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Tech Support Jobs (NOW HIRING)

zTrip Worldwide

IT Support

Kansas City, MO

$24 - $27/hr

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Amicis Global

Tech Support

Columbus, OH · On-site

$20 - $21/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level ...

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Global Channel Management, Inc.

Tech Support

Mason, OH · On-site

$15/hr

Company Description Global Channel Management is a technology company that specializes in various ... Qualifications Technical Support needs Point of Sale environment/retail experience preferred ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Trulieve

IT Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Yes Job Title :IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: (Remote, with travel 0-50%) Must be located in Pittsburg, PA FLSA Status:

PHILLIPS PROGRAMS

Technology Support Assistant

Laurel, MD

$16 - $21.25/hr

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day ...

United Ag & Turf, NE

IT Support

Lancaster, MA · On-site

$58K/yr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag & Turf NE, LLC

IT Support

Lancaster, MA

$58K/yr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting ...

Parasol Alliance

Tech Support Manager

Urbana, IL · On-site

$23/hr

Resident Support Manager Reports to: COO At Parasol Alliance, our mission is to bring strategy, innovation and accountability to our clients' use of technology, enabling them to maximize ...

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All JobsTech Support Jobs

Tech Support information

See salary details

$27K

$43.5K

$66K

How much do tech support jobs pay per year?

As of Jul 1, 2026, the average yearly pay for tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What cities are hiring for Tech Support jobs? Cities with the most Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Tech Support jobs? States with the most job openings for Tech Support jobs include:
What job categories do people searching Tech Support jobs look for? The top searched job categories for Tech Support jobs are:
Tech Support jobs near you
Infographic showing various Tech Support job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support

zTrip Worldwide

Kansas City, MO

$24 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

WHC Worldwide, doing business as zTrip, is the largest taxi operator in the United States, serving 39 markets nationwide. zTrip delivers a next‑level transportation experience, operating across North America with a long-standing commitment to high‑quality vehicles and the latest transportation technologies. Our mission is to use mobility to improve the lives of our customers, driver‑partners, and employees.Position Overview: IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level IT support, responding promptly to technical issues and helping ensure the reliable operation of all systems.IT Support must demonstrate excellent interpersonal skills, as they will work closely with employees across departments and at all organizational levels. Success in this role requires the ability to listen to user needs, understand technical challenges, and implement effective solutions.What we can do for you as an IT Support:
  • Health, Dental, Vision and Life Insurance
  • Paid Time Off
  • Holiday Pay
  • 401k with matching
  • Hybrid position
Key Responsibilities of an IT Support:
  • Install, configure, and maintain hardware and software to ensure optimal performance
  • Diagnose and resolve hardware and software issues
  • Repair or replace damaged equipment as needed
  • Install and maintain antivirus and security software at the user level
  • Test and evaluate new hardware and software solutions
  • Provide user support and serve as the first point of contact for IT issues and error reporting
Qualifications of an IT Support:
  • 2+ years of experience in computer networks and systems maintenance
  • A+, Linux+, or Cisco Certified Network Associate (CCNA) certification preferred
  • Strong interpersonal and communication skills
  • High attention to detail
  • Proven problem‑solving abilities