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Entry Level Tech Support Jobs (NOW HIRING)

Mohawk Industries, Inc.

IT Support Associate

Dalton, GA · On-site

$19.50 - $22.75/hr

The IT Support Associate is an entry-level technology contributor responsible for providing first-level technical support to a geographically dispersed client community. This role serves as a primary ...

Sogeti

Entry Level Technology Consultant

Columbus, OH · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

Sogeti

Entry Level Technology Consultant

New York, NY · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

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Entry Level Tech Support information

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$27K

$43.5K

$66K

How much do entry level tech support jobs pay per year?

As of Aug 11, 2026, the average yearly pay for entry level tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
More about Entry Level Tech Support jobs
What cities are hiring for Entry Level Tech Support jobs? Cities with the most Entry Level Tech Support job openings:
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Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Entry Level Tech

Automated Business Products Co

Englewood, CO • On-site

$30K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Copier Technician - Entry Level Shop/ Field Service TechnicianAt Automated Business Technologies we partner with our customers to enhance and create efficiency within their workspace. A variety of services that are offered to our customers that include printing and copying devices, large print production devices, building access control, VOIP phone systems, managed IT services and many other offerings.We're looking for a mechanically inclined individual with moderate to advanced computer and network knowledge to join our team. Individuals must have a willingness to work in a varied capacity and be able to learn on the job. Formal training will be provided as the candidate progresses with the company. Individuals will assist with building, setup, installation and repair of printers and copiers, network troubleshooting, and using phone and computer-based software to document and manage workload. This is a great opportunity for someone eager to learn and grow in a hands-on technical role.Key ResponsibilitiesDevice Assembly & SetupUnbox and assemble printers and copiersConfigure devices based on customer needs (Scan to File, Scan to Email, network setup, driver installation)Field Service & InstallationAssist in delivery and installation of devices at customer sitesEnsure end-users are connected and able to print successfullyProvide basic training and support to customers during installationTechnical Troubleshooting & RepairsSupport in-shop repairs of customer devicesDiagnose and resolve hardware and software issuesPerform routine maintenance and updatesDocumentation & Workflow ManagementAccurately log builds, repairs, and service calls using ERP softwareMaintain organized records of parts, service history, and customer interactionsSkills / Qualifications:Higher consideration is given to candidates with OEM certificationsStrong functional and technical skillsIT knowledge, above average computer skillsTeam-oriented with solid verbal and written communication skillsClean driving record and insurability requiredCompensation:Base salary $30-45K annual, plus performance incentives.Health/Dental/Vision/Life Insurance. PTO. 401k after one year of employment. Upon written acceptance of a job offer, Automated Business Products will obtain "consumer reports" about you from background and drug screening companies. A "consumer report" is a background screening report that may contain information regarding your criminal history, sex offender registry status, credit history, employment history, education history, social media activity, driving history, professional licenses, and other information about you. It may bear upon your character, general reputation, personal characteristics, and/or mode of living.