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Senior Desktop Support Jobs in Nevada (NOW HIRING)

IT Avalon

Desktop Support - WSOP

Las Vegas, NV · On-site

IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless ...

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

Elevance Systems Inc

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

GTN Technical Staffing

Be Seen First

Desktop Support Specialist

Las Vegas, NV · On-site

$25 - $30/hr

Desktop Support Client Site: Las Vegas, NV Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Manage account creation and deactivation securely * Assist senior IT members and Systems/Network ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

Elemental LED, Inc.

IT Support Specialist

Reno, NV

Manage account creation and deactivation securely * Assist senior IT members and Systems/Network ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Manage account creation and deactivation securely * Assist senior IT members and Systems/Network ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

Enterprise endpoint support - laptop and desktop management, domain accounts, software support, printers * Manufacturing support - Supervisory Control and Data Acquisition (SCADA) devices, Human ...

Gunnison

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

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Senior Desktop Support information

See Nevada salary details

$15

$36

$61

How much do senior desktop support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for senior desktop support in Nevada is $36.83, according to ZipRecruiter salary data. Most workers in this role earn between $24.47 and $48.94 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Nevada?

The most popular types of Desktop Support jobs in Nevada are:

What are popular job titles related to Senior Desktop Support jobs in Nevada?

For Senior Desktop Support jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Nevada look for?

The top searched job categories for Senior Desktop Support jobs in Nevada are:

What cities in Nevada are hiring for Senior Desktop Support jobs?

Cities in Nevada with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $76,616 per year, or $36.8 per hour.

Help Desk Engineer - Desktop Support

Las Vegas, NV

Phoenix Staff
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Phoenix Staffexternal

$60K - $80K/yr

Full-time

Posted yesterday

New

Job description

Title: Help Desk Engineer - Desktop Support

Location: Las Vegas, NV — On-Site

Type: Full-Time

Compensation: $60,000–$80,000 annually, depending on experience


We are seeking a Help Desk Engineer - Desktop Support to provide high-quality, hands-on technical support in an on-site IT training center environment. This role supports a range of users, including C-level executives and senior leadership, making exceptional communication skills, professionalism, discretion, and customer service essential.

The Help Desk Engineer will troubleshoot and support desktops, laptops, mobile devices, Microsoft 365 applications, collaboration technologies, network connectivity, and specialized business applications. The successful candidate will combine strong technical troubleshooting abilities with the ability to explain technical concepts clearly to users at all levels of an organization.

The selected candidate will have an opportunity to shadow and train alongside an experienced engineer through the end of the year, providing valuable knowledge transfer and hands-on exposure to the environment.


Key Responsibilities

  • Provide responsive, professional technical support to employees, executives, and senior leadership.
  • Troubleshoot desktop, laptop, mobile device, account, email, authentication, MFA, VPN, Wi-Fi, network, and printer issues.
  • Configure, deploy, troubleshoot, re-image, upgrade, and replace Windows and macOS computers.
  • Set up and support monitors, docking stations, printers, conference room equipment, video conferencing systems, and other office technology.
  • Configure and support company-issued iPhones and manage devices using Microsoft Intune.
  • Support Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and OneDrive.
  • Assist with Microsoft 365 accounts, licensing, device enrollment, policies, Entra ID (Azure AD), and MFA.
  • Troubleshoot specialized applications, including Maestro PMS, Daylight, and Scala digital signage.
  • Provide remote technical support using ScreenConnect.
  • Coordinate with external vendors and service providers when issues require additional technical expertise.
  • Document incidents, troubleshooting steps, and resolutions accurately within the IT ticketing system.
  • Develop and maintain knowledge-base documentation for common technical issues.
  • Identify recurring problems and recommend opportunities for long-term resolution or process improvement.
  • Communicate technical information clearly and professionally to both technical and non-technical users while maintaining appropriate confidentiality.


Qualifications

  • 3+ years of experience in help desk, desktop support, or a similar end-user technical support role.
  • Demonstrated ability to support C-level executives and senior leaders with professionalism, discretion, responsiveness, and strong customer service.
  • Strong verbal and written communication skills with the ability to translate technical concepts into clear, user-friendly language.
  • Hands-on experience supporting Windows 11 and macOS environments.
  • Experience with Microsoft 365, Microsoft Intune, Entra ID (Azure AD), and multi-factor authentication.
  • Experience configuring and troubleshooting computers, mobile devices, and iPhones.
  • Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Ability to prioritize multiple requests, manage competing responsibilities, and work independently in a fast-paced support environment.


Preferred Skills

  • Experience supporting technology within hospitality, resort, casino, or similar service-focused environments.
  • Experience with ScreenConnect or comparable remote-support tools.
  • Familiarity with Maestro PMS, Daylight, Scala, or similar specialized business applications.
  • Microsoft certifications such as MS-900, MD-102, or related credentials.
  • Familiarity with emerging AI and automation technologies such as Microsoft Copilot, Power Automate, ChatGPT, or Claude.