ZipRecruiter

Log In

1

Programs That Help Felons Get Jobs in Washington

GDIT

Help Desk Program Manager

Washington, DC

$148K - $201K/yr

Our work depends on Help Desk Program Manager joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and ...

Maximus

Technician 2 - Help Desk

VA · On-site +1

$20 - $27/hr

... programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information ...

Iron Bow Technologies

Tier 1 Help Desk Technician

Herndon, VA · On-site

$20.50 - $27.75/hr

... where you will get exposure to other areas to program that may open options for growth ... Other Help Desk / Customer Support duties assigned. SKILLS THAT DRIVE SUCCESS * You have 2+ years ...

Iron Bow Technologies

Help Desk Manager

Herndon, VA · On-site

The Help Desk Manager will engage with other program Leads to ensure teamwide collaboration and ... get messages of appreciation from customers for outstanding support, and we want to ensure that ...

next page

Showing results 1-20

All JobsPrograms That Help Felons Get JobsPrograms That Help Felons Get Jobs in Washington

Programs That Help Felons Get information

See Washington salary details

$8

$25

$59

How much do programs that help felons get jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for programs that help felons get in Washington is $25.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.97 and $29.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reentry Program Coordinator, and why are they important?

To thrive as a Reentry Program Coordinator, you need a background in social work, criminal justice, or counseling, often supported by a relevant degree or certification. Familiarity with case management software, community resource networks, and data tracking systems is typically required. Strong communication, empathy, and problem-solving skills help you build trust with participants and collaborate with service providers. These skills ensure effective support for formerly incarcerated individuals, helping them successfully reintegrate into society.

What are some common challenges faced by case managers working in programs that help felons get reintegrated into society?

Case managers in programs supporting felons' reintegration often encounter challenges such as helping clients secure stable housing and employment, addressing mental health or substance use issues, and navigating legal or bureaucratic barriers. Building trust with clients who may have experienced institutional mistrust is also a key part of the role. Additionally, case managers collaborate closely with employers, landlords, social service agencies, and legal professionals to provide comprehensive support tailored to each individual's needs. This work requires empathy, strong organizational skills, and a commitment to advocating for fair opportunities.

What companies will hire someone with a felony record?

Programs that help felons get jobs often connect individuals with employers known to hire those with criminal backgrounds, including certain construction, manufacturing, and food service companies. Many companies have policies to consider applicants with felony records, especially if the offense is unrelated to the job, and some states have laws that restrict employment discrimination based on criminal history. Job seekers should research companies' background check policies and consider programs that provide training and support for reintegration into the workforce.

What are programs that help felons get jobs?

Programs that help felons get jobs are initiatives and services designed to support individuals with criminal records in finding and maintaining employment. These programs often provide job training, resume assistance, interview preparation, and connections to employers who are open to hiring people with felony convictions. They may also offer additional support such as counseling, education, and legal assistance to help overcome barriers to employment. Examples include government-funded reentry programs, non-profit organizations, and local workforce agencies. These resources aim to reduce recidivism and support successful reintegration into society.

What is the difference between Programs That Help Felons Get vs Programs That Help Felons Become Certified Nursing Assistants?

AspectPrograms That Help Felons GetPrograms That Help Felons Become Certified Nursing Assistants
CredentialsVaries by industry, often requires basic background checksRequires CNA certification, training, and passing a state exam
Work EnvironmentVarious industries, including construction, manufacturing, retailHealthcare settings like hospitals, nursing homes, clinics
Employer & Industry UsageUsed across multiple sectors to assist felons in employmentSpecific to healthcare, focusing on patient care roles

Programs That Help Felons Get offers broad support across industries, while Programs That Help Felons Become Certified Nursing Assistants focus specifically on training for healthcare roles. The latter requires specialized certification and prepares individuals for a healthcare work environment, making it ideal for those interested in healthcare careers.

What are popular job titles related to Programs That Help Felons Get jobs in Washington? For Programs That Help Felons Get jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Programs That Help Felons Get jobs in Washington look for? The top searched job categories for Programs That Help Felons Get jobs in Washington are:
Programs That Help Felons Get jobs near you
Help Desk Program Manager

Help Desk Program Manager

General Dynamics Information Technology

Washington, DC • On-site

$148K - $201K/yr

Full-time

Posted 16 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

70th of 203 rated it services

Job description

REQ#: RQ217057Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Seize your opportunity to make a personal impact as a Program Manager supporting a 24/7/365 Help Desk program for a government customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. This position demands a proven leader who can manage complex IT help desk operations, drive continuous process improvements, and deliver superior customer experience.
At GDIT, people are our differentiator. As a Help Desk Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Program Manager joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

HOW A HELP DESK PROGRAM MANAGER WILL MAKE AN IMPACT

  • Direct overall contractor support and manage day-to-day operations, ensuring high-quality ITSM service delivery.
  • Ensure quality performance in alignment with ITIL standards and service delivery metrics.
  • Lead quality assurance efforts and develop strategies to proactively mitigate project issues and risks.
  • Interface continuously with key stakeholders, serving as the primary POC to the COR and senior government leadership to address strategy, operations, and planning.
  • Drive continual service improvements by incorporating government and customer feedback and utilizing trend analysis to enhance the customer experience and optimize resource planning.
  • Support knowledge and service catalog management, ensuring knowledge articles, templates, and scripted responses are up-to-date and aligned with contract and government requirements.
  • Manage the performance, cost, and schedule of the project, providing financial management oversight for the Task Order and maintaining budget guidelines and schedules.
  • Oversee staffing and resources across multiple geographically dispersed sites, ensuring appropriate coverage, timely onboarding and offboarding, and supervisory oversight.
  • Formulate and review deliverable items, delivering accurate and timely reports, SOPs, and performance documentation to leadership.
  • Administer training programs, ensuring new hires and experienced staff receive appropriate onboarding, refresher, and remedial training.
  • Provide technical and career coaching and mentoring to the team.
  • Utilize the JIRA ticketing system to capture operational data, track performance, and generate comprehensive reports.
  • Deliver administrative and functional support for personnel activities such as time keeping, performance reviews, counseling, and hiring.
  • Meet program milestones and deliverables by developing and maintaining comprehensive project plans and schedules.


WHAT YOULL NEED TO SUCCEED:

  • Education: Bachelor of Arts/Bachelor of Science; degree in IT related field is preferred
  • Experience: 10+ years of prior Help Desk experience with a minimum of 5 years experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks
  • Professional Skills: Highly self-motivated leader with exceptional communication skills, capable of driving results under minimal supervision and interacting professionally across all organizational levels.
  • Security Clearance Level: Active Top Secret with eligibility for SCI
  • Certifications:
    • Required: ITIL v3 or ITIL v4 Certification and Security+
    • Preferred: PMP, CISSP, CASP/Security X
  • Location: Downtown DC; 100% onsite
Work Requirements
Years of Experience

10 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

General Dynamics Information Technology logo

About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

View All General Dynamics Information Technology Jobs

Apply