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Computer Technical Support Jobs (NOW HIRING)

Technical Support

Miami, FL

$35.90K - $45K/yr

This role is specifically focused on mechanical and industrial equipment, not on computer or ... Provide technical support and promptly resolve customer issues in a professional manner. * Maintain ...

Technical Support

Miami, FL · On-site

$38K - $40K/yr

This role is specifically focused on mechanical and industrial equipment, not on computer or ... Provide technical support and promptly resolve customer issues in a professional manner. * Maintain ...

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Bachelor's degree in information technology, Computer Science, or related field preferred. About Us ...

Technical Support

Troy, MI

$35.10K - $44K/yr

Responsibilities include technical troubleshooting, warranty adjudication, product support, and ... • Strong computer and typing skills preferred • Exceptional attention to detail and ...

Technical Support

Saline, MI · On-site

$33.80K - $42.30K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... Additional Information Provide second-level end user support for computer systems (software ...

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Bachelor's degree in information technology, Computer Science, or related field preferred. About Us ...

... experience in Application Support, Production Operations, or Technical Service Management ... Bachelor's degree in Computer Science, Information Systems, or related discipline is preferred ...

Technical Support

Dallas, TX · On-site

$160.20K/yr

... experience in Application Support, Production Operations, or Technical Service Management ... Bachelor's degree in Computer Science, Information Systems, or related discipline is preferred ...

Technical and Desktop Support Full time. / Permanent Position Raleigh, NC. / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or related field preferred. About Us ...

Technical and Desktop Support Full time. / Permanent Position Raleigh, NC. / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or related field preferred. About Us ...

Technical Support

Dallas, TX

$37.10K - $46.50K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position ... Performs computer installs, break-fix, and maintenance of agency PC / MAC hardware, thin clients ...

Technical Support Leadership. What You Will Own * Communicate with customers via inbound phone ... Must have solid computer skills, and the ability to adapt and learn technology quickly. * Strong ...

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls ... Must have solid computer skills, and the ability to adapt and learn technology quickly. * Strong ...

Technical Support

Richmond, VA · On-site

$37.10K - $46.50K/yr

The Help Desk Tech is responsible for providing computer information systems support via the phone ... technical documents remain up to date. As necessary, the ideal candidate will assist in the ...

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Computer Technical Support information

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$14

$26

$44

How much do computer technical support jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for computer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Technical Support specialist, and why are they important?

To thrive as a Computer Technical Support specialist, you need a solid understanding of computer hardware, software, troubleshooting techniques, and typically a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills and qualities are essential to ensure timely support, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges faced by computer technical support specialists and how can they be managed?

Computer technical support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, specialists rely on strong problem-solving skills, prioritize effective time management, and use clear, jargon-free communication. Additionally, working closely with team members and utilizing knowledge bases or ticketing systems can help streamline the support process and ensure consistent solutions for users.

What is computer technical support?

Computer technical support refers to the assistance provided to users who are experiencing issues with their computers, software, or related technology. Technical support specialists help diagnose problems, troubleshoot errors, and guide users through solutions either in person, over the phone, or online. Their goal is to resolve technical issues efficiently to minimize downtime and ensure devices and applications run smoothly. Support can cover a wide range of topics, from hardware malfunctions to software installation and network connectivity.

What is the difference between Computer Technical Support vs Network Support Specialist?

AspectComputer Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user offices, remote supportNetwork operations centers, server rooms, client sites
Job FocusHardware/software troubleshooting, user assistanceNetwork setup, maintenance, security
Industry UsageIT support across various industriesNetworking infrastructure in organizations

Computer Technical Support and Network Support Specialist roles often overlap but differ mainly in focus. Technical support primarily assists users with hardware and software issues, while network support specialists focus on maintaining and securing network systems. Both roles require relevant certifications and are vital in IT environments, but they serve distinct functions within organizations.

More about Computer Technical Support jobs
Infographic showing various Computer Technical Support job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 12% Part Time, and 17% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support

$19/hr

Other

Posted 11 days ago


Job description

Job Duties:
  • Take phone calls and respond email to provide solutions
  • Visit customers to resolve issue with server, workstation, printer/scanner and router/firewall onsite
    Trouble shoot client email connectivity issues
  • Perform computer/network analysis onsite
  • Take ownership of in-depth issues and troubleshoot as needed
  • Repair Windows-based computers -under certain policy
  • Effectively document all requests and resolutions
  • Must have the basic knowledge of networking solutions for small/home offices.
  • Site visits to client sites

Required Skills:
  • 1 to 2 + year Technical support experience
  • 1 to2 + year experience of configuration/managing with following server environment
-Windows server
  • Active Directory and Group policy
  • Must have the basic knowledge of networking solutions for small/home offices.
  • Customer service experience with excellent communication skill
  • Ability to explain clients what problem is and its solutions in their language
  • Knowledge of networking/internet protocols
* Firewall/VPN experience/ CCNA cert is a plus.
  • A+ certification equivalent experience
  • Technical aptitude and ability to quickly learn new technology
  • Ability to collaborate as a productive and active team member
  • Ability to work independently with little direct supervision
  • Must have proven ability to work within a fast-paced, high-change environment
  • Must have the ability to express thoughts to others and exchange information.
Desired:
Basic Knowledge about website such as html, php and asp
Location: Bellevue
Duration: 4 Months (Temp to Permanent) Client has Great Benefits!
Rate: $19 per hour

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About Triplenet Technologies

Sourced by ZipRecruiter

TripleNet Technologies, has been helping selected clients since 1997. Client firms range from Fortune 100 companies to new ventures and privately held firms. Our staff has over 14 years experience in completing projects for IT, Sales, Customer Service, Technical Support, Marketing, Shipping, Accounting, and Software Engineering. We have significant experience in technology management and deployment of complex information technologies.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Seattle, WA, US

Year founded

1997

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