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It System Support Specialist Jobs (NOW HIRING)

POWERX

IT Support Specialist

Phoenix, AZ · On-site

The IT Support Specialist will support Microsoft 365 environments, troubleshoot and maintain hardware and software systems, and contribute to the integration of new technologies. Additionally, the ...

E Logic

IT Support Specialist

Washington, DC · On-site

... IT systems, providing hands-on IT, automation, workstation, and communication support to keep the ... Support the development or acquisition of system software tools for user ID and security-mechanism ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Location: 1 4410 Myford (Irvine, California) Duration:5 Months ... systems, VPN, and core business applications. Support user account and access requests (e.g., MFA ...

Hidalgo County

System Support Specialist I

Edinburg, TX · On-site

$43K/yr

Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others;

State of South Dakota

IT Support Specialist

Pierre, SD · On-site

$59K - $69K/yr

Job ID: 371832 - IT Support Specialist Agency: Legislative Research Council Location:Pierre, SD ... Provide technical support, service desk coverage, and tier 1 systems administration in a hybrid IT ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader ... Broad Technical Exposure - Gain hands-on experience with diverse technologies and systems Who ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive ... systems and mobile devices • Respond to, troubleshoot, and resolve help desk tickets while ...

Sciton

IT Support Specialist I

Palo Alto, CA · On-site

$70K - $85K/yr

... you. IT Support Specialist I Job Summary As an IT Support Specialist I, you'll be the go-to ... You'll install and configure systems, troubleshoot problems, and provide hands-on support both on ...

Hardwire LLC

IT Support Specialist

Pocomoke City, MD · On-site

$60K - $90K/yr

IT SUPPORT SPECIALIST Summary The primary duties of this position center on the direction ... Maintain and administer printing, fax and scanning systems and supplies. * Build and maintain ...

Intuit Dome

IT Support Specialist

Inglewood, CA · On-site

The IT Support Specialist will be responsible for providing technical support to internal employees ... Onboard new employees by provisioning accounts, email, system access, and IT equipment. * Offboard ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Role As an IT Support Specialist, you will be the first point of contact for ... Improve Support Systems and Processes : Collaborate with cross-functional teams to identify ...

Eye Clinic of Wisconsin

IT Support Specialist

Wausau, WI · On-site

$21 - $29/hr

The IT Support Specialist is expected to help keep staff productive, protect company systems and data, support technology changes, and provide reliable backup to the IT amp; Security Manager when ...

Hardwire LLC

IT Support Specialist

Pocomoke City, MD · On-site

$60K - $90K/yr

IT SUPPORT SPECIALIST Summary The primary duties of this position center on the direction ... Maintain and administer printing, fax and scanning systems and supplies. * Build and maintain ...

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It System Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do it system support specialist jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it system support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What does an IT system support specialist do?

An IT System Support Specialist is responsible for maintaining, troubleshooting, and supporting computer systems, networks, and hardware within an organization. They assist users with technical issues, install and configure software, and ensure that all systems are running efficiently and securely. Additionally, they may perform regular system updates, manage backups, and provide training to end-users. Their goal is to minimize downtime and keep technology resources available and functioning properly.

What are the key skills and qualifications needed to thrive as an IT system support specialist, and why are they important?

To thrive as an IT System Support Specialist, you need strong problem-solving abilities, knowledge of computer hardware and software, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with operating systems (like Windows, macOS, and Linux), ticketing systems, networking tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are often required. Excellent communication, patience, and customer service skills help in effectively supporting users and resolving technical issues. These competencies are critical for ensuring system reliability, minimizing downtime, and maintaining user productivity.

What are some common challenges an IT system support specialist faces when balancing multiple support requests, and how can these be managed effectively?

IT System Support Specialists often juggle several support tickets at once, ranging from urgent technical issues to routine maintenance tasks. Prioritizing requests based on severity and business impact is crucial, as is maintaining clear communication with users about expected response times. Utilizing ticketing systems, setting realistic expectations, and collaborating closely with other IT team members can help manage workloads efficiently and reduce stress. Developing strong organizational skills and staying adaptable are key to thriving in this fast-paced environment.

What is the difference between It System Support Specialist vs Network Support Technician?

AspectIt System Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, field support
Primary ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, troubleshooting, maintenance
Industry UsageIT services, corporate sectorsTelecommunications, network providers

While both roles support IT infrastructure, the It System Support Specialist focuses on overall hardware and software support within organizations, whereas the Network Support Technician specializes in network-specific issues and infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

How much does an IT System Support Specialist support specialist make in the US?

