IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
Key Responsibilities IT Support Operations & Service Delivery * Manage the day-to-day activities of the IT support team, including work prioritization, task assignment, and workload balancing
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Key Responsibilities IT Support Operations & Service Delivery * Manage the day-to-day activities of the IT support team, including work prioritization, task assignment, and workload balancing
New
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
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IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Great Lakes, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
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IT Support Specialist
Great Lakes, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support
$32.37/hr
Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...
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IT Support
$32.37/hr
Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
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IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
IT Support Tech
$19.50 - $26.50/hr
IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...
IT Support Tech
$19.50 - $26.50/hr
IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...
IT Support Specialist
New Orleans, LA · On-site
We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...
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IT Support Specialist
New Orleans, LA · On-site
We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...
Technology Support Specialist
Waseca, MN · On-site
Technology Date Posted: 5/26/2026 Location: Waseca Intermediate School Position Summary The Building Technology Support Specialist provides building-level technology support for staff and students.
Technology Support Specialist
Waseca, MN · On-site
Technology Date Posted: 5/26/2026 Location: Waseca Intermediate School Position Summary The Building Technology Support Specialist provides building-level technology support for staff and students.
IT Support
Lancaster, MA · On-site
$58K/yr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
Lancaster, MA · On-site
$58K/yr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
Position Summary The Building Technology Support Specialist provides building-level technology support for staff and students. This position supports Chromebooks, classroom instructional technology ...
Position Summary The Building Technology Support Specialist provides building-level technology support for staff and students. This position supports Chromebooks, classroom instructional technology ...
IT Support Lead
New York, NY · On-site
$90K - $130K/yr
About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...
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IT Support Lead
New York, NY · On-site
$90K - $130K/yr
About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...
New
Tech Support
Eugene, OR · On-site
At least one year of tech support experience. * One year of related training or college coursework (preferred). Additional Information Salary: Starts at $23.65/hour DOE Part-time: 20 Hours/Week This ...
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Tech Support
Eugene, OR · On-site
At least one year of tech support experience. * One year of related training or college coursework (preferred). Additional Information Salary: Starts at $23.65/hour DOE Part-time: 20 Hours/Week This ...
Field IT Support Technician
$23.50 - $32.25/hr
IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG's loyal ...
Field IT Support Technician
$23.50 - $32.25/hr
IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG's loyal ...
IT Support
$25/hr
Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...
New
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IT Support
$25/hr
Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...
New
Field IT Support Technician
New York, NY · On-site
$23.50 - $32.25/hr
IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG's loyal ...
Field IT Support Technician
New York, NY · On-site
$23.50 - $32.25/hr
IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG's loyal ...
IT Support
$22.25 - $30.75/hr
Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...
New
IT Support
$22.25 - $30.75/hr
Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...
New
Role: Technology Support Specialist (Onsite) Location: Houston TX Overview We are seeking a highly versatile and customer-facing Technology Support Specialist to join our team at the Microsoft ...
Role: Technology Support Specialist (Onsite) Location: Houston TX Overview We are seeking a highly versatile and customer-facing Technology Support Specialist to join our team at the Microsoft ...
Technology Support Technician
Georgetown, TX · On-site
$55K - $60K/yr
We're looking for a Technology Support Technician who thrives on solving problems, helping people, and keeping systems running smoothly. In this role, you'll be a key player in supporting both our ...
Technology Support Technician
Georgetown, TX · On-site
$55K - $60K/yr
We're looking for a Technology Support Technician who thrives on solving problems, helping people, and keeping systems running smoothly. In this role, you'll be a key player in supporting both our ...
Tech Support
Mason, OH · On-site
$15/hr
Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of ...
Tech Support
Mason, OH · On-site
$15/hr
Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of ...
Tech Support information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do tech support jobs pay per year?
As of Jul 21, 2026, the average yearly pay for tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
What are some common challenges faced by Tech Support professionals and how can they be managed?
Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.
What are tech support specialists?
Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.
What jobs pay 4000 a week without a degree?
Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.
What Are the Qualifications to Get a Job in Tech Support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
Is AI replacing tech support?
AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.
What does a tech support job involve?
A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.
What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?
To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.
What is the role of a tech support?
A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
More about Tech Support jobs
What cities are hiring for Tech Support jobs? Cities with the most Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Tech Support jobs? States with the most job openings for Tech Support jobs include:
What job categories do people searching Tech Support jobs look for? The top searched job categories for Tech Support jobs are:
Job description
IT SUPPORT SPECIALIST:
This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
- Performance of or support of diagnosing and resolving problems in response to customer reported incidents,
- Planning and analysis of work processes,
- Researching and reporting trends and patterns of problems,
- Developing training materials and performing computing/information system training sessions,
- Developing and maintaining problem tracking databases,
- Installing, troubleshooting, and maintaining hardware and software,
- Performing backup and recovery operations,
- Maintain property accountability for all IT equipment and software,
- Conduct full and spot inventories of IT equipment as requested by the Project Manager,
- Consulting with users to identify needs and requirements,
- Conducting feasibility studies and trade-off analyses,
- Preparing business cases, and
- Ensuring the rigorous application of information security/Cybersecurity policies, principles, and
IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system.
IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested.
Minimum Experience:
- Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
- IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel.
DoD Approved 8570 Baseline Certification:
Category IAT Level II Computing Environment:
- Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)
Security/Certification Requirements:
Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission
About Ytech
Sourced by ZipRecruiter
Industry
Real estate
Company size
51 - 200 Employees
Headquarters location
Miami, FL, US
Year founded
2006