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Hourly Tech Support Jobs in Chicago, IL (NOW HIRING)

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support Technician Transdev in Tinley Park, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with ...

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

IT Support Tech

Tinley Park, IL · On-site

$28.80 - $35.20/hr

IT Support Technician Transdev in Tinley Park, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with ...

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Technology Support Specialist

Chicago, IL · On-site

$60K - $70K/yr

The Technology Support Specialist is responsible for delivering comprehensive technical support for all Vedder software, hardware, and technology platforms. This role provides assistance to firm ...

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

The Technology Support Specialist is responsible for delivering comprehensive technical support for all Vedder software, hardware, and technology platforms. This role provides assistance to firm ...

They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth ...

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...

New

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...

New

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

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IT Support Specialist

Bolingbrook, IL · On-site

$60K - $90K/yr

Our comprehensive expertise spans: * IT Support & Managed Services: Keeping systems optimized and always available. * Advanced Cybersecurity: Delivering proactive protection and threat defense.

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support Specialist

Aurora, IL · Hybrid

$45K - $50K/yr

The primary responsibility of the IT Support Specialist is to provide response-oriented support of customer requests and issues. The position requires some IT support experience, strong ...

IT Support Specialist

Aurora, IL · On-site

$45K - $50K/yr

The primary responsibility of the IT Support Specialist is to provide response-oriented support of customer requests and issues. The position requires some IT support experience, strong ...

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Showing results 1-20

Hourly Tech Support information

See Chicago, IL salary details

$27.8K

$44.8K

$68K

How much do hourly tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for hourly tech support in Chicago, IL is $44,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an hourly tech support professional?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What is hourly tech support?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

Can I work remotely in hourly tech support?

Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting, customer service, and remote diagnostics. Employers may require familiarity with remote communication tools and a reliable internet connection, and some positions may be location-specific or require on-site availability for certain tasks.

How much is hourly tech support per hour?

Hourly tech support jobs typically pay between $15 and $30 per hour, depending on experience, location, and the complexity of the support provided. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages. The role often requires troubleshooting skills and familiarity with common tools and systems.
What are the most commonly searched types of Tech Support jobs in Chicago, IL? The most popular types of Tech Support jobs in Chicago, IL are:
What are popular job titles related to Hourly Tech Support jobs in Chicago, IL? For Hourly Tech Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Chicago, IL look for? The top searched job categories for Hourly Tech Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Hourly Tech Support jobs? Cities near Chicago, IL with the most Hourly Tech Support job openings:
Infographic showing various Hourly Tech Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,791 per year, or $21.5 per hour.

$22.25 - $30.50/hr

Full-time

Posted 4 days ago


Job description

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).

Ensure compliance with data security protocols and regulations.

Verify and document successful data erasure.

Troubleshoot and resolve basic hardware issues related to storage devices.

Properly dispose of or repurpose wiped drives per company policy.

Maintain accurate inventory of processed drives.

Qualifications:
Experience in IT support, computer repair, or data security.

Familiarity with data sanitization tools and techniques.

Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.

Ability to follow strict security protocols.

Ability to free up space on hard drive/improve performance and speed.

Keep track of inventory. Depose of E-Waste and track serial numbers

Strong attention to detail and documentation skills.

Preferred Qualifications:

Experience with disk cloning and imaging software.

High School Diploma required/College degree preferred
Must have some experience working with computers