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Entry Level Tech Support Jobs in Chicago, IL (NOW HIRING)

Technology Designer I Job Summary The technology designer will immediately put to practice the ... Professional development support For more information, visit our full benefits overview here. About ...

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

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IT Support Specialist (Entry Level--On Site) Are you looking to break into IT the right way? Not by sitting in a narrow help desk role... But by getting real, hands-on experience across internal IT ...

As an Entry-Level Technology Consultant at Sogeti, you will join one of our core practices based on ... supporting cloud transformations, engineering quality at scale, or turning data into business ...

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... Sogeti supports all aspects of your well-being throughout the changing stages of your life and ...

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Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business ...

Entry Level Courier

Naperville, IL · On-site

$16 - $19.23/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

Entry Level Courier

Naperville, IL · On-site

$16 - $19.23/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

Entry Level Courier

Naperville, IL · On-site

$16 - $19.23/hr

The technology and support needs of school districts have evolved dramatically in recent years ... Job Overview: Entry Level Courier We are seeking reliable and motivated Entry Level Couriers to ...

The City of Lake Forest is seeking a motivated and curious IT Intern to support technology ... Use this opportunity as a strong entry-level steppingstone for a future career in IT. Hours and Pay ...

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Entry Level Tech Support information

See Chicago, IL salary details

$27.8K

$44.8K

$68K

How much do entry level tech support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for entry level tech support in Chicago, IL is $44,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Chicago, IL?

The most popular types of Tech Support jobs in Chicago, IL are:

What are popular job titles related to Entry Level Tech Support jobs in Chicago, IL?

For Entry Level Tech Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Chicago, IL look for?

The top searched job categories for Entry Level Tech Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Entry Level Tech Support jobs?

Cities near Chicago, IL with the most Entry Level Tech Support job openings:

Infographic showing various Entry Level Tech Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,791 per year, or $21.5 per hour.

Entry Level Technology Designer

Chicago, IL


Salas O'Brien, Inc.
Specialized Design Services • 201 - 500 employees

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

163rd of 450 rated engineering

Great coworkers

People enjoy working here

Good employer


$50K - $70K/yr

Full-time

Posted 14 days ago


Job description

Technology Designer I

Job Summary

The technology designer will immediately put to practice the technical documentation and problem-solving skills acquired during their undergraduate studies and previous job roles. The technology designer is responsible for the production of project deliverables under the direction of senior engineers and senior designers. The first phase of each project involves translating client requirements into non-technical program documents identifying locations and use cases of system. The next phase involves translating the program requirements into construction drawings and specifications. Each project design includes floor plan drawings, wiring schematics, elevations, and details to describe a fully functional system. The technology designer will coordinate with electrical and mechanical engineers as systems overlap.

The technology designer will work on a variety of project types within the construction industry. Projects will include new building construction and existing building renovations of commercial, retail, multi-dwelling residential, hotel, education, and hospital properties.

The technology designer will be eager to learn more about some or all aspects of technology and may choose to pursue an elevated level of expertise in Structured Cabling, Networking, Wi-Fi, Security Systems, Audiovisual Systems, or Smart Buildings. In pursuit of expertise, the technology designer should be working toward (or accomplished with) industry certification through BICSI, AVIXA or ASIS.

The technology designer must also strive to be an expert in AutoCAD and Revit production tools.

Job Duties

  • Review notes from senior engineers and document in programming guide
  • Setup drawings and complete markups by senior engineers
  • Prepare equipment schedules with attention to detail
  • Develop knowledge of building codes and industry standards
  • Develop ability to read plans and specifications
  • Develop ability to edit specifications
  • Survey existing buildings and identify technology systems and components
  • Review submittals of equipment for compliance with the contract documents
  • Observe and report upon technology construction work in progress
  • Interact with project team members
  • Complete assigned work on time with instruction from senior designers & engineers

Qualifications and Experience

  • Bachelor’s degree preferred
  • 0 – 3 years’ experience
  • Interest in Electrical and Technology Systems
  • AutoCAD and Revit experience preferred
  • Ability to take verbal and written direction
  • Excellent notetaking and documentation skills with attention to detail
  • Superior time management skills
  • Not afraid to ask questions and learn

Location: Chicago, IL (Hybrid)

Travel: None

Compensation & Benefits:

The expected base salary range for this role is $50,000 to $70,000 per year. Actual compensation will be determined based on a number of factors including skills, experience, qualifications, and location.

This role is also eligible for performance-based bonuses and a comprehensive U.S. based benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and company holidays
  • Wellness programs and employee assistance resources
  • Professional development support

For more information, visit our full benefits overview here.

About Us:

Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.

We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.

Equal Opportunity Employment Statement

Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.



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