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Desktop Support Engineer Jobs in Temple, TX (NOW HIRING)

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices ...

Zortech Solutions

Desktop Support

Waco, TX · On-site

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class IT support to onsite and remote end users * Independently resolve complex, break/fix issues in person ...

AxisCare

Support Engineer

Waco, TX · Remote

Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... Manual dexterity required to use desktop computer and peripherals. Compensation and Equipment

AxisCare

Support Engineer

Waco, TX · On-site

Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... Manual dexterity required to use desktop computer and peripherals. Compensation and Equipment

AxisCare

Support Engineer

Waco, TX · Remote

Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... Manual dexterity required to use desktop computer and peripherals. Compensation and Equipment

Stratasys

Desktop Service Technician I

Belton, TX

$17.50 - $22.25/hr

The Desktop Service Technician I provides frontline technical support to employees and contractors, ensuring reliable and efficient operation of end-user technology. This role is responsible for ...

Stratasys

Desktop Service Technician I

Belton, TX · On-site

$17.50 - $22.25/hr

The Desktop Service Technician I provides frontline technical support to employees and contractors, ensuring reliable and efficient operation of end-user technology. This role is responsible for ...

AxisCare

EVV Claims Support Specialist

Waco, TX · On-site

Escalate bugs or recurring issues to internal Product or Engineering teams and contribute to ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

EVV Claims Support Specialist

Waco, TX · Remote

Escalate bugs or recurring issues to internal Product or Engineering teams and contribute to ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

QA Engineer

Waco, TX · On-site

Support automation initiatives by maintaining automated test suites and identifying opportunities ... Working Conditions * Manual dexterity is required to use desktop computer and peripherals.

AxisCare

QA Engineer

Waco, TX · Remote

Support automation initiatives by maintaining automated test suites and identifying opportunities ... Manual dexterity is required to use desktop computer and peripherals.  Compensation and ...

CBRE

ES Systems Engineer

Burlington, TX · On-site

They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What You'll Do: • Create complex programming using flow diagrams, sequences of operation ...

AxisCare

Product Manager

Waco, TX · Remote

You will work closely with Engineering, UX, and cross-functional partners to deliver outcomes that ... We're eager to support you so that you can ship work you're proud of. Candidates only. No ...

AxisCare

Product Manager

Waco, TX · Remote

You will work closely with Engineering, UX, and cross-functional partners to deliver outcomes that ... We're eager to support you so that you can ship work you're proud of. Candidates only. No ...

AxisCare

Product Manager

Waco, TX · On-site

You will work closely with Engineering, UX, and cross-functional partners to deliver outcomes that ... We're eager to support you so that you can ship work you're proud of. Candidates only. No ...

AxisCare

Associate Product Manager

Waco, TX · Remote

Support Senior PMs in researching customer needs, documenting requirements, and preparing product ... Write clear user stories and acceptance criteria in partnership with Engineering and UX. * Track ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Temple, TX

Desktop Support Engineer information

See Temple, TX salary details

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How much do desktop support engineer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for desktop support engineer in Temple, TX is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.61 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

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The top searched job categories for Desktop Support Engineer jobs in Temple, TX are:

What cities near Temple, TX are hiring for Desktop Support Engineer jobs?

Cities near Temple, TX with the most Desktop Support Engineer job openings:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Temple, TX as of August 2026, with employment types broken down into 63% Full Time, 33% Contract, and 4% Nights. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $52,166 per year, or $25.1 per hour.

Desktop Support Engineer

Modigent

Waco, TX • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Desktop Support Engineer
Position Overview
As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices, printers, and related hardware and software. You will provide hands-on technical support, ensure devices are properly configured and maintained, manage asset inventory, and deliver excellent end-user support in a dynamic, multi-company environment. This role combines technical troubleshooting, asset management, and user support to keep our teams productive and our technology running smoothly.
Duties and Responsibilities
  • Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment, tracking, and decommissioning of desktops, laptops, mobile devices, printers, and accessories.
  • Provide timely technical support for end users, resolving hardware, software, and connectivity issues on Windows-based devices and Microsoft 365 environments.
  • Track and maintain accurate inventory of all network-connected devices, including user assignments, device health, age, software versioning, lease agreements, and service contracts.
  • Procure and administer hardware, software licenses, subscriptions, and mobile devices while ensuring compliance with company standards.
  • Support the installation, configuration, and troubleshooting of desktop applications, Microsoft Office, and corporate software in networked environments.
  • Assist with mobile device management (iOS and Android) and company-required applications.
  • Serve as a point of contact for service desk communications, monitoring and following up on tickets handled internally or by managed service providers.
  • Support small to large user deployments, including new acquisitions, hardware rollouts, software upgrades, and user account setup.
  • Document processes, maintain asset records, and contribute to continuous improvement of desktop support and asset management practices.
  • Collaborate with the broader IT team, vendors, and internal departments to resolve issues and improve end-user experience.

Supervisory Responsibilities
None (individual contributor role with occasional guidance to junior IT staff or end users).
Requirements/Qualifications
  • Experience: 3-6 years of hands-on desktop support, IT asset management, or technical support experience in a corporate or multi-site environment.
  • Education: High school diploma or GED required; Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Physical Demands: Primarily office-based with occasional travel for site support or deployments; ability to lift and move computer equipment (up to 50 lbs) as needed.
  • Work Environment/Safety: Professional office setting adherence to corporate safety standards.

Required Skills
  • Strong technical knowledge of Windows Operating Systems (Windows 10/11), Microsoft Office 365, and Active Directory/Azure AD environments.
  • Experience with hardware troubleshooting, software installation, and basic networking support.
  • Proficiency with Microsoft Intune, SCCM, Group Policy, and mobile device management tools.
  • Excellent customer service, communication, and problem-solving skills with the ability to explain technical concepts to non-technical users.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a positive attitude and adaptability to changing demands.

Modigent Overview
Modigent is a national leader delivering next-generation infrastructure, technology, and energy solutions through our family of specialized brands in HVAC, plumbing, and controls systems. With a strong coast-to-coast presence and extensive service capabilities, we empower customers, communities, and our over 1,500 team members to thrive with sustainable, efficient commercial building services. As part of our team, you'll contribute to thoughtful innovation and our people-first culture rooted in service, collaboration, and integrity.
Why Work at Modigent
  • Competitive compensation based on experience and level, with opportunities for performance incentives.
  • Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
  • Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
  • Professional development through hands-on training, mentorship, and clear career advancement paths across our nationwide operating companies.
  • Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment-empowering you to build a rewarding, long-term career.

Equal Opportunity Statement
Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.
Third-Party Recruitment Policy
Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.
Pay Range: $65,000 - $70,000 per year

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