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It System Support Specialist Jobs (NOW HIRING)

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture ... Install, configure, and maintain computer systems and peripherals. * Respond to inquiries and ...

NeighborImpact is on the hunt for an IT Systems Support Specialist B who loves turning "my computer won't work!" into "all fixed, thanks!" Join a team where your problem-solving skills and attention ...

Description As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical ...

As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support.

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Developing training materials and performing computing/information system training sessions,

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Developing training materials and performing computing/information system training sessions,

IT Support Specialist

Byron Center, MI · On-site

$68K - $76K/yr

Information Systems Director Status: Full-Time (36 hours/week) Location: Hybrid - Byron Center, Michigan Salary Level:K $68,347 - $76,890 PURPOSE: The IT Support Specialist serves as the primary ...

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It System Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do it system support specialist jobs pay per year?

As of Jul 31, 2026, the average yearly pay for it system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

An IT Support Specialist typically does not earn $4,000 weekly without relevant experience or certifications. High-paying roles in technology often require specialized skills, certifications, or experience, such as network administration or cybersecurity, which can lead to higher salaries. Generally, jobs paying this amount without a degree are rare and usually involve entrepreneurship, sales, or specialized trades rather than entry-level IT support roles.

Is IT hard to get a job with a cis degree?

The IT Support Specialist role typically requires relevant technical skills, certifications, and experience, rather than a specific CIS degree. While a CIS degree can provide a strong foundation, employers also value hands-on experience, problem-solving abilities, and familiarity with tools like Windows, Linux, or networking protocols. Job availability depends on the individual's skills and certifications such as CompTIA A+ or Network+.

What does an IT System Support Specialist do?

An IT System Support Specialist is responsible for maintaining, troubleshooting, and supporting computer systems, networks, and hardware within an organization. They assist users with technical issues, install and configure software, and ensure that all systems are running efficiently and securely. Additionally, they may perform regular system updates, manage backups, and provide training to end-users. Their goal is to minimize downtime and keep technology resources available and functioning properly.

What are the key skills and qualifications needed to thrive as an IT System Support Specialist, and why are they important?

To thrive as an IT System Support Specialist, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with operating systems (like Windows, macOS, and Linux), ticketing systems, networking tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are often required. Excellent communication, patience, and customer service skills help in effectively supporting users and resolving technical issues. These competencies are critical for ensuring system reliability, minimizing downtime, and maintaining user productivity.

What are some common challenges an IT System Support Specialist faces when balancing multiple support requests, and how can these be managed effectively?

IT System Support Specialists often juggle several support tickets at once, ranging from urgent technical issues to routine maintenance tasks. Prioritizing requests based on severity and business impact is crucial, as is maintaining clear communication with users about expected response times. Utilizing ticketing systems, setting realistic expectations, and collaborating closely with other IT team members can help manage workloads efficiently and reduce stress. Developing strong organizational skills and staying adaptable are key to thriving in this fast-paced environment.

Is AI replacing tech support?

AI is increasingly used in IT support to handle routine tasks such as troubleshooting common issues and providing basic assistance. However, IT System Support Specialists are still essential for complex problems, personalized service, and managing AI tools, making AI a complement rather than a complete replacement in the support role.

What does a IT support specialist do?

An IT support specialist provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using tools like remote support software and diagnostic programs, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of an organization’s technology infrastructure.

What is the difference between It System Support Specialist vs Network Support Technician?

AspectIt System Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, field support
Primary ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, troubleshooting, maintenance
Industry UsageIT services, corporate sectorsTelecommunications, network providers

While both roles support IT infrastructure, the It System Support Specialist focuses on overall hardware and software support within organizations, whereas the Network Support Technician specializes in network-specific issues and infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

More about It System Support Specialist jobs
Infographic showing various It System Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

IT Systems Support Specialist

Intrinsic Development

Lees Summit, MO

$50K - $70K/yr

Full-time

Re-posted 12 days ago


Job description

PAY RANGE: $50,000-$70,000 based upon applicable project/work experience.

THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments. Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction. The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states. We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office. This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses.

IT SYSTEMS SUPPORT SPECIALIST POSITION; We are seeking an experienced IT Systems Support Specialist to provide both hands-on end-user support and assist with infrastructure-related projects across our growing portfolio of apartment communities. This role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems. The ideal candidate will bring a strong foundation in help desk support, systems administration, and infrastructure troubleshooting, with the ability to collaborate with vendors and third-party service providers as needed.

IT SYSTEMS SUPPORT SPECIALIST RESPONSIBILITIES:

End-User Support & Help Desk
  • Provide Tier 2 technical support for desktops, laptops, mobile devices, printers, and software applications.
  • Support onboarding and offboarding processes: new hire setup, account creation, software access, printer/server drive mapping, and hardware deployment.
  • Recommend appropriate hardware/software configurations based on role requirements and order necessary equipment.
  • Maintain an accurate inventory of IT assets, software licenses, and user access needs.
  • Troubleshoot and resolve day-to-day hardware and software issues; escalate complex issues as appropriate.
Infrastructure & Project Support
  • Assist with the planning, installation, and troubleshooting of IT infrastructure in new apartment community developments, including: Camera systems (CCTV/Surveillance): installation, positioning, configuration, and troubleshooting.
  • Cloud-based camera networks setup and support.
  • Access control systems: setup, maintenance, and problem resolution.
  • Networking: ensure internet connectivity in leasing offices, coordinate with ISPs/third-party providers to resolve connectivity or configuration issues.
  • Provide input into IT infrastructure design during new construction projects, reviewing plans and recommending improvements.
  • Support cabling and network setup including Cat6 termination, Wi-Fi network setup, router placement, and network wiring for community Wi-Fi.
  • Support future IT office buildout, including server/storage upgrades and connectivity planning.
Systems & Server Knowledge
  • Administer and troubleshoot on-premises storage (NAS) and support migration or upgrade efforts.
  • Understand core server concepts (Active Directory, file sharing, permissions, backups, and user management).
  • Place and configure servers as required.
  • Coordinate with third-party providers for advanced server management while maintaining in-house knowledge for day-to-day troubleshooting.
General IT Administration
  • Document IT procedures, system configurations, and troubleshooting steps.
  • Ensure compliance with company IT policies, security standards, and best practices.
  • Maintain patching, updates, and basic cybersecurity hygiene on endpoints.
  • Partner with external vendors and service providers to resolve issues and coordinate new technology rollouts.

IT SYSTEMS SUPPORT SPECIALIST QUALIFICATIONS:

  • 3–5 years of experience in IT support, preferably in a Level 2 or Systems Technician role.
  • Proficiency with Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, VPN).
  • Experience with NAS or entry-level server administration.
  • Hands-on knowledge of camera/security systems and access control platforms preferred.
  • Strong troubleshooting and problem-solving skills across hardware, software, and networking.
  • Excellent communication skills and ability to provide end-user training when needed.
  • Ability to manage multiple priorities across help desk requests and project-based work.
  • Experience with VoIP systems and troubleshooting.
  • Familiarity with cloud-based solutions (Azure AD, OneDrive, SharePoint).
  • Basic understanding of cybersecurity best practices (endpoint protection, MFA, phishing prevention).
  • Project coordination experience in IT buildouts or system installations.