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It System Support Specialist Jobs (NOW HIRING)

MODERN TEK SOLUTIONS LLC

IT Support Specialist

Fort Myers, FL · On-site

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Title: IT Support Specialist Location: Fort Myers, FL Salary Interval: Hourly, Paid Weekly ... This role works closely with the IT & Systems Lead and other IT team members to maintain internal ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

POSITION OVERVIEW The IT Support Specialist is a people-oriented individual who supports the company's technology systems while working in a dynamic and fast paced environment. In this important role ...

PROGRESSIONS INC

IT Systems Support Specialist

Malvern, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Systems Support Specialist, will be responsible for providing front line support for Malvern Health's desktop, telecommunications and systems infrastructure. Responsibilities include resolving ...

The Energy Authority Inc

IT Support Specialist

Bellevue, WA · On-site

$20.51 - $27.75/hr

TEA provides public power utilities with access to advanced resources and technology systems so ... SUMMARY The IT Support Specialist's role is to provide Tier One support to the organization and to ...

TFL INC

IT Support Specialist

Omaha, NE

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical ...

Qualis LLC

IT Support Specialist

Huntsville, AL · On-site

Qualis LLC is seeking an IT Support Specialist to provide technical support for enterprise IT systems supporting government and defense programs. The ideal candidate will possess strong ...

PROGRESSIONS INC

IT Systems Support Specialist

Malvern, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Malvern Treatment Centers is currently seeking a Full Time Information Technology Systems Support Specialist to work out of our site located in Malvern, PA. The ITSystems Support Specialist, will be ...

Nityo Infotech

IT Support Specialist

Florence, KY

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss ... Mobile Device Software Operating Systems from multiple vendors such as iOS & Android * Manage ...

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SIMILAR CAREER TITLES Help Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist ...

KILLINGTON PICO SKI RESORT

IT Support Specialist

Killington, VT · On-site

$21.50 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an IT Support Specialist, you will work as part of a team to provide a full range of technical support for the technology systems throughout Killington/Pico Ski Resorts. This includes, but is not ...

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All JobsIt System Support Specialist Jobs

It System Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do it system support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for it system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What does an IT system support specialist do?

An IT System Support Specialist is responsible for maintaining, troubleshooting, and supporting computer systems, networks, and hardware within an organization. They assist users with technical issues, install and configure software, and ensure that all systems are running efficiently and securely. Additionally, they may perform regular system updates, manage backups, and provide training to end-users. Their goal is to minimize downtime and keep technology resources available and functioning properly.

What are the key skills and qualifications needed to thrive as an IT system support specialist, and why are they important?

To thrive as an IT System Support Specialist, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with operating systems (like Windows, macOS, and Linux), ticketing systems, networking tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are often required. Excellent communication, patience, and customer service skills help in effectively supporting users and resolving technical issues. These competencies are critical for ensuring system reliability, minimizing downtime, and maintaining user productivity.

What is the average salary for an IT System Support Specialist?

The average salary for an IT System Support Specialist in the US is approximately $55,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced specialists with certifications like CompTIA or Microsoft can earn higher salaries. The role often requires strong troubleshooting skills and familiarity with operating systems and network hardware.

What are some common challenges an IT system support specialist faces when balancing multiple support requests, and how can these be managed effectively?

IT System Support Specialists often juggle several support tickets at once, ranging from urgent technical issues to routine maintenance tasks. Prioritizing requests based on severity and business impact is crucial, as is maintaining clear communication with users about expected response times. Utilizing ticketing systems, setting realistic expectations, and collaborating closely with other IT team members can help manage workloads efficiently and reduce stress. Developing strong organizational skills and staying adaptable are key to thriving in this fast-paced environment.

What is the difference between It System Support Specialist vs Network Support Technician?

AspectIt System Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, field support
Primary ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, troubleshooting, maintenance
Industry UsageIT services, corporate sectorsTelecommunications, network providers

While both roles support IT infrastructure, the It System Support Specialist focuses on overall hardware and software support within organizations, whereas the Network Support Technician specializes in network-specific issues and infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

More about It System Support Specialist jobs

What job categories do people searching It System Support Specialist jobs look for?

The top searched job categories for It System Support Specialist jobs are:

Infographic showing various It System Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

IT Support Specialist

MODERN TEK SOLUTIONS LLC

Fort Myers, FL • On-site

$20 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Position Title: IT Support Specialist

Location: Fort Myers, FL

Salary Interval: Hourly, Paid Weekly

About Us

Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading provider of technology solutions, specializing in low voltage infrastructure and network services. We pride ourselves on delivering high-quality services to our clients, ensuring seamless communication and connectivity in today's fast-paced digital landscape.

Our Mission

To implement tailored and extraordinary modern-day technology, while achieving complete customer satisfaction in all of Florida.

Job Summary:

The IT Support Specialist is responsible for supporting Modern Tek Solutions’ internal technology needs, including user support, devices, accounts, and core business systems. This role ensures employees have reliable access to the tools and technology required to perform their jobs efficiently and securely.

The IT Support Specialist focuses exclusively on internal IT support and does not provide customer-facing system support. This role works closely with the IT & Systems Lead and other IT team members to maintain internal technology standards and operational stability.

Responsibilities:

  1. Provide day-to-day technical support for internal users, including troubleshooting hardware, software, and access issues.
  2. Manage employee onboarding and offboarding related to IT systems, accounts, and devices.
  3. Configure, deploy, and maintain laptops, phones, peripherals, and other IT equipment.
  4. Manage user accounts, permissions, and access across internal platforms and systems.
  5. Support internal business applications, collaboration tools, and productivity software.
  6. Track, document, and resolve IT support requests in a timely manner.
  7. Assist with internal system updates, upgrades, and maintenance.
  8. Maintain inventory of IT equipment and assigned assets.
  9. Follow internal IT standards, policies, and security best practices.
  10. Escalate complex issues to the IT & Systems Lead or appropriate technical resources.

Qualifications:

  1. 1–3 years of experience in an IT support, help desk, or technical support role.
  2. Familiarity with Windows and/or macOS environments.
  3. Certifications preferred, CompTIA A+, Network+, Security+, Linux+, Tech+, and Project+
  4. Windows Server experience including deployment, patching, roles and services, backups, and operational best practices
  5. Linux server experience including basic administration, services, patching, log review, and troubleshooting
  6. Experience supporting common business software and collaboration tools.
  7. Basic understanding of networking concepts and device connectivity.
  8. Strong troubleshooting and problem-solving skills.
  9. Ability to communicate technical information clearly to non-technical users.
  10. Strong organizational skills and attention to detail.
  11. Ability to manage multiple support requests and prioritize effectively

Physical Requirements:

  1. Primarily office-based or remote work environment.
  2. Ability to lift and carry up to 30 pounds.
  3. Ability to sit, stand, and work at a computer for extended periods.
  4. Ability to occasionally travel between office or job locations as needed.
  5. Ability to work standard business hours with occasional after-hours support.

Additional Company Information:

This is a full-time position offering:

  • Paid time off
  • Sick days
  • 401K with 3% matching
  • Medical, dental, vision, and long-term disability coverage
  • Yearly profit-sharing bonus*

Modern Tek Solutions is an Equal Opportunity Employer and promotes a Drug Free Workplace.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the description at any time or to reasonably accommodate individuals with disabilities.