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It System Support Specialist Jobs (NOW HIRING)

edgefi

IT Support Specialist

Vancouver, WA · On-site

$50K - $60K/yr

Job Opening IT SYSTEMS SUPPORT Specialist TIER 1 (In-person position) About Us At edgefi , we deliver exceptional managed IT and cybersecurity services to businesses. We pride ourselves on strong ...

Addison Group

IT Support Specialist II

Austin, TX · Remote

$75K - $80K/yr

Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - onsite 5 days per week Pay: $75,000-80,000 / year Benefits: This position is eligible for medical ...

The Energy Authority Inc

IT Support Specialist

Bellevue, WA · On-site

$20.51 - $27.75/hr

TEA provides public power utilities with access to advanced resources and technology systems so ... SUMMARY The IT Support Specialist's role is to provide Tier One support to the organization and to ...

Mega Saver

IT Support Specialist

Omaha, NE · On-site

As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support.

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range ... Respond to, document, and resolve service tickets in a ticketing system * Escalate complex issues ...

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range ... Respond to, document, and resolve service tickets in a ticketing system * Escalate complex issues ...

Gnostech

System Support Specialist

San Diego, CA · On-site

$36.52 - $40.36/hr

System Support Specialist Gnostech is seeking a skilled System Support Specialist to support the ... For more information, please visit www.eeoc.gov. If this position requires a government clearance ...

SHINE Technologies LLC

IT Support Specialist

Fitchburg, WI · On-site

$25 - $28/hr

This role is responsible for diagnosing and resolving complex hardware, software, and operating system issues across multiple platforms. The IT Support Specialist takes ownership of incidents through ...

MASTER TRADES GROUP

IT Support Specialist

Boothwyn, PA · On-site

$29 - $36/hr

IT Support Specialist Location: Boothwyn, PA (Hybrid) Work Schedule: Full-Time | Hybrid Please Note ... Systems & Infrastructure Support * Administer Active Directory and Microsoft Entra ID, including ...

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It System Support Specialist information

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$31.5K

$63.1K

$108.5K

How much do it system support specialist jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What does an IT system support specialist do?

An IT System Support Specialist is responsible for maintaining, troubleshooting, and supporting computer systems, networks, and hardware within an organization. They assist users with technical issues, install and configure software, and ensure that all systems are running efficiently and securely. Additionally, they may perform regular system updates, manage backups, and provide training to end-users. Their goal is to minimize downtime and keep technology resources available and functioning properly.

What are the key skills and qualifications needed to thrive as an IT system support specialist, and why are they important?

To thrive as an IT System Support Specialist, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with operating systems (like Windows, macOS, and Linux), ticketing systems, networking tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are often required. Excellent communication, patience, and customer service skills help in effectively supporting users and resolving technical issues. These competencies are critical for ensuring system reliability, minimizing downtime, and maintaining user productivity.

What are some common challenges an IT system support specialist faces when balancing multiple support requests, and how can these be managed effectively?

IT System Support Specialists often juggle several support tickets at once, ranging from urgent technical issues to routine maintenance tasks. Prioritizing requests based on severity and business impact is crucial, as is maintaining clear communication with users about expected response times. Utilizing ticketing systems, setting realistic expectations, and collaborating closely with other IT team members can help manage workloads efficiently and reduce stress. Developing strong organizational skills and staying adaptable are key to thriving in this fast-paced environment.

What is the difference between It System Support Specialist vs Network Support Technician?

AspectIt System Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, field support
Primary ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, troubleshooting, maintenance
Industry UsageIT services, corporate sectorsTelecommunications, network providers

While both roles support IT infrastructure, the It System Support Specialist focuses on overall hardware and software support within organizations, whereas the Network Support Technician specializes in network-specific issues and infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

How much does an IT System Support Specialist support specialist make in the US?

An IT System Support Specialist in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced specialists with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting network systems, and maintaining IT infrastructure.

Is IT worth it to be an IT System Support Specialist?

Becoming an IT System Support Specialist can be a worthwhile career choice due to steady demand for technical support roles, opportunities to develop skills in troubleshooting, networking, and operating systems, and potential for career advancement into IT management or specialized fields. The role often requires certifications like CompTIA A+ or Network+ and involves working in diverse environments such as corporate offices, data centers, or remote support settings.
More about It System Support Specialist jobs

What job categories do people searching It System Support Specialist jobs look for?

