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Hourly Tech Support Jobs in Washington (NOW HIRING)

Btisolutions

Tech Support

Rockville, MD

$22 - $30/hr

Tech Support Position Summary: The Tech Support Technician provides essential first-line technical support for end-user computing and office automation (OA) systems. This role ensures business ...

BTI Solutions

Tech Support

Rockville, MD

$22 - $30/hr

Tech Support Position Summary: The Tech Support Technician provides essential first-line technical support for end-user computing and office automation (OA) systems. This role ensures business ...

BTI Solutions

Tech Support

Rockville, MD · On-site

$22 - $30/hr

Tech Support Position Summary: The Tech Support Technician provides essential first-line technical support for end-user computing and office automation (OA) systems. This role ensures business ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or ...

Mwe

Technology Support Specialist

Washington, DC

$87K - $110K/yr

The Technology Support Specialist provides customers with desk-side technology support. This position assists with strategic projects and operational activities that impact the local office. The ...

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

The IT Support Technician role involves providing end-user IT support to ensure daily operations and mission success, including resolving technical issues and maintaining IT assets. Responsibilities ...

Entarian

Tech Support Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Support other tasks as assigned The hourly rate for this position is approximately $25 - 28/hr ... Minimum Qualifications * BS in Information Technology, related discipline, or equivalent. * At ...

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Hourly Tech Support information

What are the key skills and qualifications needed to thrive as an Hourly Tech Support professional, and why are they important?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by Hourly Tech Support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What are hourly tech support jobs?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

What are popular job titles related to Hourly Tech Support jobs in Washington? For Hourly Tech Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Washington look for? The top searched job categories for Hourly Tech Support jobs in Washington are:
What cities in Washington are hiring for Hourly Tech Support jobs? Cities in Washington with the most Hourly Tech Support job openings:
Hourly Tech Support jobs near you
Infographic showing various Hourly Tech Support job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 53% Full Time, 41% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

TEMP/HRLY-TECHNOLOGY SERVICES TECH

Arlington Public Schools

Arlington, VA

$17.52/hr

Part-time

Re-posted 12 days ago

Job description

Human Resources announces an opening for 25/26 Hourly Technology Services Techs to join the Information Services Team.
Arlington Public Schools (APS) is seeking motivated individuals with an interest in technology to join our Information Services team
as a Technology Services Intern. This temporary, hourly position is ideal for recent high school graduates, current college students,
or recent college graduates pursuing a degree in Information Technology, Information Systems, or a related field. Interns will gain
hands-on experience with a wide range of IT support tasks in a dynamic K-12 environment. 

RESPONSIBILITIES:
Receive and verify incoming technology shipments 
Unpack and prepare equipment for inventory 
Recycle cardboard and manage packaging waste
Tag and inventory equipment using spreadsheets and asset tracking systems 
Erase and reinstall operating systems on iOS devices 
Install APS software image on laptops and tablets 
Assist staff with the setup and deployment of new technology 
Wipe, verify, and prepare redline devices for return to vendors 
Process returned equipment from field technicians 
Verify device status and ensure proper erasure 
Fulfill warehouse technology requests: 
Prepare devices 
Track inventory through asset tagging and spreadsheets 
Perform additional tasks as skills and knowledge grow 
EXPERIENCE:
General experience with technology and working with computers 
Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Strong interpersonal skills and the ability to work collaboratively in a team environment. 
QUALIFICATIONS:
High school diploma required
College student or recent graduate preferred (Technology or Information Systems fields preferred).

Pay Rate: $17.52 per hour. This is an hourly, non-exempt position.

Arlington Public Schools is an Equal Opportunity Employer

It is the policy of the Arlington School Board, as stated in Policy G-2.30, Employee Relations - Equal Employment Opportunity - that "Employment opportunities shall not be restricted, abridged or otherwise adversely affected on the basis of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, national origin, marital status, genetic information, gender identity or expression, and/or disability."

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