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Desktop Support Engineer Jobs in Nevada (NOW HIRING)

IT Avalon

Desktop Support - WSOP

Las Vegas, NV · On-site

IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless ...

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

Elevance Systems Inc

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

GTN Technical Staffing

Be Seen First

Desktop Support Specialist

Las Vegas, NV · On-site

$25 - $30/hr

Desktop Support Client Site: Las Vegas, NV Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance

IGT

Technical Support Engineer III

Las Vegas, NV · On-site

Provide technical support to field engineers, technicians, product specialists, and customers ... Knowledge of desktop/mobile browser debugging and systems networking * Knowledge and understanding ...

TensorWave

Technical Support Engineer

Las Vegas, NV · On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

New

TensorWave

Technical Support Engineer

Las Vegas, NV · On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

New

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Desktop Support Engineer information

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$10

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How much do desktop support engineer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for desktop support engineer in Nevada is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.35 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

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Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,179 per year, or $27.5 per hour.

Help Desk Engineer - Desktop Support

Las Vegas, NV

Phoenix Staff
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Phoenix Staffexternal

$60K - $80K/yr

Full-time

Posted yesterday

New

Job description

Title: Help Desk Engineer - Desktop Support

Location: Las Vegas, NV — On-Site

Type: Full-Time

Compensation: $60,000–$80,000 annually, depending on experience


We are seeking a Help Desk Engineer - Desktop Support to provide high-quality, hands-on technical support in an on-site IT training center environment. This role supports a range of users, including C-level executives and senior leadership, making exceptional communication skills, professionalism, discretion, and customer service essential.

The Help Desk Engineer will troubleshoot and support desktops, laptops, mobile devices, Microsoft 365 applications, collaboration technologies, network connectivity, and specialized business applications. The successful candidate will combine strong technical troubleshooting abilities with the ability to explain technical concepts clearly to users at all levels of an organization.

The selected candidate will have an opportunity to shadow and train alongside an experienced engineer through the end of the year, providing valuable knowledge transfer and hands-on exposure to the environment.


Key Responsibilities

  • Provide responsive, professional technical support to employees, executives, and senior leadership.
  • Troubleshoot desktop, laptop, mobile device, account, email, authentication, MFA, VPN, Wi-Fi, network, and printer issues.
  • Configure, deploy, troubleshoot, re-image, upgrade, and replace Windows and macOS computers.
  • Set up and support monitors, docking stations, printers, conference room equipment, video conferencing systems, and other office technology.
  • Configure and support company-issued iPhones and manage devices using Microsoft Intune.
  • Support Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and OneDrive.
  • Assist with Microsoft 365 accounts, licensing, device enrollment, policies, Entra ID (Azure AD), and MFA.
  • Troubleshoot specialized applications, including Maestro PMS, Daylight, and Scala digital signage.
  • Provide remote technical support using ScreenConnect.
  • Coordinate with external vendors and service providers when issues require additional technical expertise.
  • Document incidents, troubleshooting steps, and resolutions accurately within the IT ticketing system.
  • Develop and maintain knowledge-base documentation for common technical issues.
  • Identify recurring problems and recommend opportunities for long-term resolution or process improvement.
  • Communicate technical information clearly and professionally to both technical and non-technical users while maintaining appropriate confidentiality.


Qualifications

  • 3+ years of experience in help desk, desktop support, or a similar end-user technical support role.
  • Demonstrated ability to support C-level executives and senior leaders with professionalism, discretion, responsiveness, and strong customer service.
  • Strong verbal and written communication skills with the ability to translate technical concepts into clear, user-friendly language.
  • Hands-on experience supporting Windows 11 and macOS environments.
  • Experience with Microsoft 365, Microsoft Intune, Entra ID (Azure AD), and multi-factor authentication.
  • Experience configuring and troubleshooting computers, mobile devices, and iPhones.
  • Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Ability to prioritize multiple requests, manage competing responsibilities, and work independently in a fast-paced support environment.


Preferred Skills

  • Experience supporting technology within hospitality, resort, casino, or similar service-focused environments.
  • Experience with ScreenConnect or comparable remote-support tools.
  • Familiarity with Maestro PMS, Daylight, Scala, or similar specialized business applications.
  • Microsoft certifications such as MS-900, MD-102, or related credentials.
  • Familiarity with emerging AI and automation technologies such as Microsoft Copilot, Power Automate, ChatGPT, or Claude.