ZipRecruiter

Log In

1

Computer Technical Support Jobs (NOW HIRING)

Horwitz Inc

Technical Support Specialist

New Hope, MN · On-site

$55K - $65K/yr

The Technical Support Specialist provides technical support at our main office and remote jobsites ... Basic understanding of computer networking, including wired and wireless connectivity required

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable ... Excellent computer and interpersonal skills * Proficiency in Linux-based operating systems

Horwitz

Technical Support Specialist

New Hope, MN · On-site

The Technical Support Specialist provides technical support at our main office and remote jobsites ... Basic understanding of computer networking, including wired and wireless connectivity required

Halma p.l.c

... Chemistry, Computer Science, Information Technology, or related technical field preferred ... Experience supporting scientific instrumentation, analytical equipment, industrial technology, or ...

Horwitz

Technical Support Specialist

New Hope, MN · On-site

The Technical Support Specialist provides technical support at our main office and remote jobsites ... Basic understanding of computer networking, including wired and wireless connectivity required

Horwitz Inc

Technical Support Specialist

New Hope, MN · On-site

The Technical Support Specialist provides technical support at our main office and remote jobsites ... Basic understanding of computer networking, including wired and wireless connectivity required

Ocean Optics

Technical Support Supervisor

Orlando, FL · On-site

... Chemistry, Computer Science, Information Technology, or related technical field preferred ... Experience supporting scientific instrumentation, analytical equipment, industrial technology, or ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Qualifications * BS or MS in Computer Science (or related) with at least 2 years of relevant ... Manage technical support requests generated by clients. * Create support tickets and follow up with ...

previous page

Showing results 41-60

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsComputer Technical Support Jobs

Computer Technical Support information

See salary details

$14

$26

$44

How much do computer technical support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is computer technical support?

Computer technical support refers to the assistance provided to users who are experiencing issues with their computers, software, or related technology. Technical support specialists help diagnose problems, troubleshoot errors, and guide users through solutions either in person, over the phone, or online. Their goal is to resolve technical issues efficiently to minimize downtime and ensure devices and applications run smoothly. Support can cover a wide range of topics, from hardware malfunctions to software installation and network connectivity.

What are the key skills and qualifications needed to thrive as a computer technical support specialist, and why are they important?

To thrive as a Computer Technical Support specialist, you need a solid understanding of computer hardware, software, troubleshooting techniques, and typically a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills and qualities are essential to ensure timely support, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges faced by computer technical support specialists and how can they be managed?

Computer technical support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, specialists rely on strong problem-solving skills, prioritize effective time management, and use clear, jargon-free communication. Additionally, working closely with team members and utilizing knowledge bases or ticketing systems can help streamline the support process and ensure consistent solutions for users.

What is the difference between Computer Technical Support vs Network Support Specialist?

AspectComputer Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user offices, remote supportNetwork operations centers, server rooms, client sites
Job FocusHardware/software troubleshooting, user assistanceNetwork setup, maintenance, security
Industry UsageIT support across various industriesNetworking infrastructure in organizations

Computer Technical Support and Network Support Specialist roles often overlap but differ mainly in focus. Technical support primarily assists users with hardware and software issues, while network support specialists focus on maintaining and securing network systems. Both roles require relevant certifications and are vital in IT environments, but they serve distinct functions within organizations.

Can I work remotely in computer technical support?

Computer technical support roles can often be performed remotely, especially those involving troubleshooting via phone, chat, or remote access tools. Many companies offer remote positions that require strong communication skills and familiarity with remote support software. However, some jobs may require on-site presence for hardware repairs or network setup.
More about Computer Technical Support jobs

What are popular job titles related to Computer Technical Support jobs?

For Computer Technical Support jobs, the most frequently searched job titles are:

Computer Technical Support jobs near you
Infographic showing various Computer Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Specialist

Fort Lauderdale, FL • On-site

Wholesale Distributor - Broward County
See more jobs at Wholesale Distributor - Broward Countyexternal

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Position Summary

The Technical Support Specialist is responsible for providing technical support and troubleshooting assistance related to the company's electrical, electronic, mechanical, and hydraulic products. This role serves as a key resource for customers and internal teams, ensuring timely resolution of technical issues while maintaining accurate documentation of quality and warranty-related activities.

Key Responsibilities

  • Provide technical support on electrical, electronic, and mechanical aspects of company products.
  • Diagnose and resolve product-related technical issues through phone, email, and other communication channels.
  • Process, investigate, and document Quality Notifications in accordance with company procedures.
  • Evaluate, process, and document product warranty claims.
  • Maintain accurate records of technical support activities, quality notifications, and warranty transactions.
  • Collaborate with engineering, quality, sales, and service teams to resolve product issues and improve customer satisfaction.
  • Assist in identifying recurring product concerns and recommending corrective actions.
  • Support internal IT systems as needed.
  • Perform additional duties and special projects assigned by the supervisor.

Required Qualifications

  • Formal education in Information Technology, Electronics, Electrical Technology, Mechanical Technology, or related technical fields.
  • Basic understanding of electrical concepts and electronic systems.
  • Knowledge of mechanical functions and troubleshooting techniques.
  • Strong analytical and problem-solving skills.
  • Effective verbal and written communication skills.
  • Proficiency in standard computer applications and technical documentation.

Preferred Qualifications

  • Knowledge of the operation and functionality of Fuel Management Systems (FMS).
  • Previous experience in technical support, product service, warranty administration, or related technical fields.
  • Familiarity with quality management processes and documentation.

Working Conditions

  • Office-based environment with occasional interaction with products, equipment, and testing devices.
  • May require occasional travel for training, customer support, or product evaluation.
  • Must be able to occasionally lift and move products, equipment, and materials weighing up to 80 pounds, with or without reasonable accommodation.

Reporting Structure

  • Reports directly to the Technical Support Supervisor or designated manager.
  • Works closely with Quality, Engineering, Sales, Service, and Operations teams to support product performance and customer satisfaction.