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Desktop Support Engineer Jobs in Nevada (NOW HIRING)

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Every day, our engineers, innovators, creators, and problem-solvers work together to develop and ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

Gunnison

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

AGS

IT Support Manager

Las Vegas, NV · On-site

Working closely with IT Engineering, Network, Business Systems, HR, BI, and business leaders, you ... Run world-class Service Desk & Desktop Support: standardize intake, triage, and escalation using ...

Link Technologies

NOC Technician

Las Vegas, NV · On-site

Work closely with other IT groups including Desktop Support, Application Support, Systems Engineering and Development in troubleshooting and resolving production system issues. Maintain and update ...

Stem Xpert

Field Service Technician

Las Vegas, NV

The company is primarily focused on information technology, engineering, healthcare, financial ... Desktop Support/Field Service Technician/Computer Driving Technician. Location: Las Vegas, NV We ...

KLS LA

IT Support & Systems Coordinator

Las Vegas, NV · On-site

Qualifications * 1-3 years of IT support, help desk, desktop support, or similar experience ... This person does not need to be a senior network engineer or server administrator. However, they ...

Haas Automation, Inc.

Network Eng 2 (51134)

Henderson, NV · On-site

$36 - $55/hr

May coordinate other network engineers and Desktop Support Technicians. * Prepares and maintains documentation of network configurations and cabling layouts. * Use skills to accurately estimate ...

Haas Automation Inc.

Network Eng 2 (51134)

Henderson, NV · On-site

$36 - $55/hr

May coordinate other network engineers and Desktop Support Technicians. * Prepares and maintains documentation of network configurations and cabling layouts. * Use skills to accurately estimate ...

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Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop support engineer in Nevada is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.35 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

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For Desktop Support Engineer jobs in Nevada, the most frequently searched job titles are:

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The top searched job categories for Desktop Support Engineer jobs in Nevada are:

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Cities in Nevada with the most Desktop Support Engineer job openings:

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Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,179 per year, or $27.5 per hour.

IT Support Specialist

Elemental Brands

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Company Description
The Opportunity:
At Elemental Brands, our success starts with our people. Every day, our engineers, innovators, creators, and problem-solvers work together to develop and deliver innovative LED lighting solutions through Diode LED®, Lucetta®, Lucetta CI®, Gammalux®, and Elemental LED®. Together, we're driving innovation and helping define the future of the low-voltage linear lighting industry.
That same spirit of innovation and collaboration shapes everything we do. We encourage curiosity, continuous learning, and fresh ideas across every department, empowering employees to grow their careers, make meaningful contributions, and help shape the future of lighting.
Recognized by EDAWN as "Company of the Year - Large" and "Employees First - Large," and by the University of Nevada, Reno as "Graduate Employer of the Year," Elemental Brands is proud to be an award-winning workplace where people come first, innovation thrives, and careers flourish.
Job Description
What You Get To Do:
Are you a motivated problem-solver who loves being the go-to technical resource?
We are looking for an IT Support Specialist to serve as the first line of defense for our employees' technical needs. You will initially support staff at both our Headquarters and the operations center, with the role eventually transitioning to be 100% based at the operations center down the road. In this fully on-site role, you will ensure our team has seamless access to reliable hardware and software across corporate offices, remote locations, and fast-paced warehouse environments.
Challenge Yourself - The Specifics:
  • Serve as the primary point of contact for technical issues, providing seamless IT support to both in-person employees and our remote workforce via ticketing systems, phone, chat, or walk-ups
  • Perform on-site, physical troubleshooting of IT equipment on the warehouse floor, including specialized devices such as barcode scanners, rugged tablets, thermal label printers, and wireless access points
  • Diagnose and resolve a wide range of hardware, software, and network issues across ChromeOS, macOS, and Windows environments
  • Provision, configure, and deploy laptops, monitors, and peripherals for new hires
  • Manage account creation and deactivation securely
  • Assist senior IT members and Systems/Network Administrators in troubleshooting, diagnosing, and resolving more complex infrastructure, network, or server issues
  • Administer user accounts, permissions, and security groups within Google Workspace/Microsoft 365, Active Directory, and various SaaS applications
  • Assist with maintaining office and warehouse networks (Wi-Fi, LAN, VPNs), standard printers, and audio/visual equipment in conference rooms
  • Track and maintain an accurate inventory of all IT hardware, warehouse equipment, and software licenses
  • Create and maintain clear, step-by-step documentation for both the internal IT knowledge base and employee self-service guides
  • Communicate updates proactively to users who have been or may be affected by system outages or bugs
  • Follow up with users after problems have been resolved to ensure continued functionality and satisfaction
  • Utilize help desk tracking software to log requests, monitor trends, and present recommendations or improvements for user systems
  • Perform other duties as assigned

Qualifications
You Have a Unique Combination of Skills, Talents and Mindset, Including Many of the Following:
  • Associate's or bachelor's degree in IT, Computer Science, or a related field preferred
  • One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar technical support role
  • Comprehensive working knowledge and administrative experience with both macOS and Windows
  • Comfortable performing hands-on technical work in both a standard office setting and a dynamic warehouse environment
  • Exceptional interpersonal skills with the ability to translate complex technical jargon into plain language for non-technical users, regardless of whether they are working remotely or on the floor
  • Experience managing a queue and logging issues in standard IT ticketing platforms (e.g., Zendesk, Jira Service Desk, ServiceNow)
  • Familiarity with administering Google Workspace and Microsoft 365 environments
  • Hands-on experience troubleshooting laptops, desktops, mobile devices, standard office peripherals, and a willingness to learn warehouse-specific tech
  • Industry certifications such as CompTIA A+, Network+, Apple Certified Support Professional (ACSP), or Microsoft Certified: Modern Desktop Administrator
  • Previous experience supporting IT operations in a warehouse, logistics, or manufacturing facility
  • Experience with Mobile Device Management (MDM) solutions (e.g., JAMF, Intune, Kandji)
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) to effectively assist senior IT staff
  • Ability to efficiently diagnose, analyze, and resolve complex technical issues.
  • Proven ability to foster teamwork and build positive working relationships across departments
  • Capable of exercising sound judgment and making timely decisions in a fast-paced environment.
  • Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical users clearly
  • Strong ability to independently identify, seek out, and gather necessary information to solve unfamiliar problems
  • Demonstrated knowledge and proficiency in relevant hardware, software, and operating system

Additional Information
All your information will be kept confidential according to EEO guidelines.
The Perks and Benefits:
  • Medical, Dental, Vision, Life/AD&D, Short Term and Long Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire
  • Company-matched 401(k) Plan, at 5%, no vesting schedule
  • Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • Three Paid Flexible Holiday per year
  • Seven Paid Holidays
  • Pre-Tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - $200 annual employer contribution
  • Career Development Plan Program
  • Discounted Corporate Gym Membership at South Reno Athletic Club
  • Tuition Assistance
  • Employee Discount
  • Monthly Birthday Lunch Celebrations
  • On-site Snacks and Beverages
  • Employee Referral Bonus Program

About Us:
Visit us at www.elementalbrands.com or call 877-564-5051.

Apply