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Desktop Support Engineer Jobs in Irving, TX (NOW HIRING)

The Desktop Support Engineer will be responsible for providing advanced desktop support to end users, troubleshooting various technical issues, and ensuring smooth operation of computer systems ...

New

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Work with vendor support contacts to resolve technical issues within the desktop environment. * Complete regular training and process refreshes to ensure you are always compliant to company IT ...

Work with vendor support contacts to resolve technical issues within the desktop environment. * Complete regular training and process refreshes to ensure you are always compliant to company IT ...

Work with vendor support contacts to resolve technical issues within the desktop environment. * Complete regular training and process refreshes to ensure compliance with company IT policies, security ...

Desktop Support Location: Irving, TX /Onsite Knowledge of trouble shooting of desktops, Printers Working experience in warehouse, Distribution center Basic Knowledge of network trouble shooting ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...

Desktop Support

Frisco, TX · On-site

$19 - $24/hr

Desktop Support Location: Frisco TX - Onsite Job details: Must possess a professional demeanor with strong customer service, consulting, and training skills. Experience troubleshooting and repairing ...

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Desktop Support Engineer information

See Irving, TX salary details

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How much do desktop support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support engineer in Irving, TX is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
What are the most commonly searched types of Desktop Support Engineer jobs in Irving, TX? The most popular types of Desktop Support Engineer jobs in Irving, TX are:
What are popular job titles related to Desktop Support Engineer jobs in Irving, TX? For Desktop Support Engineer jobs in Irving, TX, the most frequently searched job titles are:
What cities near Irving, TX are hiring for Desktop Support Engineer jobs? Cities near Irving, TX with the most Desktop Support Engineer job openings:
Infographic showing various Desktop Support Engineer job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,918 per year, or $25.9 per hour.

Desktop Support Engineer

Shaarpro

Dallas, TX • On-site

Other

Posted 2 days ago

New


Job description

Desktop Support EngineerIntroduction:

The Desktop Support Engineer will be responsible for providing advanced desktop support to end users, troubleshooting various technical issues, and ensuring smooth operation of computer systems within the office premises. The ideal candidate should have a strong background in desktop support and networking.

Responsibilities:
  • Provide troubleshooting and support to end users on a variety of technical issues
  • Set up equipment for employee use
  • Image computers using a variety of methods
  • Install and perform minor repairs to computers and peripheral equipment
  • Provide technical assistance to customers on password resets, account information, software issues, and internet connectivity problems
  • Perform device refresh and collect assets from termed users
  • Respond to incident and ESM tickets and perform resolution
  • Perform inventory audits as needed
Requirements:

Required Skills:

  • Advanced desktop support experience
  • Experience with M365, Windows, and Active Directory
  • Strong networking skills including IDF/MDF, switches, routers, and access points
  • Experience in software installation, hardware troubleshooting, and network connection issues

Preferred Skills:

  • Experience with backup systems
  • Knowledge of virtual private networks
  • Experience with computer networking