Hands on experience troubleshooting, configuring, and supporting PLC and HMI systems, including current and legacy hardware and PLC programming platforms such as Rockwell Studio 5000, Emerson PAC Machine Edition, B&R Automation Studio. HMI Application Experience: FactoryTalk View SE, Inductive Automation Ignition, 7-10 years of experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments within refined fuels or related industrial domains.

 

Job Description:

Primary Technical Skills (Mandatory)

โ€ขโ€ƒโ€ƒTMS (Terminal Management System) โ€“ TMS6 / TMS7 support and troubleshooting

โ€ขโ€ƒโ€ƒLinux / Red Hat โ€“ command-line operations, log analysis, service and process management

โ€ขโ€ƒโ€ƒMySQL โ€“ basic queries, transaction and data validation

โ€ขโ€ƒโ€ƒOT integrations & transaction flow knowledge โ€“ Toptech, Tabs/TDS, Digi, Railman

โ€ขโ€ƒโ€ƒAbility to troubleshoot application, system, and integration issues in an OT environment

 

Secondary ITSM / Operational Skills

โ€ขโ€ƒโ€ƒIncident Management โ€“ issue triage, troubleshooting, and resolution

โ€ขโ€ƒโ€ƒP1 / P2 Incident Handling โ€“ experience in participating critical incidents and participating in bridge calls

โ€ขโ€ƒโ€ƒRoot Cause Analysis (RCA) โ€“ identify root causes and implement corrective / preventive actions

โ€ขโ€ƒโ€ƒVendor Escalations โ€“ coordination with third-party vendors for issue resolution and tracking

โ€ขโ€ƒโ€ƒExperience working within ITSM processes (incident, escalation, communication, closure)