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Desktop Support Analyst Jobs in Nevada (NOW HIRING)

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

New

IT1

Desktop Support Technician II

Las Vegas, NV · On-site

$19.25 - $24.50/hr

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues ...

iT1

Desktop Support Technician II

San Diego, CA · On-site

$21.50 - $27.25/hr

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues ...

iT1

Desktop Support Technician II

Las Vegas, NV

$19.25 - $24.50/hr

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues ...

Elevance Systems Inc

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Advanced knowledge of Windows desktop OS version 7, 8 and 10. * Advanced knowledge of Windows ...

Netsmart USA

Las Vegas IT Support Analyst

Las Vegas, NV · On-site

$65K - $80K/yr

As an IT Support Analyst, you'll play a critical role in managing client IT systems and identifying efficiencies and improving operational performance using technology. Your responsibilities will ...

Netsmart USA

Las Vegas IT Support Analyst

Las Vegas, NV · On-site

$65K - $80K/yr

As an IT Support Analyst, you'll play a critical role in managing client IT systems and identifying efficiencies and improving operational performance using technology. Your responsibilities will ...

Netsmart USA

Las Vegas IT Support Analyst

Las Vegas, NV · On-site

$65K - $80K/yr

As an IT Support Analyst, you'll play a critical role in managing client IT systems and identifying efficiencies and improving operational performance using technology. Your responsibilities will ...

Fortune Brands

IT Technical Support Agent

Las Vegas, NV · On-site

$40K - $66K/yr

This role is a technical position that will require good analytical and communication skills ... Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in ...

Moen

IT Technical Support Agent

Las Vegas, NV

$40K - $66K/yr

This role is a technical position that will require good analytical and communication skills ... Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in ...

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Nevada

Desktop Support Analyst information

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How much do desktop support analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for desktop support analyst in Nevada is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $30.58 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are the most commonly searched types of Desktop Support Analyst jobs in Nevada? The most popular types of Desktop Support Analyst jobs in Nevada are:
What are popular job titles related to Desktop Support Analyst jobs in Nevada? For Desktop Support Analyst jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Nevada look for? The top searched job categories for Desktop Support Analyst jobs in Nevada are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Nevada as of July 2026, with employment types broken down into 3% Locum Tenens, 84% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $56,961 per year, or $27.4 per hour.
Desktop Support Technician

Desktop Support Technician

Fragrance.com

Reno, NV • On-site

$55K - $60K/yr

Full-time

Posted 2 days ago

Job description

Position Title: Desktop Support Technician I (Entry-Level)

Department: IT – Infrastructure Services

Reports to: Manager of IT

Classification: Hourly


OVERVIEW:

The Desktop Support Technician I is the front line of technology support for our on-site and remote employees — troubleshooting hardware and software issues, keeping equipment running, and making sure people can do their jobs without technology getting in the way.

This is an entry-level, on-site position. We're looking for someone with the right instincts: curious, hands-on, comfortable researching an unfamiliar problem, and reliable enough to show up and follow through every day. If you've built your own PC, set up a home network, tinkered with a Raspberry Pi, run your own home server, or you're simply the person everyone in your life calls when their computer breaks — you already have the foundation this role is built on. We'll teach you our systems, our tools, and our processes. What you bring is the drive to learn and the follow-through to get things done.

The position reports to the IT Infrastructure Services Manager, with day-to-day direction and guidance provided by the systems team, and is not a hybrid / remote position.

RESPONSIBILITIES:

  • Provide front-line technical support to on-site and remote employees for desktop hardware and software.
  • Configure, install, upgrade, and troubleshoot supported hardware and software, including PCs, printers, handheld Android scanners, and phones.
  • Reset passwords and handle day-to-day account and access requests.
  • On-board and off-board employees, including setting up and retiring accounts in Active Directory, Microsoft 365, VOIP phones, and other systems.
  • Perform user moves between desks, including desktops, monitors, printers, and other equipment as needed. (Must be able to lift 50 lbs and comfortably work under desks and tables.)
  • Follow documented procedures for common requests, and know when and how to escalate issues that fall outside those procedures.
  • Assist with other technology-related projects, deployments, and issues as directed.
  • Take part in the after-hours on-call and weekend rotation.
  • Be available to work extended hours during the retail holiday season and other periods of high volume.
  • Perform occasional travel, when necessary, between company sites.

WHAT YOU'LL NEED:

We care more about aptitude and drive than a specific resume. Whether it comes from a job, an internship, coursework, or your own time at home, the following all count:

  • Comfortable troubleshooting Windows PCs and laptops, with hands-on experience repairing or upgrading hardware (swapping drives, RAM, etc.)
  • A working understanding of basic networking concepts — WiFi, routers, IP addresses. A home network or personal lab setup counts.
  • Some exposure to user account management (Active Directory, Microsoft 365, Google Workspace, or similar).
  • Comfortable with iOS and Android mobile devices; experience with handheld scanners a plus.
  • Able to research an unfamiliar problem and work through it methodically, using available tools and resources.
  • Strong communication skills and a customer-service mindset.
  • A genuine interest in technology — you like figuring out how things work.