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Computer Technical Support Jobs (NOW HIRING)

... · Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook ... in technical support or related areas · Experience in the security system industry is highly ...

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... A bachelor's degree in Computer Science, Physics, IT / Network, Engineering, or related field

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... A bachelor's degree in Computer Science, Physics, IT / Network, Engineering, or related field

Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications.

... technical support to computer users in an assigned office/geographic area. Note: Candidates for ... this position must be local to the Atlanta area Note: This position requires one day onsite per ...

Technical Support

Annapolis, MD

$37.10K - $46.50K/yr

Supports computer users with installation of basic hardware/software and networking components to ... SINGH Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO ...

Technical Support

Lansing, MI

$38K - $47.70K/yr

Technical Support 1 Short Description: NEW CONTRACT DURATION: ASAP - January 5, 2018 ... Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer ...

Technical Support

Dallas, TX · On-site

$35.30K - $44.20K/yr

Technical Support Location: 1401 Pacific Avenue Dallas, Texas. Duration: 6+ months contract ... Years Skills/Experience 3 Install new laptop and desktop computers 3 Upgrade computer hardware 3 ...

Minimum of three (3) years of desktop/computer support experience * A+ Certification preferred * Prior experience with VoIP, audiovisual equipment setup and operation preferred * Proven technical ...

Technical support

Richmond, VA

$37.10K - $46.50K/yr

... end user technical support for both software and hardware.. Also, provide maintenance ... ITIL certification Qualifications Personal Computer Hardware Knowledge Software installs and ...

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Computer Technical Support information

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$14

$26

$44

How much do computer technical support jobs pay per hour?

As of May 31, 2026, the average hourly pay for computer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Technical Support specialist, and why are they important?

To thrive as a Computer Technical Support specialist, you need a solid understanding of computer hardware, software, troubleshooting techniques, and typically a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills and qualities are essential to ensure timely support, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges faced by computer technical support specialists and how can they be managed?

Computer technical support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, specialists rely on strong problem-solving skills, prioritize effective time management, and use clear, jargon-free communication. Additionally, working closely with team members and utilizing knowledge bases or ticketing systems can help streamline the support process and ensure consistent solutions for users.

What is computer technical support?

Computer technical support refers to the assistance provided to users who are experiencing issues with their computers, software, or related technology. Technical support specialists help diagnose problems, troubleshoot errors, and guide users through solutions either in person, over the phone, or online. Their goal is to resolve technical issues efficiently to minimize downtime and ensure devices and applications run smoothly. Support can cover a wide range of topics, from hardware malfunctions to software installation and network connectivity.

What is the difference between Computer Technical Support vs Network Support Specialist?

AspectComputer Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user offices, remote supportNetwork operations centers, server rooms, client sites
Job FocusHardware/software troubleshooting, user assistanceNetwork setup, maintenance, security
Industry UsageIT support across various industriesNetworking infrastructure in organizations

Computer Technical Support and Network Support Specialist roles often overlap but differ mainly in focus. Technical support primarily assists users with hardware and software issues, while network support specialists focus on maintaining and securing network systems. Both roles require relevant certifications and are vital in IT environments, but they serve distinct functions within organizations.

More about Computer Technical Support jobs
Computer /Technical Support Specialist

Computer /Technical Support Specialist

BCForward

Dallas, TX • On-site

$25 - $29/hr

Contractor

Medical, Dental, Vision

Posted 3 days ago


Job description

Role– Tech Support Position

Location: Dallas Texas 75201

Pay rate: $29/hr

06 Months

Job Description

Experience:

Candidates should have at least some prior work experience, ideally with a customer service component. Experience in the hospitality industry is also highly regarded, as it demonstrates strong interpersonal and problem-solving skills. We are open to recent graduates, including those seeking their first corporate role, provided they have held other employment (such as part-time jobs, internships, or campus work). We are less likely to move forward with candidates who have never held any prior job.

Summary: In short, we’re seeking candidates with:

• A four-year degree from a traditional, accredited university (any major, but IT-related preferred; degrees focused on development or extensive programming coursework are typically not a fit)

• At least some prior work experience, ideally with a customer service component (including but not limited to hospitality industry experience)

• General technical aptitude (familiarity with tech jargon, comfortable using the internet and navigating websites)

• Highly motivated individuals who can learn in classroom, online, and self-directed environments, and who demonstrate a strong work ethic

• A positive, service-oriented attitude since they will interact with many customers and professionals across the globe

Technical Aptitude:

We expect candidates to have general technical aptitude. This includes familiarity with common technology terms, comfortable use of the internet, and the ability to navigate websites and understand their basic functions. Advanced technical expertise is not required, but candidates should demonstrate a general comfort with technology and troubleshooting simple to moderate issues like they would with a home pc or their cell phone. Issues can evolve into not only Level 1 Support, but occasionally Level 2 work depending on proficiency and learning aptitude.

Motivation & Work Ethic:

This position is best suited for highly motivated individuals with a strong work ethic, who are eager to learn and grow in a dynamic environment. We value candidates who can learn in classroom, online, and self-directed settings.

Overqualified Candidates:

We generally pass on candidates with extensive experience in more advanced IT roles (such as development, cybersecurity, or network administration), as this position may not be challenging or engaging for them long-term. However, we do review each resume holistically, as job titles can sometimes be misleading.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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