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Computer Technical Support Jobs (NOW HIRING)

FastTek

Technical Support

Detroit, MI

$37K - $46K/yr

Technical Support #1060093 Position Summary: As a key member of the Technology Division's Field ... Minimum of five (5) years of desktop/computer support experience demonstrating the ability to ...

iMotions

Technical Support Specialist

Boston, MA · On-site

Technical Support Specialist iMotions - US: Boston Position Overview: Join iMotions as a Technical ... Experience with computer systems, hardware, and peripheral devices (e.g. displays, Bluetooth)

iMotions

Technical Support Specialist

Boston, MA · On-site

Technical Support Specialist iMotions - US: Boston Position Overview: Join iMotions as a Technical ... Experience with computer systems, hardware, and peripheral devices (e.g. displays, Bluetooth)

360 IT Professionals

Technical Support

Grayling, MI · On-site

$35K - $44K/yr

May write and update personal computer and mainframe application programs. Experience in automated ... Skill in the use and support of personal computers, in the use of applicable programs and systems ...

Volvo Car USA

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality ... computer skills and the ability to effectively use a PC for diagnostic and technical tasks is ...

Volvo Group

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality ... computer skills and the ability to effectively use a PC for diagnostic and technical tasks is ...

AAFES

Help Desk Support IV

Dallas, TX · On-site

$62K/yr

Or Bachelor's degree in information technology and two years of experience in computer technical support. Degree (one of): * BACHELORS DEGREE - Preferred Major/Minor (one of): * INFORMATION ...

BioIVT

Technical Support Specialist

Woodbury, NY · On-site

The Technical Support Specialist will diagnose and resolve network, workstation, and software ... Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer ...

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Computer Technical Support information

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How much do computer technical support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for computer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer technical support are common entry-level IT jobs that involve troubleshooting hardware and software issues, assisting users, and maintaining support tickets. They often require basic knowledge of operating systems, networking, and customer service skills, and may lead to more advanced IT roles with experience and certifications like CompTIA A+ or Network+.

What is computer technical support?

Computer technical support refers to the assistance provided to users who are experiencing issues with their computers, software, or related technology. Technical support specialists help diagnose problems, troubleshoot errors, and guide users through solutions either in person, over the phone, or online. Their goal is to resolve technical issues efficiently to minimize downtime and ensure devices and applications run smoothly. Support can cover a wide range of topics, from hardware malfunctions to software installation and network connectivity.

What are some common challenges faced by computer technical support specialists and how can they be managed?

Computer technical support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, specialists rely on strong problem-solving skills, prioritize effective time management, and use clear, jargon-free communication. Additionally, working closely with team members and utilizing knowledge bases or ticketing systems can help streamline the support process and ensure consistent solutions for users.

What is the difference between Computer Technical Support vs Network Support Specialist?

AspectComputer Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user offices, remote supportNetwork operations centers, server rooms, client sites
Job FocusHardware/software troubleshooting, user assistanceNetwork setup, maintenance, security
Industry UsageIT support across various industriesNetworking infrastructure in organizations

Computer Technical Support and Network Support Specialist roles often overlap but differ mainly in focus. Technical support primarily assists users with hardware and software issues, while network support specialists focus on maintaining and securing network systems. Both roles require relevant certifications and are vital in IT environments, but they serve distinct functions within organizations.

What are the key skills and qualifications needed to thrive as a Computer Technical Support specialist, and why are they important?

To thrive as a Computer Technical Support specialist, you need a solid understanding of computer hardware, software, troubleshooting techniques, and typically a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills and qualities are essential to ensure timely support, minimize downtime, and enhance user satisfaction within an organization.

What jobs pay $4000 a week without a degree?

Computer Technical Support roles typically do not pay $4000 a week without specialized experience or certifications. High-paying tech jobs often require skills in networking, cybersecurity, or advanced troubleshooting, and may involve certifications like CompTIA or Cisco. Most roles at this pay level usually demand relevant experience or technical expertise beyond entry-level support positions.

Is AI replacing tech support?

