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Senior Desktop Support Jobs in Nevada (NOW HIRING)

IT Avalon

Desktop Support - WSOP

Las Vegas, NV · On-site

IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless ...

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

Elevance Systems Inc

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

GTN Technical Staffing

Be Seen First

Desktop Support Specialist

Las Vegas, NV · On-site

$25 - $30/hr

Desktop Support Client Site: Las Vegas, NV Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

Enterprise endpoint support - laptop and desktop management, domain accounts, software support, printers * Manufacturing support - Supervisory Control and Data Acquisition (SCADA) devices, Human ...

Gunnison

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Wynn Resorts

Specialist - IT Support

Las Vegas, NV

Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues. * Stay current with system information, changes ...

Wynn Las Vegas

Specialist - IT Support

Las Vegas, NV

Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues. * Stay current with system information, changes ...

Wynn Resorts

Specialist - IT Support

Las Vegas, NV · On-site

Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues. * Stay current with system information, changes ...

AGS

IT Support Manager

Las Vegas, NV · On-site

Run world-class Service Desk & Desktop Support: standardize intake, triage, and escalation using ... You will lead the onsite IT Support team in Las Vegas, reporting to the Senior IT Support Manager ...

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Nevada

Senior Desktop Support information

See Nevada salary details

$15

$36

$61

How much do senior desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for senior desktop support in Nevada is $36.83, according to ZipRecruiter salary data. Most workers in this role earn between $24.47 and $48.94 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Nevada? The most popular types of Desktop Support jobs in Nevada are:
What are popular job titles related to Senior Desktop Support jobs in Nevada? For Senior Desktop Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Nevada look for? The top searched job categories for Senior Desktop Support jobs in Nevada are:
What cities in Nevada are hiring for Senior Desktop Support jobs? Cities in Nevada with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Nevada as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $76,616 per year, or $36.8 per hour.

Desktop Support - WSOP

IT Avalon

Las Vegas, NV • On-site

Full-time

Re-posted 2 hours ago

Job description

Job Summary:
IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless operation of hardware, software, and network systems while maintaining high levels of customer satisfaction.
Responsibilities:
• Provide first-level support to users for hardware, software, and network-related issues via phone, email, or in-person.
• Diagnose, troubleshoot, and resolve technical problems with desktops, laptops, printers, peripherals, and mobile devices.
• Install, configure, and update hardware, operating systems, and applications, ensuring compliance with company policies.
• Maintain and manage user accounts, permissions, and security settings in Active Directory and other systems.
• Set up and support video conferencing equipment and provide technical assistance during virtual or in-person meetings.
• Document support issues, solutions, and best practices in a ticketing system for future reference and improvement.
• Collaborate with other IT teams to escalate and resolve complex issues as needed.
• Conduct regular maintenance and updates to ensure all equipment and systems are secure and functioning optimally.
• Assist in hardware and software inventory management and procurement planning.
• Provide training and guidance to end users to enhance their understanding and use of technology resources.
Qualifications:
Required:
• Proven experience in a desktop support, helpdesk, or similar technical support role.
• Strong knowledge of Windows and macOS operating systems, including troubleshooting and configuration.
• Familiarity with Microsoft Office Suite, VPNs, and other commonly used business applications.
• Basic understanding of networking concepts, such as TCP/IP, DNS, and Wi-Fi troubleshooting.
• Experience with Active Directory, Office 365, and remote desktop tools.
• Excellent communication and interpersonal skills to interact effectively with end users at all levels.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong problem-solving and analytical skills with attention to detail.
Preferred:
• IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent.
• Experience in supporting event-specific IT needs (e.g., tournaments, conferences).
• Knowledge of ticketing systems like ServiceNow or Jira.
Company:
IT Avalon is an IT company that engages in staff augmentation, contract to hire, payrolling, direct hire and statement of work. Founded in 2012, the company is headquartered in Brentwood, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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