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Entry Level Tech Support Jobs (NOW HIRING)

TRC Talent Solutions

Tech Support Specialist

Ocala, FL

$40K - $45K/yr

TRC Talent Solutions is Hiring an Entry Level Tech Support Specialist Looking to launch or grow your career in technology? TRC Talent Solutions is hiring an Entry Level Tech Support to join an ...

People Plus, Inc.

Entry Level IT Support

Paducah, KY

$15/hr

Now Hiring: Entry-Level IT Support People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for ...

Sogeti

Entry Level Technology Consultant

Columbus, OH · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

Sogeti

Entry Level Technology Consultant

New York, NY · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

USP Management

Entry IT Support Specialist

Fort Lee, NJ · On-site

$50K/yr

Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

This is an entry-level Technical Support opportunity designed for recent college graduates looking to start their career in IT. You ll work closely with users and internal IT teams to troubleshoot ...

Dreambound Inc.

Use Dreambound to find an IT Support program that will prepare you for this high-demand, entry-level role. What does an IT Support Specialist do? An IT support specialist troubleshoots hardware and ...

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Entry Level Tech Support information

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$27K

$43.5K

$66K

How much do entry level tech support jobs pay per year?

As of Aug 31, 2026, the average yearly pay for entry level tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.
More about Entry Level Tech Support jobs

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Cities with the most Entry Level Tech Support job openings:

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Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Tech Support Specialist

TRC Talent Solutions

Ocala, FL

$40K - $45K/yr

Full-time

Medical, Dental, Retirement

Posted 17 days ago

Job description

               TRC Talent Solutions is Hiring an Entry Level Tech Support Specialist 

 

Looking to launch or grow your career in technology? TRC Talent Solutions is hiring an Entry Level Tech Support to join an innovative technology team in Ocala, FL. This is a hands-on technical role where you'll troubleshoot hardware and software issues, configure computer systems, support customers, and assist with installations both in-house and onsite.

Job Details 

  • Location: Ocala, FL | Fully On-Site

  • Salary: Starting at $40,000- $45,000/year (DOE)

  • Schedule: Monday–Friday | 8:00 AM–5:00 PM EST

What You Will Be Doing

  • Install, configure, and troubleshoot PC hardware, Windows operating systems, and proprietary software

  • Provide Tier II technical support to customers via phone, remote assistance, and onsite visits

  • Diagnose and repair hardware, software, networking, wiring, and electronic equipment issues

  • Install and configure Microsoft SQL Express, IIS, Windows environments, and proprietary applications

  • Perform onsite installation, maintenance, and upgrades of customer equipment and systems

  • Train customers on system operation, maintenance procedures, and software functionality

  • Assist with QA testing, system validation, and technical documentation

  • Collaborate with Sales, Engineering, and Operations teams to implement customer solutions

  • Maintain accurate inventory records, service documentation, and repair logs

What We're Looking For

  • 1–3 years of experience in computer repair, hardware support, electronics, or technical support

  • Strong knowledge of PC hardware troubleshooting and Windows operating systems

  • Experience installing or supporting hardware, networking equipment, or technical systems

  • Comfortable lifting up to 20 pounds and working in workshop or test bench environments

  • Ability to travel approximately 10% nationwide for customer installations and support

  • Bachelor's degree in computer technology, Information Technology, Electronics, or a related field

Why You'll Love This Opportunity

  • Competitive benefits package including health and dental coverage

  • 4% 401(k) match after 90 days

  • Gain experience across hardware repair, networking, SQL, QA testing, and field support

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.