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Desktop Support Specialist Jobs (NOW HIRING)

Desktop Support Specialist

Minot, ND ยท On-site

$22 - $28/hr

We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a ...

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Desktop Support Specialist

Houston, TX ยท On-site

$26 - $30/hr

We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a ...

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Desktop Support Specialist L2

Omaha, NE ยท On-site

$24 - $28/hr

Desktop Support Specialist L2Location: Omaha,NE (Onsite) Must Have: Windows and Mac and JAMF As a Desktop Support Specialist, you will be responsible for providing technical assistance and support ...

Desktop Support Specialist Location: Onsite - Greenwich, New York Contract Length: 6 months to start (potential for extension or conversion) Pay Rate: $21/hr We are supporting our client in the ...

Desktop Support Specialist Location: Coralville, IA Reports to: Director of IT Status: Full-Time, Non-Exempt, Hourly Overview Leepfrog Technologies, Inc. provides its CourseLeaf software to more than ...

Stefanini is looking for Desktop Support Specialist in Wilmington, DE (Onsite) For quick Apply, please reach out to Sahnaj Pervin- call: / email: Work Hours: M-F (37 hours) Work Location: Wilmington ...

Gr8ttek is currently seeking a Desktop Support Specialist in Phoenix, AZ. This is a long-term potential CTH opportunity. The pay will be $20.00(W2) . The conversion is typically around 6 months. Our ...

Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different ...

Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different ...

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Desktop Support Specialist

Phoenix, AZ ยท On-site

$25 - $28/hr

We are seeking a Desktop Support Specialist to join the company, a premier supplier, in Phoenix, AZ, US, 85034. While working in this clean and climate-controlled facility you will have the ...

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Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different ...

The Desktop Support Specialist provides day to day support in updating windows equipment. Responsible for maintaining and updating Windows-based devices across the organization. This role focuses on ...

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Desktop Support Specialist information

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$15

$26

$42

How much do desktop support specialist jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for desktop support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Specialist vs Help Desk Technician?

AspectDesktop Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting desktops and peripheralsRemote or on-site, providing technical support
Employer UsageIT departments, corporate officesIT support centers, service providers
Common Search IntentTechnical support for desktops and hardwareHelp desk support, customer service in IT

Both roles involve technical support, but Desktop Support Specialists typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and customer inquiries. The roles overlap in certifications and work environments, but their primary focus and interaction methods differ.

What are Desktop Support Specialists?

Desktop Support Specialists are IT professionals responsible for providing technical support and troubleshooting for computer hardware, software, and network issues within an organization. They assist users with installing, configuring, and maintaining desktop systems, as well as resolving technical problems remotely or onsite. Their role is crucial in ensuring that employees can work efficiently by minimizing downtime and maintaining the smooth operation of computers and related equipment.

What are some common challenges faced by Desktop Support Specialists, and how can they be addressed?

Desktop Support Specialists often encounter challenges such as troubleshooting diverse hardware and software issues across multiple devices, managing time-sensitive requests, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, maintain up-to-date knowledge of operating systems and software, and practice clear, patient communication. Proactively documenting solutions and collaborating with IT team members can also help streamline support processes and enhance overall service quality.

What are the key skills and qualifications needed to thrive as a Desktop Support Specialist, and why are they important?

To thrive as a Desktop Support Specialist, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with remote support tools, ticketing systems, and software deployment platforms is also essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities are crucial for resolving technical issues efficiently and ensuring smooth daily operations for end-users and organizations.
What cities are hiring for Desktop Support Specialist jobs? Cities with the most Desktop Support Specialist job openings:
What are the most commonly searched types of Desktop Support Specialist jobs? The most popular types of Desktop Support Specialist jobs are:
Who are the top companies hiring for Desktop Support Specialist jobs? The top employers for Desktop Support Specialist jobs are:
What states have the most Desktop Support Specialist jobs? States with the most job openings for Desktop Support Specialist jobs include:
Infographic showing various Desktop Support Specialist job openings in the United States as of June 2026, with employment types broken down into 11% As Needed, 15% Full Time, 11% Part Time, 4% Temporary, 57% Contract, and 2% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.
Desktop Support Specialist

Desktop Support Specialist

Mastech Digital

Minot, ND โ€ข On-site

$22 - $28/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement

Posted yesterday


Job description

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 6+ Months Contract

Location: Minot, ND

Salary: $22.00-$28.00/ Hourly

Role: Desktop Support Specialist

Primary Skills: HelpDesk

Role Description: The Desktop Support Specialist must have 3+ years of experience. We are looking for a Desktop Support Technician who will have strong and professional IT customer support skills, strong technical skills and the ability to exceed the customerโ€™s expectations. You should be solution orientated, have a proactive attitude and be a self-starter.

Responsibilities:

- Provide onsite Desktop services in English for supported desktop, supported desktop software, and supported devices.

- Perform the desktop services in a manner that minimizes interruptions to Company's daily operations.

- Perform proactive maintenance of the supported desktop, supported desktop Software, and Supported Devices to minimize downtime.

- LogMeIn as the primary remote-control tool; Company remote control software used as a backup method only. Field Services Support shall not manage P1 tickets.

- Field Services support shall manage single user incidents and VIP tickets, P2, P3, P4, along with Service Requests only.

The supported devices are listed below:

- Desktops and laptops Apple Mac OS for remote connectivity (e.g., Citrix), where applicable Printer queue and break/fix coordination iOS devices Android devices, where applicable for Mobile Device Management Enterprise software part of Company's standard workplace image (desktop and laptop).

Education: Bachelorโ€™s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 3+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Veena Grover

Recruiter Phone: 412-525-7995

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.