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Desktop Support Engineer Jobs in Nevada (NOW HIRING)

IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless ...

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

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Desktop Support Client Site: Las Vegas, NV Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

Fleet Support Engineer

Las Vegas, NV · On-site

$67.55 - $75.06/hr

Experience with remotely supporting vehicle troubleshooting. * Knowledge of vehicle systems and diagnostics tools. * Experience with Linux & Python-based programming systems for fleet-level data ...

Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues. * Stay current with system information, changes ...

Perform imaging, desktop support, adds/moves, and changes. • Installing OS patches, patch removal ... Engineering, or another engineering or technical discipline. Company : Since 1981, RHO has ...

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Desktop Support Engineer information

See Nevada salary details

$10

$27

$46

How much do desktop support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support engineer in Nevada is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.35 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
What are the most commonly searched types of Desktop Support Engineer jobs in Nevada? The most popular types of Desktop Support Engineer jobs in Nevada are:
What are popular job titles related to Desktop Support Engineer jobs in Nevada? For Desktop Support Engineer jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Nevada look for? The top searched job categories for Desktop Support Engineer jobs in Nevada are:
What cities in Nevada are hiring for Desktop Support Engineer jobs? Cities in Nevada with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in NV? For Desktop Support Engineer jobs in NV, the most frequently searched job titles are:
Infographic showing various Desktop Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,179 per year, or $27.5 per hour.

Desktop Support - WSOP

IT Avalon

Las Vegas, NV • On-site

Full-time

Re-posted 26 days ago


Job description

Job Summary:
IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless operation of hardware, software, and network systems while maintaining high levels of customer satisfaction.
Responsibilities:
• Provide first-level support to users for hardware, software, and network-related issues via phone, email, or in-person.
• Diagnose, troubleshoot, and resolve technical problems with desktops, laptops, printers, peripherals, and mobile devices.
• Install, configure, and update hardware, operating systems, and applications, ensuring compliance with company policies.
• Maintain and manage user accounts, permissions, and security settings in Active Directory and other systems.
• Set up and support video conferencing equipment and provide technical assistance during virtual or in-person meetings.
• Document support issues, solutions, and best practices in a ticketing system for future reference and improvement.
• Collaborate with other IT teams to escalate and resolve complex issues as needed.
• Conduct regular maintenance and updates to ensure all equipment and systems are secure and functioning optimally.
• Assist in hardware and software inventory management and procurement planning.
• Provide training and guidance to end users to enhance their understanding and use of technology resources.
Qualifications:
Required:
• Proven experience in a desktop support, helpdesk, or similar technical support role.
• Strong knowledge of Windows and macOS operating systems, including troubleshooting and configuration.
• Familiarity with Microsoft Office Suite, VPNs, and other commonly used business applications.
• Basic understanding of networking concepts, such as TCP/IP, DNS, and Wi-Fi troubleshooting.
• Experience with Active Directory, Office 365, and remote desktop tools.
• Excellent communication and interpersonal skills to interact effectively with end users at all levels.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong problem-solving and analytical skills with attention to detail.
Preferred:
• IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent.
• Experience in supporting event-specific IT needs (e.g., tournaments, conferences).
• Knowledge of ticketing systems like ServiceNow or Jira.
Company:
IT Avalon is an IT company that engages in staff augmentation, contract to hire, payrolling, direct hire and statement of work. Founded in 2012, the company is headquartered in Brentwood, USA, with a team of 51-200 employees. The company is currently Growth Stage.