ZipRecruiter

Log In

1

Desktop Support Specialist Jobs (NOW HIRING)

The CCS Companies

Desktop Support Specialist

Salem, NH · On-site

The Desktop Support Specialist is responsible for delivering high quality desktop support services to internal customers in specified facilities and external client liaisons. Working under the ...

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

LHH US

Desktop Support Specialist

Manhattan, NY

$30 - $35/hr

Desktop Support Specialist Location: New York, NY Employment Type: 3 month Contract Compensation: $30-35/hr W2 (no Third Parties or C2C at this time) About the Role LHH is seeking a Desktop Support ...

Swoon Staffing

Desktop Support Specialist

Greenwich, NY · On-site

$21/hr

Desktop Support Specialist Location: Onsite - Greenwich, New York Contract Length: 6 months to start (potential for extension or conversion) Pay Rate: $21/hr We are supporting our client in the ...

City of O'Fallon

Desktop Support Specialist

O Fallon, MO · On-site

$27.28 - $40.92/hr

Desktop Support Specialist City of O'Fallon, Missouri Pay Range: $27.28/hour The City of O'Fallon is seeking a skilled and service‑oriented Desktop Support Specialist to help maintain the City ...

City of O'Fallon

Desktop Support Specialist

O Fallon, MO · On-site

$27.28/hr

Desktop Support Specialist City of O'Fallon, Missouri Pay Range: $27.28/hour The City of O'Fallon is seeking a skilled and service-oriented Desktop Support Specialist to help maintain the City ...

Gr8ttek

Desktop Support Specialist_Phoenix

Phoenix, AZ

$18 - $20/hr

Gr8ttek is currently seeking a Desktop Support Specialist in Phoenix, AZ. This is a long-term potential CTH opportunity. The pay will be $20.00(W2) . The conversion is typically around 6 months. Our ...

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

Marc Jacobs

Desktop Support Specialist

Manhattan, NY · On-site

The Desktop Support Specialist provides onsite technical support to end users and helps maintain a stable, secure, and efficient desktop environment across the organization. This role supports ...

next page

Showing results 1-20

All JobsDesktop Support Specialist Jobs

Desktop Support Specialist information

See salary details

$15

$26

$42

How much do desktop support specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for desktop support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Specialist vs Help Desk Technician?

AspectDesktop Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting desktops and peripheralsRemote or on-site, providing technical support
Employer UsageIT departments, corporate officesIT support centers, service providers
Common Search IntentTechnical support for desktops and hardwareHelp desk support, customer service in IT

Both roles involve technical support, but Desktop Support Specialists typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and customer inquiries. The roles overlap in certifications and work environments, but their primary focus and interaction methods differ.

What are Desktop Support Specialists?

Desktop Support Specialists are IT professionals responsible for providing technical support and troubleshooting for computer hardware, software, and network issues within an organization. They assist users with installing, configuring, and maintaining desktop systems, as well as resolving technical problems remotely or onsite. Their role is crucial in ensuring that employees can work efficiently by minimizing downtime and maintaining the smooth operation of computers and related equipment.

What are some common challenges faced by Desktop Support Specialists, and how can they be addressed?

Desktop Support Specialists often encounter challenges such as troubleshooting diverse hardware and software issues across multiple devices, managing time-sensitive requests, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, maintain up-to-date knowledge of operating systems and software, and practice clear, patient communication. Proactively documenting solutions and collaborating with IT team members can also help streamline support processes and enhance overall service quality.

What are the key skills and qualifications needed to thrive as a Desktop Support Specialist, and why are they important?

To thrive as a Desktop Support Specialist, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with remote support tools, ticketing systems, and software deployment platforms is also essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities are crucial for resolving technical issues efficiently and ensuring smooth daily operations for end-users and organizations.
More about Desktop Support Specialist jobs
What cities are hiring for Desktop Support Specialist jobs? Cities with the most Desktop Support Specialist job openings:
What are the most commonly searched types of Desktop Support Specialist jobs? The most popular types of Desktop Support Specialist jobs are:
Who are the top companies hiring for Desktop Support Specialist jobs? The top employers for Desktop Support Specialist jobs are:
What states have the most Desktop Support Specialist jobs? States with the most job openings for Desktop Support Specialist jobs include:
What job categories do people searching Desktop Support Specialist jobs look for? The top searched job categories for Desktop Support Specialist jobs are:
Desktop Support Specialist jobs near you
Infographic showing various Desktop Support Specialist job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 72% Full Time, 11% Part Time, 1% Temporary, and 14% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

Desktop Support Specialist

The CCS Companies

Norwood, MA

$24 - $29/hr

Full-time

Posted 11 days ago

Job description

The Desktop Support Specialist is responsible for delivering high quality desktop support services to internal customers in specified facilities and external client liaisons. Working under the direction of the Desktop Support Manager, The Desktop Support Specialist prioritizes and resolves technical user support issues to help the organization maintain high levels of operational efficiency and client satisfaction.

ESSENTIAL FUNCTIONS:

  • Responds to user helpdesk requests and answers telephone inquiries.
  • Prioritizes and resolves technical issues to ensure timely completion of work orders.
  • Manages PC installations, imaging, upgrades, and patches.
  • Troubleshoots and resolves problems related to hardware and software.
  • Collaborates with Network Support to ensure that PCs, printers, laptops, and other peripherals are in working order and able to connect to the corporate network.
  • Tracks, updates, and manages issues using IT ticketing software.
  • Other duties as assigned by management.

QUALIFICATIONS

  • 2+ years of desktop support experience preferred, or 1+ years of internship or relevant work experience in conjunction with an IT focused degree would be considered.
  • Technical expertise in the following areas is preferred:
    • PC hardware/software troubleshooting and repair;
    • Windows 10/11 support;
    • VPN Installs;
    • TCP/IP Network Configurations and remote communication;
    • Laptop Support; website troubleshooting, and Microsoft Office installs.
  • Strong ability to prioritize work and meet deadlines.
  • Excellent multitasking skills in a fast-paced environment.
  • A "service" ethic toward internal customer base.
  • Ability to maintain a predictable and consistent full-time work schedule.

EDUCATION REQUIREMENTS

  • Associates Degree required. Bachelor's Degree preferred.

Apply