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Entry Level Tech Support Jobs (NOW HIRING)

... technology, recycling unusable electronics and helping our customers achieve their sustainability goals. We believe in One Sprout, where teamwork and mutual support are paramount, driving us to win ...

... technology, recycling unusable electronics and helping our customers achieve their sustainability goals. We believe in One Sprout, where teamwork and mutual support are paramount, driving us to win ...

At AutoNation, we don't just service vehicles, we support the people who keep them running. As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear ...

Assistive Technology Support Staff

Springfield, MO · On-site

$34K - $42K/yr

... entry level tech support, caregiving support, client support Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal ...

... entry level tech support, caregiving support, client support Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal ...

Assistive Technology Support Staff

Springfield, MO · On-site

$34K - $42K/yr

... entry level tech support, caregiving support, client support Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal ...

... entry level tech support, caregiving support, client support Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal ...

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you will be the first point of contact for technical support across both office and manufacturing ...

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you will be the first point of contact for technical support across both office and manufacturing ...

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Entry Level Tech Support information

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$27K

$43.5K

$66K

How much do entry level tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for entry level tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
More about Entry Level Tech Support jobs
What cities are hiring for Entry Level Tech Support jobs? Cities with the most Entry Level Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Entry Level Tech Support jobs? States with the most job openings for Entry Level Tech Support jobs include:
Infographic showing various Entry Level Tech Support job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Entry Level Tech Support

Entry Level Tech Support

Sprout

Garland, TX • On-site

Full-time

Posted 9 days ago


Job description

Overview
Sprout is a growing Green company, we're a team on a mission to make a real difference in the world by upcycling leading technology, recycling unusable electronics and helping our customers achieve their sustainability goals. We believe in One Sprout, where teamwork and mutual support are paramount, driving us to win and lose together. Our commitment to Deliver Excellence means surpassing expectations every day for both internal and external customers. Integrity Matters at Sprout, with zero tolerance for dishonesty and a steadfast dedication to doing the right thing. We offer clear paths for career growth, cross-training opportunities, and a supportive community where hard work, flexibility, and respect are valued. Join us and be proud of the impact you make as part of a team dedicated to environmental sustainability.
The IT Hardware Technician at Sprout is responsible for the evaluation, testing, and de-manufacturing of electronic equipment, ensuring that all work adheres to quality and safety standards. This role plays a crucial part in maintaining inventory accuracy and executing proper data handling procedures in compliance with industry regulations.
Responsibilities
  • Sorting & Evaluation: Sort and evaluate electronic equipment (e.g., CPUs, GPUs, RAM, HDDs, SSDs, mobile devices).
  • Record Management: Maintain accurate records of materials using scan guns and manual entry systems.
  • Testing & Diagnosis: Conduct thorough testing of electronic components and sub-assemblies.
  • Data Erasure: Perform data erasure following standardized protocols, ensuring 0 data escapes.
  • De-manufacturing: Disassemble (harvest) electronic equipment into components as per industry guidelines.
  • Inventory Control: Ensure precise inventory tracking and management within the workspace.
  • Quality & Safety Compliance: Maintain a clean, hazard-free working environment and ensure adherence to health and safety protocols.
  • Workflow Efficiency: Coordinate with team members for smooth workflow transitions.

Qualifications
Experience
  • At least 2 years of professional experience in IT Asset Disposition (ITAD), electronics recycling, or a related field.
  • Familiarity with testing tools and diagnostic software for electronic equipment is required.

Knowledge & Skills:
  • Knowledge of IT hardware components, including CPUs, memory, and storage devices.
  • Understanding of data erasure standards and practices (e.g., NIST 800-88, ISO 27001).
  • Strong organizational skills and attention to detail.
  • Proficiency in using inventory management software.
  • Basic arithmetic and data entry proficiency (40 WPM typing speed).
  • Experience working with a variety of relevant tools (multimeter, soldering iron, wire cutters, precision tools, tweezers, ESD wrist straps, etc.).

Physical Requirements:
  • Ability to lift 50 pounds and stand for the duration of an 8-hour shift.
  • Willingness to work in non-climate-controlled warehouse environments.
  • Flexibility to work overtime, including weekends when required.

Education & Certifications:
  • High School Diploma or equivalent required.
  • IT certifications (CompTIA A+, Network+, or similar) are preferred.
  • Training or certification in Lean is highly desirable.

EEO - Equal Employment Opportunity
The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).