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Desktop Support Engineer Jobs in Houston, TX (NOW HIRING)

ENA Corporate

Desktop Support Technician II

Houston, TX · On-site

$26 - $28.90/hr

Desktop Support Technician II Job Reference Number: 41977 Employment Type: Full-Time , Onsite Segment: Elior Corporate Brand: ENA Corporate Location: 1515 Central Ave NE, Minneapolis, MN 55113 ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

Impress Computers

Be Seen First

L1/L2 Tech onsite and Desktop Support tech/ cable tech

Katy, TX · On-site

$48K - $60K/yr

The L1/L2 Tech Onsite and Desktop Support Technician plays a crucial role in providing both hardware and cabling solutions for a large technical team. Reporting to the Operations Manager, this role ...

AA2IT

Desktop Support Technician - Houston, TX

Houston, TX · On-site

$19.25 - $24.50/hr

AA2IT is a company seeking a Desktop Support Technician to provide technical support and troubleshooting for PC hardware and software. The role involves maintaining and repairing computer systems ...

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

About the Role We are seeking an experienced Desktop Engineer to support and enhance enterprise endpoint infrastructure within a large-scale corporate environment. This role combines hands-on ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Houston, TX

Desktop Support Engineer information

See Houston, TX salary details

$9

$25

$43

How much do desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop support engineer in Houston, TX is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.38 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Houston, TX?

The most popular types of Desktop Support Engineer jobs in Houston, TX are:

What are popular job titles related to Desktop Support Engineer jobs in Houston, TX?

For Desktop Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Houston, TX look for?

The top searched job categories for Desktop Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Engineer jobs?

Cities near Houston, TX with the most Desktop Support Engineer job openings:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,622 per year, or $25.8 per hour.

Manager, IS Desktop Support

David Weekley Homes

Houston, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

David Weekley Homes rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Description

David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team Members receive responsive, high-quality technology support, while aligning desktop services with our company and department goals. You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise.

Job Responsibilities:

  • Lead, coach, and develop a team of Desktop Support and Field Support Specialists
  • Oversee daily operations for incident and request resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end-user technology
  • Track and report on key metrics (e.g., SLA compliance, first-contact resolution, CSAT) and drive continuous improvement
  • Act as escalation point for major or complex support issues, communicating effectively with other IT groups and leadership
  • Partner with Infrastructure & Security teams to ensure endpoint security, device management (e.g., Microsoft 365, Azure AD, Intune), and compliance with corporate standards
  • Manage vendor relationships, hardware procurement, warranty / repair logistics, and software licensing for end-user devices
  • Develop and maintain standard operating procedures, knowledge base articles, and training programs to improve service quality and efficiency
  • Assist in budget planning, device inventory management, and asset tracking to support IT lifecycle initiatives
Qualifications
  • Has 7+ years of experience in desktop / end-user support, including at least 3 years in a supervisory or management role-preferably in a multi-site or enterprise environment
  • Embodies a collaborative, servant-leadership style aligned with DWH's culture of putting Team Members first, striving for excellence, and fostering continuous improvement
  • Understands Windows 10/11, Microsoft 365, Active Directory/Azure AD, Intune, endpoint imaging/deployment, and basic networking (DNS, DHCP, VPN)
  • Is familiar with ITSM/ticketing systems, asset management (NinjaOne), and service-management best practices (e.g., ITIL)
  • Demonstrates strong leadership, excellent communication skills (technical and non-technical audiences), and a customer-centric mindset
  • Certifications such as Microsoft Certified: Modern Desktop Administrator, CompTIA A+ / Network+ / Security+, or ITIL v4 Foundation are
Additional Information

.

What We Offer:

Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. 

We offer an excellent benefits package that includes:

  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

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