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Hourly Tech Support Jobs Near Me

Amicis Global

Tech Support

Columbus, OH · On-site

$20 - $21/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...

giftHEALTH Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and ...

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...

Donatos Pizza

IT Support Specialist

Columbus, OH · Hybrid

Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...

OtterBase

IT Support Specialist

Groveport, OH · On-site

$20 - $23.50/hr

We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in Groveport, OH running through late December. Working on-site with a leading global manufacturing ...

Donato Technologies, Inc

IT Support Technician

Dublin, OH · On-site

$20.75 - $28.50/hr

Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support requests submitted via email, and document, track ...

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Hourly Tech Support information

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How much do hourly tech support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for hourly tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
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Hourly Tech Support jobs near you
A map of the United States highlighting the number of Hourly Tech Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Hourly Tech Support job openings in each state, with California having the most at 2 and Alaska the least at 0.

Tech Support

Amicis Global

Columbus, OH • On-site

$20 - $21/hr

Contractor

Re-posted 4 days ago

Job description

Title: IT Customer Support
Location: Columbus, OH
Duration: 6-12 Months
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support, including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem, and incident level
o Resolving conflict
• Responsible for high-quality end-user technical support related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
• Under general oversight, provides after-hours and weekend support as needed.
• The position requires attention to detail, follow-through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self-motivated and able to work on own initiative in a high-pressure environment
• Willing to work variable shifts including evenings, weekends, and public holidays
Responsible for high-quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment**
Please let me know if you are interested in hearing more about this position.  Also, feel free to forward this position to someone whom you feel might be interested.  Time is generally of the essence, so please respond as soon as you can.  Thank you.