Computer technical support roles involve troubleshooting hardware and software issues, and while AI tools can automate basic tasks and provide initial assistance, human support specialists are still essential for complex problems and personalized service. AI is seen as a complement to, rather than a complete replacement for, skilled tech support professionals. Continuous learning and familiarity with diagnostic tools remain important in this field.

What does a computer support technician do?

A computer support technician provides technical assistance to users by troubleshooting hardware and software issues, installing and configuring systems, and maintaining computer networks. They often use diagnostic tools and may hold certifications like CompTIA A+ to perform their tasks efficiently.
More about Computer Technical Support jobs
What job categories do people searching Computer Technical Support jobs look for? The top searched job categories for Computer Technical Support jobs are:
Computer Technical Support jobs near you
Infographic showing various Computer Technical Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support

Technical Support

FastTek

Detroit, MI

$37K - $46K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Technical Support #1060093
Job Description:
Position Summary:
As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support with all phases of the asset lifecycle of technology devices, from initial receipt to final disposal, while maintaining a well-organized warehouse environment. The candidate for this position should have a keen focus on maintaining high standards of procedural fidelity, ensuring quality assurance, fulfilling service level expectations, and delivering best-in-class service experiences to all stakeholders.
Minimum Qualifications:
  • Associate's degree in Information Technology, Business Administration, or a related field
  • Proven experience in asset management and IT deployment, preferably in an educational or large enterprise setting.
  • Minimum of five (5) years of desktop/computer support experience demonstrating the ability to troubleshoot and perform routine maintenance on computers and peripheral equipment. Experience with Apple, HP, Lenovo, and Dell products preferred.
  • Must demonstrate proficiency with Microsoft 365 products such as Word, Excel, Outlook, Teams, and SharePoint.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills to interact with various stakeholders.
  • High attention to detail and commitment to quality.
  • Familiarity with ITSM and ITAM tools and database management.
  • Ability to follow strict procedures and create reports reflecting accurate metrics.
  • Ability to work well under pressure, meet deadlines and prioritize requests with professionalism and empathy.
  • Self-motivated with the ability to work in a fast-moving environment.
  • Ability to perform physical tasks such as lifting and moving up to 50 pounds without assistance.
  • Must own reliable transportation and have valid driver's license.

Essential Functions:
  • Support each phase of the asset lifecycle for technology devices within the district, from acquisition and deployment to maintenance and disposal, ensuring accuracy and efficiency.
  • Act as the first line of contact for support with technology purchases placed by district stakeholders. This includes responding to customer inquiries regarding order status, assisting onboarding and offboard staff members, maintaining delivery schedules, and pick-up of old technology.
  • Assist with coordination of technology deployment of devices to district locations; including scheduling timely delivery of devices to schools.
  • Conduct new hire orientation and/or best practice workshops for employees upon device deployment to facilitate seamless adoption and utilization of new technology.
  • Support warehouse upkeep and maintenance of warehouse/vault, including the staging and labeling of bays and shelves, to support organizational efficiency and accessibility.
  • Provide best-in-class service experience by addressing concerns and inquiries timely and accurately.
  • Strictly follow all relevant procedures and guidelines to maintain consistency and integrity in the deployment and management processes.
  • Maintain accurate and up-to-date records of all devices, including incoming technology orders, confirming receipt of assets, managing partial orders with vendors, and updating district inventory.
  • Troubleshoot and resolve order, warranty or delivery issues with colleagues, vendors and carriers.
  • Assist with coordination and scheduling of physical inventory or technology audits, including providing up-to-date inventory data such as lost and stolen or damaged device reports or targeted inventory reporting.
  • Manage stock inventory tightly to ensure items are readily available for deployment.
  • Develop and update information resources such as internal knowledge articles and frequently asked questions for the Hub.
  • Strictly follow all warehouse guidelines for safety as well as ensure assets are organized and stored securely daily.
  • Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve incidents related to asset management.
  • Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders; exemplify and model the core values of the District in all interactions
  • Other duties as assigned by Supervisor.

Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.