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Cherwell Software Jobs (NOW HIRING)

Dexian

Project Manager

Tallahassee, FL · On-site

HP Project Portfolio Management, Microsoft Project, Cherwell Software - IT Management Enterprise, Smart Sheets, Microsoft Excel, Microsoft Visio, or Microsoft Word. * A minimum of two years of ...

WCPSS

Bus Operations Team Leader

Cary, NC · On-site

$17.25 - $23.75/hr

Cherwell (a service management software); operational understanding of bus Global Positioning Systems (GPS) and software; * First Aid and CPR certification; * Blood borne pathogens certification;

WCPSS

Bus Operations Team Leader

Cary, NC

$17.25 - $23.75/hr

Cherwell (a service management software); operational understanding of bus Global Positioning Systems (GPS) and software; First Aid and CPR certification; Blood borne pathogens certification;

WCPSS

Bus Operations Team Leader

Cary, NC · On-site

$17.25 - $23.75/hr

Cherwell (a service management software); operational understanding of bus Global Positioning Systems (GPS) and software; * First Aid and CPR certification; * Blood borne pathogens certification;

WCPSS

Bus Operations Team Leader

Cary, NC

$17.25 - $23.75/hr

Cherwell (a service management software); operational understanding of bus Global Positioning Systems (GPS) and software; First Aid and CPR certification; Blood borne pathogens certification;

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How much do cherwell software jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for cherwell software in the United States is $42.27, according to ZipRecruiter salary data. Most workers in this role earn between $34.13 and $51.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cherwell Software Administrator, and why are they important?

To thrive as a Cherwell Software Administrator, you need strong IT service management (ITSM) knowledge, experience with workflow design, and a background in computer science or a related field. Familiarity with the Cherwell Service Management platform, database management, and certifications like ITIL are often required. Problem-solving skills, attention to detail, and effective communication help administrators collaborate with stakeholders and tailor solutions. These skills ensure the efficient customization, maintenance, and optimization of Cherwell to support an organization's IT operations.

What is the difference between Cherwell Software vs ServiceNow Developer?

AspectCherwell SoftwareServiceNow Developer
Required CredentialsCertifications in Cherwell Service Management, ITILServiceNow certifications, ITIL
Work EnvironmentIT service management, enterprise softwareITSM, enterprise cloud platform
Employer & Industry UsageUsed in various industries for ITSM solutionsPrimarily in large enterprises for IT service automation
Common Search & ComparisonOften compared for ITSM tools and rolesRelated but more specialized in ServiceNow platform

While both Cherwell Software and ServiceNow Developers work in IT service management, Cherwell Software focuses on flexible, customizable ITSM solutions, whereas ServiceNow Developers specialize in developing and maintaining applications on the ServiceNow platform. The choice depends on the company's platform preference and specific ITSM needs.

What is Cherwell Software?

Cherwell Software is a company that provides IT service management (ITSM) solutions, most notably the Cherwell Service Management platform. This platform helps organizations automate and streamline IT services, support processes, and workflows. It is commonly used for incident management, change management, asset management, and other ITIL-based practices. Cherwell Software is known for its flexibility, codeless configuration, and ability to integrate with other enterprise systems.

What are some common challenges faced by professionals working with Cherwell Software in IT service management roles?

Professionals working with Cherwell Software in IT service management often encounter challenges such as tailoring the platform to fit unique organizational processes and ensuring seamless integration with other enterprise systems. Managing updates and customizations while maintaining system stability can also be demanding, especially in larger organizations with complex needs. Collaboration with cross-functional teams is crucial, as Cherwell administrators frequently work alongside IT support staff, business analysts, and management to align the tool with evolving service requirements and best practices.
More about Cherwell Software jobs
What job categories do people searching Cherwell Software jobs look for? The top searched job categories for Cherwell Software jobs are:
Infographic showing various Cherwell Software job openings in the United States as of July 2026, with employment types broken down into 8% Locum Tenens, 9% Internship, 26% As Needed, 1% Full Time, 37% Temporary, and 19% Nights. Highlights an 100% Hybrid job distribution, with an average salary of $87,924 per year, or $42.3 per hour.

Project Manager

Dexian

Tallahassee, FL • On-site

Full-time

Posted 20 days ago

Job description

Job Title: Project Manager
Job Location: Tallahassee, FL (hybrid)
Job Overview:
  • Schedule and facilitate meetings; including agenda and minutes preparation as directed by the Department (i.e. schedule meetings, document decisions, identify issues and action items).
  • Draft use cases, process maps, and standard operating procedures, as directed by the Department.
  • Draft design documentation, as directed by the Department.
  • Draft training documentation such as user manuals and deliver training to users, as directed by the Department.
  • Facilitate requirements gathering and prioritization as assigned by the Department.
  • Perform needs analysis, analyze business processes, develop process maps, and assist team members as assigned by the Department.
  • Draft functional and technical specifications as assigned by the Department.
  • Develop test cases, test plans, and conduct UAT as assigned by the Department.
  • Facilitate UAT with the team members as assigned by the department.
  • Write specific, measurable, attainable, reasonable, and traceable (SMART) business requirements in a format which includes role or persona, the need and outcome.
  • Facilitate requirements gathering with team members as assigned by the Department.
  • Draft and maintain project documents (project charters, project plans, status reports, schedules and others) related to projects being managed as assigned by the Department.
  • Gather data, conduct data analysis, and create dashboards and reports as assigned by the Department.
  • Correspond (verbally and in written formats) with project teams and other stakeholders regarding project activities, deliverables, and status as directed by the Department.

Required Experience:
  • Must be a Certified Project Management Professional (PMP) with a minimum of two years of project management experience.
  • A minimum of two years of experience communicating project updates both orally and in written form with technical staff, executive management, and user staff.
  • A minimum of two years of experience with facilitating current state or application analysis sessions and documenting applications through use case process documents and workflow diagrams.
  • A minimum of two years of experience developing project plans.
  • A minimum of two years of experience with creating and presenting internal and external status reports and detailed status reports suitable for presentation to the management team.
  • A minimum of two years of experience tracking work tasks and maintaining project schedules (including work breakdown structures).
  • A minimum of two years of experience with risk tracking, mitigation, and issue tracking.
  • A minimum of two years of experience with delivering projects as per agreed schedule, as per the current technical specification (within scope), and within the approved budget.
  • A minimum of two years of experience with meeting facilitation and documentation.
  • A minimum of two of experience in at least two of the following tools: HP Project Portfolio Management, Microsoft Project, Cherwell Software - IT Management Enterprise, Smart Sheets, Microsoft Excel, Microsoft Visio, or Microsoft Word.
  • A minimum of two years of experience in communications development and planning
  • Two years of experience identifying, analyzing, and documenting policies, processes, and procedures using use case process documents, workflow diagrams, and drafting of standard operating procedures.
  • Two years of experience gathering, drafting, and prioritizing requirements.
  • Two years of experience with meeting facilitation, documentation, and follow-up.
  • Two years of experience with User Acceptance Testing (UAT), writing test scripts, testing methodologies and documentation.
  • Two years of experience drafting functional and technical specifications.
  • Two years of experience with the use of Microsoft Visio, Word, and Excel.
  • Two years of technical writing experience including drafting of project documents, reports, and user guides for a variety of stakeholders.
  • Two years of tracking work tasks and project schedules.
  • Two years of experience gathering and analyzing data to develop reports.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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