An IT System Support Specialist in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced specialists with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting network systems, and maintaining IT infrastructure.

Is IT worth it to be an IT System Support Specialist?

Becoming an IT System Support Specialist can be a worthwhile career choice due to steady demand for technical support roles, opportunities to develop skills in troubleshooting, networking, and operating systems, and potential for career advancement into IT management or specialized fields. The role often requires certifications like CompTIA A+ or Network+ and involves working in diverse environments such as corporate offices, data centers, or remote support settings.
More about It System Support Specialist jobs

What job categories do people searching It System Support Specialist jobs look for?

The top searched job categories for It System Support Specialist jobs are:

Infographic showing various It System Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

IT Support Specialist

POWERX

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

ABOUT US
At POWERX, we make power work.
We deliver engineering, protection and control, commissioning, NETA field services, and compliance, supporting the full lifecycle of power infrastructure.
With a multinational footprint across the United States and Canada, we bring technical depth and field-proven experience to every project.
POWERX is built on four pillars, with our people as the foundation.
Guided by our values, HEART, our people-first culture shapes how we show up for each other and for our clients because we believe the best work comes from people who feel valued and supported.
That commitment to excellence has been recognized nationally, including Great Place to Work, Fortune Best Workplace in Construction, and Power Best Companies.
In an industry where technology and complexity are ever-changing, we're ready to help you meet today's challenges while preparing for tomorrow's innovations.
Work with a team that's powered by excellence.
OUR POWERX PERKS
  • Competitive Pay
  • Incentives for Certifications
  • Referral Bonus Program
  • Tuition Reimbursement
  • Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
  • 401k program with a company match
  • Performance Program
  • Paid Parental Leave
  • PTO including Wellness Days and Paid Holidays
  • And much more!

Job Summary:
The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day-to-day technical tasks, providing end-user support, and assisting in the implementation and administration of IT systems and services. The IT Support Specialist will support Microsoft 365 environments, troubleshoot and maintain hardware and software systems, and contribute to the integration of new technologies. Additionally, the role includes maintaining documentation, developing training materials, and collaborating with internal teams to uphold IT standards and enhance operational effectiveness across the organization.
Supervisory Responsibilities:
  • None

Duties/Responsibilities:
Network Management
  • Administer and optimize the company's Microsoft 365 tenant and other cloud-based infrastructures.
  • Oversee licensing, feature rollouts, and automate tasks using PowerShell or Graph API.
  • Develop and maintain clear Standard Operating Procedures (SOPs).

Collaboration and Communication
  • Champion operational excellence and support.
  • Customer service-orientated mindset.
  • Serve as Tier 3 escalation, mentor the service desk, and streamline joiner/mover/leaver workflows to cut manual effort.
  • Track M365 roadmap items, plan phased releases, and report KPI-driven insights to leadership.

IT Administration Support
  • Perform the department's administrative tasks, including vendor and license management.
  • Support software integration efforts and assist with security configurations.

Hardware Support
  • Troubleshoot and support PC and network hardware, including setup, maintenance, and minor repairs.

Training Development
  • Create and update interactive training materials, including instructional guides and videos, using basic image and video editing software.
  • Use basic multimedia tools (e.g., Loom, Scribe, and Camtasia) to support user training and onboarding.

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.
Attributes/Abilities:
  • Must have a satisfactory background check.
  • Experience in all aspects of the Microsoft 365 Admin Center.
  • Extensive knowledge of Cloud based infrastructures, including storage and hosting solutions like AWS and Microsoft Azure.
  • Proficiency with PC and network hardware installation, troubleshooting, and maintenance.
  • Thorough technical knowledge of networks, personal computers, telephone systems, software integration, and cyber-security.
  • Ability to manage multiple projects simultaneously while providing prompt customer service.
  • Basic skills in image and video editing for the creation of interactive training content (experience with tools such as Loom, Scribe, Camtasia, or similar).
  • Proficiency in sourcing and selecting the best solutions for computing hardware, software, and related services.
  • Strong written communication skills, with the ability to produce clear and concise technical documentation.
  • Strong interpersonal skills, able to work effectively across departments.

Experience and Education:
  • Bachelor's degree in a relevant field (e.g., Computer Science or Information Technology) or Associate's degree in Network Administration and/or Computer Programming or equivalent education/experience preferred.
  • Experience migration or integration project environments preferred.
  • Knowledge of cybersecurity best practices.
  • Minimum of 5 years of related experience preferred.

Physical Requirements:
  • This is an office desk position with no significant physical exertion required.
  • May be required to life up to 15 pounds.

POWERX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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