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Desktop Support Analyst Jobs in Nevada (NOW HIRING)

... analytical skills with attention to detail. Preferred : • IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent. • Experience in supporting event ...

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

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Desktop Support Client Site: Las Vegas, NV Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Advanced knowledge of Windows desktop OS version 7, 8 and 10. * Advanced knowledge of Windows ...

This role does not focus on desktop support, hardware repair, password resets, or general ... Analyze, troubleshoot, and resolve complex application issues * Triage cases to isolate issues and ...

As an IT Support Analyst, you'll play a critical role in managing client IT systems and identifying efficiencies and improving operational performance using technology. Your responsibilities will ...

As an IT Support Analyst, you'll play a critical role in managing client IT systems and identifying efficiencies and improving operational performance using technology. Your responsibilities will ...

As an IT Support Analyst, you'll play a critical role in managing client IT systems and identifying efficiencies and improving operational performance using technology. Your responsibilities will ...

This role is a technical position that will require good analytical and communication skills ... Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in ...

This role is a technical position that will require good analytical and communication skills ... Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in ...

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Desktop Support Analyst information

See Nevada salary details

$11

$27

$40

How much do desktop support analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support analyst in Nevada is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $30.58 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is generally considered a good entry-level IT position, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical skills. It often requires basic certifications like CompTIA A+ and offers opportunities for career growth into more advanced IT roles.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.
What are the most commonly searched types of Desktop Support Analyst jobs in Nevada? The most popular types of Desktop Support Analyst jobs in Nevada are:
What are popular job titles related to Desktop Support Analyst jobs in Nevada? For Desktop Support Analyst jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Nevada look for? The top searched job categories for Desktop Support Analyst jobs in Nevada are:
Infographic showing various Desktop Support Analyst job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,961 per year, or $27.4 per hour.

Desktop Support - WSOP

IT Avalon

Las Vegas, NV • On-site

Full-time

Re-posted 9 hours ago


Job description

Job Summary:
IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless operation of hardware, software, and network systems while maintaining high levels of customer satisfaction.
Responsibilities:
• Provide first-level support to users for hardware, software, and network-related issues via phone, email, or in-person.
• Diagnose, troubleshoot, and resolve technical problems with desktops, laptops, printers, peripherals, and mobile devices.
• Install, configure, and update hardware, operating systems, and applications, ensuring compliance with company policies.
• Maintain and manage user accounts, permissions, and security settings in Active Directory and other systems.
• Set up and support video conferencing equipment and provide technical assistance during virtual or in-person meetings.
• Document support issues, solutions, and best practices in a ticketing system for future reference and improvement.
• Collaborate with other IT teams to escalate and resolve complex issues as needed.
• Conduct regular maintenance and updates to ensure all equipment and systems are secure and functioning optimally.
• Assist in hardware and software inventory management and procurement planning.
• Provide training and guidance to end users to enhance their understanding and use of technology resources.
Qualifications:
Required:
• Proven experience in a desktop support, helpdesk, or similar technical support role.
• Strong knowledge of Windows and macOS operating systems, including troubleshooting and configuration.
• Familiarity with Microsoft Office Suite, VPNs, and other commonly used business applications.
• Basic understanding of networking concepts, such as TCP/IP, DNS, and Wi-Fi troubleshooting.
• Experience with Active Directory, Office 365, and remote desktop tools.
• Excellent communication and interpersonal skills to interact effectively with end users at all levels.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong problem-solving and analytical skills with attention to detail.
Preferred:
• IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent.
• Experience in supporting event-specific IT needs (e.g., tournaments, conferences).
• Knowledge of ticketing systems like ServiceNow or Jira.
Company:
IT Avalon is an IT company that engages in staff augmentation, contract to hire, payrolling, direct hire and statement of work. Founded in 2012, the company is headquartered in Brentwood, USA, with a team of 51-200 employees. The company is currently Growth Stage.