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Tech Support Jobs (NOW HIRING)

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

Herring Bank

IT Support Lead

Amarillo, TX

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

FiscalNote

IT Support Lead

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Comscore, Inc.

IT Support Engineer

Reston, VA · On-site

Comscore, Inc. is pioneering the future of cross-platform media measurement, and they are seeking an IT Support Engineer to provide frontline technical support to employees. The role involves ...

ARO International

Corporate IT Support

Kansas City, MO

$21 - $28.75/hr

Job Openings >> Corporate IT Support Corporate IT Support Summary Title: Corporate IT Support ID: 1009 Location: Kansas City, MO Department: Information Technology More about this job > Description ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$19.75 - $27.25/hr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

Dival Safety Equipment

IT SUPPORT

Buffalo, NY · On-site

$21 - $25/hr

The focus of this position is to proactively maintain employee workstations and office hardware, as well as support employees in using technology to efficiently accomplish required business tasks.

Addison Group

IT Support Specialist

Oklahoma City, OK · On-site

$50K - $65K/yr

Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical ...

Emprise Corporation

IT Support Technician

Chesapeake, VA · On-site

$21 - $28.75/hr

Approximately 75% general IT support technician responsibilities and 25% IT support for training systems, workstations, and classroom/remote training delivery. Emprise Corporation is a fast-growing ...

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Tech Support information

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$27K

$43.5K

$66K

How much do tech support jobs pay per year?

As of Jul 1, 2026, the average yearly pay for tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What cities are hiring for Tech Support jobs? Cities with the most Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Tech Support jobs? States with the most job openings for Tech Support jobs include:
What job categories do people searching Tech Support jobs look for? The top searched job categories for Tech Support jobs are:
Tech Support jobs near you
Infographic showing various Tech Support job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
IT Support Specialist

IT Support Specialist

Talon Hiring Solutions

Sylacauga, AL • On-site

Full-time

Posted 10 days ago

Job description

Talon Hiring has a client in the Sylacauga, AL area that is looking for a self-driven IT Support Specialist to manage day-to-day technology support for facilities in Alabama and Mississippi. This role combines remote troubleshooting with hands-on support for desktops, laptops, printers, Microsoft 365, and Active Directory in a manufacturing environment. The ideal candidate will be comfortable working independently, prioritizing support tickets, coordinating with vendors, and providing excellent customer service with minimal onsite supervision from the IT Director based in Texas.

What you will do:

  • Manage and resolve IT support tickets for approximately 90 endpoints
  • Provide onsite hardware and workstation support across Alabama facilities
  • Support employee onboarding/ off boarding, account setup, and hardware deployment
  • Troubleshoot Windows OS, Microsoft 365, Active Directory, printers, and network connectivity issues
  • Coordinate with third-party vendors and assist with infrastructure improvements
  • Provide occasional support for Mississippi and remote support for Houston locations

What you will bring:

  • 3+ years of IT support experience
  • Strong knowledge of Windows OS, Microsoft 365, and Active Directory
  • Hands-on hardware troubleshooting experience
  • Strong communication, organization, and problem-solving skills
  • Ability to work independently in a fast-paced manufacturing environment
  • CompTIA A+, Network+, or Microsoft certifications preferred but not required