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Desktop Support Analyst Jobs (NOW HIRING)

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

DYOPATH

Desktop Support Analyst I

Winnetka, IL · On-site

$26/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I who ...

DYOPATH

Desktop Support Analyst I

Houston, TX

$22.50/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical issues and helping users stay productive? DYOPATH is seeking a detail-oriented Desktop Support Analyst I who thrives ...

DYOPATH

Desktop Support Analyst I

Winnetka, IL · On-site

$26/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I who ...

CRH Healthcare, LLC

Desktop Support Analyst

Atlanta, GA · On-site

$22 - $29.75/hr

Desktop Support Analyst Vinings,GA Why CRH: Founded in 2012, CRH Healthcare (CRH) owns and operates in three regions. While each region has different brands, each brand is operated with the same ...

Barrow Wise Consulting

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties: * Assist with IT technical support duties. Diagnose, maintain, and ...

TECO

Sr. Desktop Support Analyst, Progression

Lutz, FL · On-site

$21 - $28/hr

Desktop Support Analyst Progression PERFORMANCE COACH: Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This position can be hired at any level within the job family progression ...

TechSpace Solutions Inc.

Desktop Support Analyst

Plano, TX · On-site

$22.25 - $30/hr

Role : Desktop Support Analyst Location : Plano, TX (Onsite) Duration : 12+ months Years of Experience: 3-7 Years * Single point of contact for end user to receive support and maintenance for ...

DYOPATH

Desktop Support Analyst I

Houston, TX

$22.50/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical issues and helping users stay productive? DYOPATH is seeking a detail-oriented Desktop Support Analyst I who thrives ...

TECO

Sr. Desktop Support Analyst, Progression

Lutz, FL

$21 - $28/hr

Desktop Support Analyst Progression PERFORMANCE COACH: Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This position can be hired at any level within the job family progression ...

DYOPATH

Desktop Support Analyst I

Houston, TX · On-site

$22.50/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical issues and helping users stay productive? DYOPATH is seeking a detail-oriented Desktop Support Analyst I who thrives ...

ARES Corporation

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

The Desktop Support Analyst plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software and mobile device troubleshooting, employing a high ...

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Desktop Support Analyst information

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$10

$26

$39

How much do desktop support analyst jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What job makes $10,000 a month without a degree?

A Desktop Support Analyst typically does not earn $10,000 a month without a degree; most roles in IT support pay lower salaries. High-paying tech jobs like software engineering, cloud architecture, or cybersecurity roles often require specialized skills, certifications, or experience rather than formal degrees. Achieving such income usually involves advanced skills, certifications, or experience in high-demand areas of technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What jobs in the US pay 300,000 a year?

For a Desktop Support Analyst, earning $300,000 annually is uncommon, as typical salaries range from $50,000 to $80,000. High-paying roles in IT or technology often include senior positions such as IT directors, cybersecurity managers, or specialized consultants, which may reach or exceed this level with extensive experience, certifications, and leadership responsibilities.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior IT consultants, project managers, or freelance contractors with high-demand skills. These positions often require extensive experience, certifications, or expertise in areas like cybersecurity, cloud computing, or software development, and may involve consulting, contract work, or leadership responsibilities. Such roles are usually project-based or involve high-level client engagement.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may also assist with user account management and security protocols.
More about Desktop Support Analyst jobs
What cities are hiring for Desktop Support Analyst jobs? Cities with the most Desktop Support Analyst job openings:
What are the most commonly searched types of Desktop Support Analyst jobs? The most popular types of Desktop Support Analyst jobs are:
Who are the top companies hiring for Desktop Support Analyst jobs? The top employers for Desktop Support Analyst jobs are:
What states have the most Desktop Support Analyst jobs? States with the most job openings for Desktop Support Analyst jobs include:
What job categories do people searching Desktop Support Analyst jobs look for? The top searched job categories for Desktop Support Analyst jobs are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.
Desktop Support Analyst II

Desktop Support Analyst II

DYOPATH

Tucson, AZ • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Dyopath rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

138th of 204 rated it services

Job description

Join DYOPATH as a Desktop Support Analyst II
Are you passionate about solving advanced technical issues and delivering exceptional end-user support?
DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team members.
Why You'll Love Working Here
  • Purpose with Passion - Be part of a company guided by its L.O.V.E. philosophy (Living Our Values Every Day)
  • Growth & Development - Opportunities for certifications, skill-building, and career progression
  • Team-Oriented Culture - Collaborate with supportive colleagues in a high-performing environment
  • Recognition & Impact - Your expertise directly improves user experience and operational efficiency
Benefits
  • Medical, Dental, and Vision coverage
  • Life insurance
  • 401(k) with company match
  • Paid holidays, including "You Pick a Day"
  • FSA and HSA options
  • Pet insurance
  • Additional benefits available
Role Overview
  • Location: On-Site (Tucson, AZ)
  • Schedule: 1st Shift; Monday through Friday
  • Pay Rate: $25
Your Mission as a Desktop Support Analyst II
  • Provide advanced technical support for desktops, laptops, mobile devices, and peripherals
  • Analyze and resolve complex user incidents and service requests
  • Install, deploy, and maintain hardware and software systems
  • Troubleshoot issues via in-person, phone, or chat support
  • Manage and resolve tickets using internal or client ticketing systems while meeting SLAs
  • Perform system updates, including Microsoft security patches, antivirus updates, and application upgrades
  • Support networking-related issues and endpoint connectivity
  • Order and manage hardware parts for maintenance and repairs
  • Create, update, and maintain knowledge base documentation
  • Act as a liaison with third-party vendors and technicians
  • Conduct root cause analysis (RCA) for recurring issues
  • Document processes and develop clear procedures for self-service capabilities
  • Mentor and support Level I and Associate Desktop Support Analysts
  • Participate in continuous improvement initiatives and operational enhancements
What You Bring to the Team
Education & Certifications
Required:
  • Bachelor's degree in Computer Science, IT, or related field
    OR 4+ years of equivalent work experience
  • A+ Certification

Preferred:
  • Network+ Certification
  • Prior experience as a Desktop Support Analyst I
Experience & Skills
  • Strong experience supporting PC hardware and peripheral devices
  • Intermediate to advanced troubleshooting skills (hardware & software)
  • Experience with Microsoft O365 Suite and SharePoint
  • Familiarity with Active Directory and user support
  • Knowledge of ITIL or change management practices
  • Ability to perform root cause analysis (RCA)
  • Experience supporting mobile devices (preferred)
  • Proficiency with ticketing systems and incident tracking
  • Excellent written and verbal communication skills
  • Strong customer service mindset
Other Requirements
  • Valid driver's license with acceptable driving record
  • Ability to pass a background check prior to hire
  • Highly detail-oriented with strong organizational skills
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Collaborative team player with sound judgment
Why This Role Matters
As a Desktop Support Analyst II, you play a critical role in maintaining reliable IT operations and supporting end users with complex technical needs. Your expertise not only resolves issues efficiently but also strengthens system performance, enhances user satisfaction, and contributes to continuous service improvement.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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