ZipRecruiter

Log In

1

Hourly Tech Support Jobs in Seattle, WA (NOW HIRING)

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

American Capital Group

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

The Energy Authority Inc

IT Support Specialist

Bellevue, WA · On-site

$20.51 - $27.75/hr

SUMMARY The IT Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support ...

Electric Mirror LLC

IT Support Specialist

Everett, WA · On-site

$36 - $43.25/hr

Contribute to internal knowledge base and standard operating procedures Project & Cross-Functional Support * Assist with IT projects (ERP, infrastructure upgrades, cloud migration) * Work ...

next page

Showing results 1-20

All JobsHourly Tech Support JobsHourly Tech Support Jobs in Seattle, WA

Hourly Tech Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.1K

How much do hourly tech support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for hourly tech support in Seattle, WA is $49,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an hourly tech support professional?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What is hourly tech support?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

Can I work remotely in hourly tech support?

Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting, customer service, and remote diagnostics. Employers may require familiarity with remote communication tools and a reliable internet connection, and some positions may be location-specific or require on-site availability for certain tasks.

How much is hourly tech support per hour?

Hourly tech support jobs typically pay between $15 and $30 per hour, depending on experience, location, and the complexity of the support provided. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages. The role often requires troubleshooting skills and familiarity with common tools and systems.
What are the most commonly searched types of Tech Support jobs in Seattle, WA? The most popular types of Tech Support jobs in Seattle, WA are:
What are popular job titles related to Hourly Tech Support jobs in Seattle, WA? For Hourly Tech Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Seattle, WA look for? The top searched job categories for Hourly Tech Support jobs in Seattle, WA are:
Hourly Tech Support jobs near you
Infographic showing various Hourly Tech Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,482 per year, or $23.8 per hour.

IT Support Technician I

Adaptive Biotechnologies

Seattle, WA

$27.17 - $40.72/hr

Full-time

Posted 2 days ago

New

Job description

Position Overview

The IT Support Technician I provides front-line end-user support to Adaptive employees, including onsite and remote users.  In this role, you will serve as a key point of contact for end users, assisting with hardware, software, mobile devices, Microsoft 365, and other workplace technologies while following established support processes and procedures.

Working as part of the IT Support team, you will troubleshoot and resolve routine technical issues, document your work in the IT service management system, and escalate more complex issues when needed. You will also assist with workstation deployments, inventory management, user onboarding and offboarding activities, and ongoing improvements to support documentation and processes.

This role is ideal for someone who enjoys helping others, has a strong interest in technology, and is looking to build a foundation in IT support, troubleshooting, and enterprise technology operations.

Key Responsibilities and Essential Functions

  • Provide front-line technical support to employees by responding to incidents and service requests in a timely and professional manner.
  • Troubleshoot and resolve common hardware, software, mobile device, and peripheral issues, escalating more complex issues when appropriate.
  • Support Mac and Windows workstations, Microsoft 365, Teams phones, and other approved workplace technologies.
  • Manage assigned tickets through fulfillment or escalation while maintaining accurate documentation and user communication.
  • Assist with workstation deployments, equipment moves, onboarding and offboarding activities, and other end-user support tasks.
  • Follow documented processes to support user access management and maintain compliance with company policies and security requirements.
  • Maintain accurate inventory records for company hardware and related assets.
  • Contribute to support documentation and knowledge articles to improve the employee support experience.
  • Identify opportunities to improve support processes, documentation, and service delivery.
  • All other duties as assigned.

Position Requirements

Required:

  • High school diploma or equivalent required
  • 1+ year(s) of related experience
  • Strong customer service mindset with a willingness to help others.
  • Basic understanding of computer hardware, operating systems, and common business applications.
  • Some technical support experience, coursework, internship experience, hands-on lab experience, or equivalent practical exposure.
  • Ability to follow documented procedures and ask questions when clarification is needed.
  • Strong attention to detail and ability to manage assigned work in a timely manner.
  • Clear verbal and written communication skills, including the ability to explain basic technical information to non-technical users.
  • Ability to work well in a team environment and accept coaching and feedback.
  • Demonstrated willingness to learn new technologies, troubleshooting methods, and enterprise support processes.

Preferred:

  • CompTIA A+, Network+, or similar entry-level certification.
  • Experience supporting Mac and/or Windows devices.
  • Basic understanding of computer networking concepts.
  • Familiarity with Microsoft 365 for Windows and Mac platforms.
  • Exposure to Active Directory, Entra ID, or similar identity/access tools.
  • Previous experience using ServiceNow or another ITSM/ticketing system.
  • Experience providing customer service in a professional, retail, help desk, or technical environment.

Working Conditions

Climate-controlled office environment, with occasional work in biological laboratories.

On-Site position

Physical Requirements

Able to lift 15+ pounds

Sufficient dexterity to assemble/repair computer hardware, peripherals, and associated furniture.

Compensation

Hourly Rate: $27.17 - $40.72

Possible "other compensation" elements to include:

  • equity grant
  • bonus eligible

Apply