ZipRecruiter

Log In

1

Desktop Support Engineer Jobs in Austin, TX (NOW HIRING)

Integritek

Support Engineer

Austin, TX

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

Integritek

Support Engineer

Austin, TX · On-site

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Zello Inc

Support Engineer - L3

Austin, TX · On-site

Mentored L2 Support Engineers and L1 product advocates on advanced troubleshooting * Aided our CS team in working through their customers' most complex configuration and user management issues ...

ASSA ABLOY

Technical Support Engineer

Austin, TX · On-site

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...

LogicMonitor

Premier Support Engineer

Austin, TX · On-site

As a Premier Support Engineer (PSE), you will provide dedicated support to our Premier Support customers, playing a critical role in enhancing the LM Customer Experience. You will be the primary ...

Gotransverse

Product Support Engineer

Austin, TX · On-site

The Product Support Engineer leads investigation and resolution of complex production issues across the GT platform, leveraging technical expertise, deep product knowledge, and cross-team ...

Atlas Technica

Systems Engineer - Dedicated

Austin, TX · On-site

Required : • 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) • End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Austin, TX

Desktop Support Engineer information

See Austin, TX salary details

$10

$26

$45

How much do desktop support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support engineer in Austin, TX is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are popular job titles related to Desktop Support Engineer jobs in Austin, TX? For Desktop Support Engineer jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Austin, TX look for? The top searched job categories for Desktop Support Engineer jobs in Austin, TX are:
What cities near Austin, TX are hiring for Desktop Support Engineer jobs? Cities near Austin, TX with the most Desktop Support Engineer job openings:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $55,657 per year, or $26.8 per hour.

Title Desktop Support Technician | Part-Time | Moody Center

Teamwork Online

Austin, TX

$25/hr

Part-time

Retirement

Re-posted 6 days ago

Job description

Desktop Support Technician | Part-Time | Moody Center
Location US-TX-Austin
Job Post Information* : Posted Date 1 month ago(7/2/2026 3:00 PM)
Job ID 2026-32864
Location Name Moody Center (Austin, TX)
Category Information Technology
Type Regular Part-Time
Location : Location US-TX-Austin
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 78712
Location : Address 2001 Robert Dedman Dr
Job Post Information* : Post End Date 10/2/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview

We are seeking a motivated, detail-oriented entry-level Desktop Support Technician to join our IT team. You will serve as the first point of contact for our employees, troubleshooting hardware, software, and network issues as well as support for events. This role is perfect for a tech-savvy problem solver looking to grow their career in a hands-on IT environment. 

This role pays an hourly rate of $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 2, 2026.

Responsibilities
  • IT Support: Provide Tier 1 technical support to on-site employees, diagnosing and resolving desktop, laptop, printer, and mobile device issues.
  • Hardware & Software Setup: Configure, deploy, and update computer systems using standard company imaging and provisioning processes.
  • Network Troubleshooting: Assist users with basic network connectivity issues, VPN setup, and Wi-Fi configurations.
  • Collaboration: Escalate complex, unresolved issues to Tier 2/3 support teams or vendors as necessary.
  • Work a flexible schedule, including early mornings, days, evenings, holidays, and extended (long) workdays for an extended number of days as needed.
  • Frequent bending, carrying, moving, climbing, working from various heights, lifting 50+ pounds, sitting, exposure to moderate to loud noises, and extensive walking through the building.
Qualifications
  • Education/Experience: High school diploma or equivalent; Associate's degree, technical certification (e.g., CompTIA A+, Network+), or 1-2 years of relevant IT experience is highly preferred. 
  • Technical Skills: Basic understanding of Windows and macOS operating systems, Microsoft 365 applications, and standard PC hardware. 
  • Customer Service: Excellent communication and interpersonal skills, with a patient and customer-first approach to troubleshooting. 
  • Problem-Solving: Strong analytical skills and the ability to learn new technologies quickly. 
  • Physical Requirements: Ability to lift/move heavy objects and set up computer equipment at various workspaces. 
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Options
Apply NowApply
Share this job with your Network.
Email this job to a friend.Refer this job to a friend.

We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!

Share on Social Media!
Application FAQs

Software Powered by ICIMS
www.icims.com

Apply