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Desktop Support Manager Jobs in Temple, TX (NOW HIRING)

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment ...

Zortech Solutions

Desktop Support

Waco, TX · On-site

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class IT support to onsite and remote end users * Independently resolve complex, break/fix issues in person ...

Suffolk Construction

IT Analyst II

Temple, TX · On-site

Suffolk manages some of the most complex and transformative projects in the country, serving ... Experience supporting laptops, desktops, mobile devices, printers, peripherals, conference room or ...

Suffolk Construction

IT Analyst II

Temple, TX · On-site

Suffolk manages some of the most complex and transformative projects in the country, serving ... Experience supporting laptops, desktops, mobile devices, printers, peripherals, conference room or ...

Suffolk Construction

IT Analyst II

Temple, TX · On-site

Suffolk manages some of the most complex and transformative projects in the country, serving ... Experience supporting laptops, desktops, mobile devices, printers, peripherals, conference room or ...

Tstc

Field Support Tech

Waco, TX

$17.50 - $24/hr

Conduct installation, upgrade and overall maintenance of PC desktop systems, software and ... Excellent time management skills * Ability to multi-task many requests in an organized and timely ...

AxisCare

Customer Onboarding Manager

Waco, TX · On-site

Engage with current customers to support the customer experience. * Work with clients to understand ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Customer Onboarding Manager

Waco, TX · On-site

Engage with current customers to support the customer experience. * Work with clients to understand ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

Axis Care

Customer Onboarding Manager

Waco, TX · On-site

Engage with current customers to support the customer experience. * Work with clients to understand ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Customer Onboarding Manager

Waco, TX · Remote

Engage with current customers to support the customer experience. * Work with clients to understand ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

Robert Half

Staff Accountant

Belton, TX · On-site

$47K - $62K/yr

We are looking for a detail-oriented Staff Accountant to support accounting operations for a ... Maintain financial data within QuickBooks Desktop and verify that entries are accurately reflected ...

AxisCare

Associate Product Manager

Waco, TX · Remote

Support Senior PMs in researching customer needs, documenting requirements, and preparing product ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Product Manager

Waco, TX · Remote

We're eager to support you so that you can ship work you're proud of. Candidates only. No ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Product Manager

Waco, TX · On-site

... Support, and ongoing analysis of usage data. * Partner with Sales and Marketing to understand ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Associate Product Manager

Waco, TX · On-site

Support Senior PMs in researching customer needs, documenting requirements, and preparing product ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Customer Success Manager

Waco, TX · On-site

Proactive Support and Issue Resolution: Monitor customer health and proactively address any ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Customer Success Manager

Waco, TX · Remote

Proactive Support and Issue Resolution: Monitor customer health and proactively address any ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Customer Success Manager

Waco, TX · Remote

Proactive Support and Issue Resolution: Monitor customer health and proactively address any ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

AxisCare

Product Manager

Waco, TX · Remote

We're eager to support you so that you can ship work you're proud of. Candidates only. No ... Working Conditions * Manual dexterity required to use desktop computer and peripherals.

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Temple, TX

Desktop Support Manager information

See Temple, TX salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support manager in Temple, TX is $33.61, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $44.66 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
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For Desktop Support Manager jobs in Temple, TX, the most frequently searched job titles are:

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Cities near Temple, TX with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,899 per year, or $33.6 per hour.

Desktop Support Engineer

Modigent

Waco, TX • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Desktop Support Engineer
Position Overview
As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices, printers, and related hardware and software. You will provide hands-on technical support, ensure devices are properly configured and maintained, manage asset inventory, and deliver excellent end-user support in a dynamic, multi-company environment. This role combines technical troubleshooting, asset management, and user support to keep our teams productive and our technology running smoothly.
Duties and Responsibilities
  • Manage the full lifecycle of IS/IT assets, including configuration, change management, deployment, tracking, and decommissioning of desktops, laptops, mobile devices, printers, and accessories.
  • Provide timely technical support for end users, resolving hardware, software, and connectivity issues on Windows-based devices and Microsoft 365 environments.
  • Track and maintain accurate inventory of all network-connected devices, including user assignments, device health, age, software versioning, lease agreements, and service contracts.
  • Procure and administer hardware, software licenses, subscriptions, and mobile devices while ensuring compliance with company standards.
  • Support the installation, configuration, and troubleshooting of desktop applications, Microsoft Office, and corporate software in networked environments.
  • Assist with mobile device management (iOS and Android) and company-required applications.
  • Serve as a point of contact for service desk communications, monitoring and following up on tickets handled internally or by managed service providers.
  • Support small to large user deployments, including new acquisitions, hardware rollouts, software upgrades, and user account setup.
  • Document processes, maintain asset records, and contribute to continuous improvement of desktop support and asset management practices.
  • Collaborate with the broader IT team, vendors, and internal departments to resolve issues and improve end-user experience.

Supervisory Responsibilities
None (individual contributor role with occasional guidance to junior IT staff or end users).
Requirements/Qualifications
  • Experience: 3-6 years of hands-on desktop support, IT asset management, or technical support experience in a corporate or multi-site environment.
  • Education: High school diploma or GED required; Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Physical Demands: Primarily office-based with occasional travel for site support or deployments; ability to lift and move computer equipment (up to 50 lbs) as needed.
  • Work Environment/Safety: Professional office setting with hybrid options; adherence to corporate safety standards.

Required Skills
  • Strong technical knowledge of Windows Operating Systems (Windows 10/11), Microsoft Office 365, and Active Directory/Azure AD environments.
  • Experience with hardware troubleshooting, software installation, and basic networking support.
  • Proficiency with Microsoft Intune, SCCM, Group Policy, and mobile device management tools.
  • Excellent customer service, communication, and problem-solving skills with the ability to explain technical concepts to non-technical users.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a positive attitude and adaptability to changing demands.

Modigent Overview
Modigent is a national leader delivering next-generation infrastructure, technology, and energy solutions through our family of specialized brands in HVAC, plumbing, and controls systems. With a strong coast-to-coast presence and extensive service capabilities, we empower customers, communities, and our over 1,500 team members to thrive with sustainable, efficient commercial building services. As part of our team, you'll contribute to thoughtful innovation and our people-first culture rooted in service, collaboration, and integrity.
Why Work at Modigent
  • Competitive compensation based on experience and level, with opportunities for performance incentives.
  • Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
  • Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
  • Professional development through hands-on training, mentorship, and clear career advancement paths across our nationwide operating companies.
  • Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment-empowering you to build a rewarding, long-term career.

Equal Opportunity Statement
Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.
Third-Party Recruitment Policy
Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.
Pay Range: $65,000 - $70,000 per year

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