The top searched job categories for It System Support Specialist jobs are:

Infographic showing various It System Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

Information Technology (IT) Systems Support Specialist

LMI

Huntsville, AL • On-site

Full-time

Re-posted 25 days ago

Job description

Overview
LMI is seeking a skilled Information Technology (IT) Systems Support Specialist to provide continuous IT systems support aligned with Integrated Product Support (IPS) services for the Apache Attack Helicopter (AAH) Project Office (PO). This position supports the development, production, fielding, and sustainment of the AH-64 Apache and its associated systems, ensuring lifecycle planning, optimization, and troubleshooting of mission-critical IT infrastructure.
The IT Systems Support Specialist will deliver solutions for facilities, hardware, software, documentation, manpower, and personnel systems. Responsibilities include managing information assurance (IA), lifecycle IT systems planning, and integration to enable mission-ready systems that align with operational requirements.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Lifecycle IT Systems Management:
  • Identify, plan, and recommend IT systems continuous support solutions for facilities, hardware, software, documentation, manpower, and personnel systems necessary for mission-critical planning and management.
  • Deliver IT lifecycle support tailored to operational goals and adjustments as system requirements evolve.
  • Perform engineering and development tasks to support IT system sustainment efforts across all lifecycle phases.

Mission Readiness & Optimization:
  • Troubleshoot, maintain, and optimize Apache weapon system IT hardware and software to minimize downtime and ensure seamless performance.
  • Offer detailed analyses to preempt and resolve infrastructure bottlenecks that could affect readiness.
  • Ensure integration of Interactive Electronic Technical Manuals (IETMs) and maintain compatibility with Standard Army Management Information Systems (STAMIS).

Information Assurance (IA):
  • Ensure cybersecurity compliance by adhering to Department of Defense (DoD) and Army policies for information assurance.
  • Work with government stakeholders to verify proper Communications Security (COMSEC) software deployment on AH-64 hardware.

Stakeholder Engagement & Documentation:
  • Collaborate directly with government representatives, technical support teams, and contractors to deliver IT systems planning and manpower solutions.
  • Contribute to development and updates of IT documentation, resource needs reports, and mission-aligned recommendations.

Training Support:
  • Analyze computer resource requirements to support training courseware development, hosting, and delivery for field and operational readiness.

Qualifications
Required Skills and Expertise:
  • Active Secret clearance required.
  • Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related technical field.
  • 8+ years of professional relevant experience, with at least 2+ years working with Aviation and automation, or intelligent systems.
  • Demonstrated expertise in IT systems continuous support and lifecycle management operations.
  • Prior experience troubleshooting and maintaining mission-critical systems, both hardware and software.
  • Familiarity with Interactive Electronic Technical Manuals (IETMs) and integration with Standard Army Management Information Systems (STAMIS) like SIPRNET.
  • Knowledge of DoD information assurance policies and cybersecurity operational requirements.
  • Analytical and problem-solving skills to identify system gaps, mitigate risks, and optimize infrastructure solutions.
  • Ability to plan and recommend manpower and personnel requirements for sustained IT operations.

Preferred Qualifications:
  • Familiarity with AH-64 Apache lifecycle sustainment operations.
  • Proficiency in utilizing tools such as Logistics Modernization Program (LMP) and Army data systems like Vantage.
  • Experience in network validation, configuration audits, and IT resource allocation analysis.
  • Proficiency with XML-based software platforms like Arbortext, used for enhanced systems documentation and reporting.

About LMI:
Committed to accelerating government impact, LMI delivers mission-focused IT and logistics solutions designed to optimize lifecycle sustainment across defense systems. We combine decades of expertise and innovative technology solutions to improve readiness and performance for government agencies.
The target salary range for this position is $85,000-$120,000.
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
Applicants must meet eligibility requirements for a U.S. Government security clearance. Only US Citizens are eligible for a security clearance. For this position, LMI will only consider applicants with security clearances or applicants who are eligible for security clearances, due to the nature of the work.
Job Locations
US-AL-Huntsville

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