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Desktop Support Engineer Jobs in Austin, TX (NOW HIRING)

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Description The Desktop Tech is responsible for providing Level 2 hardware and software support to ... Partner with Business Units, Active Directory, Messaging, Network, Engineering, Information ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Description The Desktop Tech is responsible for providing Level 2 hardware and software support to ... Partner with Business Units, Active Directory, Messaging, Network, Engineering, Information ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and ...

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

Artech Information System LLC

DESKTOP SUPPORT

Austin, TX

$20 - $25.50/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

City of Leander

Desktop Support Specialist I

Leander, TX · On-site

$33.29 - $39.95/hr

Performs desktop support work assisting users with Tier 1 and Tier 2 computer hardware and software support. Responsible for identifying, diagnosing, repairing, configuring, and installing PC ...

Apple

Support Engineer

Austin, TX

$184K - $277K/yr

Description We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a ...

Apple

Support Engineer

Austin, TX

$184K - $277K/yr

Description We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a ...

Apple

Support Engineer

Austin, TX · On-site

Description We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a ...

Lightedge

Support Engineer

Austin, TX

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...

Lightedge

Support Engineer

Austin, TX · On-site

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...

Lightedge

Support Engineer

Austin, TX

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Austin, TX

Desktop Support Engineer information

See Austin, TX salary details

$10

$26

$45

How much do desktop support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop support engineer in Austin, TX is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are popular job titles related to Desktop Support Engineer jobs in Austin, TX? For Desktop Support Engineer jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Austin, TX look for? The top searched job categories for Desktop Support Engineer jobs in Austin, TX are:
What cities near Austin, TX are hiring for Desktop Support Engineer jobs? Cities near Austin, TX with the most Desktop Support Engineer job openings:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $55,657 per year, or $26.8 per hour.

EUC Deskside Support Engineer, Onsite - 69591

PRIMUS Global Services Inc.

Austin, TX • On-site

Other

Posted 2 days ago

New

Job description

EUC Deskside Support Engineer, Onsite
We have an immediate need for an experienced EUC (End User Compute) Deskside Support Engineer with strong expertise in desktop support, Windows operating systems, Microsoft Office 365, and end-user troubleshooting to provide onsite technical support for enterprise users.
This is a onsite position with openings in Austin, TX; Dallas, TX; and Burlington, VT for a candidate with deep experience in EUC Support, Deskside Support, Windows 10/11 Administration, Microsoft Office 365 Applications, Desktop/Laptop Hardware Support, Software Installation & Troubleshooting, VIP/Concierge User Support, Conference Room Technology Support, Projector and Meeting Room Support, SCCM Client Installation & Troubleshooting, Active Directory, Basic Networking, IT Incident Management, ServiceNow (SNOW), Request Fulfillment, Asset Support, and End User Issue Resolution.
No subcontracting is permitted on this position. Candidates must be willing to work directly on our payroll.
For immediate consideration, please contact:
Narasimha
PRIMUS Global Services
Phone: Desk Ext. 267
Email:
PRIMUS Global Services logo

About PRIMUS Global Services

Sourced by ZipRecruiter

PRIMUS was established in 2002 in Irving, Texas. From this beginning the company has grown to include services and support locations in the US, UK, Germany, Poland & India. With over 3000 consultants deployed “on project” daily worldwide, PRIMUS brings together the right people and technologies to deliver the results our clients are seeking across a broad range of business initiatives.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

2002

Social media

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