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Desktop Support Engineer Jobs in Austin, TX (NOW HIRING)

Bansar Technologies Inc.

Desktop Support

Austin, TX · On-site

$20 - $25.50/hr

Desktop Support Location: 6230 E Stassney Ln, Austin, TX 78744 Duration: 12 Months with possible extension Last date for submission: August 24, 2026 (12.00 PM-CST) Important Note: Position will be ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and ...

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

Artech Information System LLC

DESKTOP SUPPORT

Austin, TX

$20 - $25.50/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$23 - $31/hr

Desktop Support Associate Analyst Apply now Save jobSaved job Bringing smiles is what we do at TTEC for you and the customer. As an IT Service Desk & Systems Administration Associate working remotely ...

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$22 - $24/hr

Experience with Service Management processes and tools with an understanding of Incident, Problem, and Change Management * 2+ year's IT knowledge and desktop support including hardware and software ...

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Desktop Support Engineer information

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$10

$26

$45

How much do desktop support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for desktop support engineer in Austin, TX is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

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For Desktop Support Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Austin, TX look for?

The top searched job categories for Desktop Support Engineer jobs in Austin, TX are:

What cities near Austin, TX are hiring for Desktop Support Engineer jobs?

Cities near Austin, TX with the most Desktop Support Engineer job openings:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 42% Full Time, 50% Part Time, and 8% Contract. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $55,657 per year, or $26.8 per hour.

Desktop Support

Bansar Technologies Inc.

Austin, TX • On-site

$20 - $25.50/hr

Other

Posted 4 days ago

Job description

DirectClient: Texas Department of Transportation(TXDOT)
Solicitation Number: SCTASK1639408
Title: Desktop Support
Location: 6230 E Stassney Ln, Austin, TX 78744
Duration: 12 Months with possible extension
Last date for submission: August 24, 2026 (12.00 PM-CST)

Important Note: Position will be 100% Onsite. Texas local candidates only.

Job Description
The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians

Minimum Qualifications
4 Experience providing “white-glove” executive level support
5 Experience providing end-user support
5 Experience in supporting personal computer hardware and routine software installation
5 Experience troubleshooting IT hardware and peripherals in a enterprise environment
5 Experience supporting Microsoft Productivity tools such as Office 365 and MS Teams
4 Experience supporting video tele-conferencing solutions such as Cisco Webex

Preferred Qualifications
5 Experience creating technical knowledge articles
4 Experience utilizing ServiceNow in a support environment
5 Working in a multi-vendor environment for support operations

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