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Hourly Tech Support Jobs in Seattle, WA (NOW HIRING)

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

C. 1324b(a)(3). Role: IT Support Technician Location: San Jose, CA or Bellevue, WA Role Description The IT Support Technician at Rivet is the operational backbone of our internal technology ...

AIT

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations ... Hourly rate is $31.25hr - 38.46hr Duties and Responsibilities: * Provide Tier 1 and Tier 2 ...

ait

IT Support Specialist

Bothell, WA

$31.25/hr

The IT Support Specialist provides onsite technical support for end users, workstations ... Hourly rate is $31.25hr - 38.46hr Duties and Responsibilities: * Provide Tier 1 and Tier 2 ...

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

American Capital Group

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

The Energy Authority Inc

IT Support Specialist

Bellevue, WA · On-site

$20.51 - $27.75/hr

SUMMARY The IT Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support ...

Electric Mirror LLC

IT Support Specialist

Everett, WA · On-site

$36 - $43.25/hr

Contribute to internal knowledge base and standard operating procedures Project & Cross-Functional Support * Assist with IT projects (ERP, infrastructure upgrades, cloud migration) * Work ...

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All JobsHourly Tech Support JobsHourly Tech Support Jobs in Seattle, WA

Hourly Tech Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.1K

How much do hourly tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hourly tech support in Seattle, WA is $49,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an hourly tech support professional?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What is hourly tech support?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

Can I work remotely in hourly tech support?

Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting, customer service, and remote diagnostics. Employers may require familiarity with remote communication tools and a reliable internet connection, and some positions may be location-specific or require on-site availability for certain tasks.

How much is hourly tech support per hour?

Hourly tech support jobs typically pay between $15 and $30 per hour, depending on experience, location, and the complexity of the support provided. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages. The role often requires troubleshooting skills and familiarity with common tools and systems.
What are the most commonly searched types of Tech Support jobs in Seattle, WA? The most popular types of Tech Support jobs in Seattle, WA are:
What are popular job titles related to Hourly Tech Support jobs in Seattle, WA? For Hourly Tech Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Seattle, WA look for? The top searched job categories for Hourly Tech Support jobs in Seattle, WA are:
Hourly Tech Support jobs near you
Infographic showing various Hourly Tech Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,482 per year, or $23.8 per hour.

IT Support Technician

Rivet Industries

Bellevue, WA • On-site

$65K - $85K/yr

Full-time

PTO

Re-posted 3 days ago

Job description

About Rivet
Rivet is an American company building integrated task systems - fusing hardened hardware with software, sensors, AI, and networking - for industrial workforces and defense personnel. We create capabilities that multiply the effectiveness of every individual and withstand the world's toughest environments.
We serve the people who build, operate, maintain, and defend our way of life. From technicians and engineers to first responders and service members, they embody the hard work, ingenuity, and meritocratic values that drive Western prosperity. Yet too often they are forced to rely on outdated tools that fail under modern pressures. Rivet exists to reset that priority.
At Rivet, you'll join a mission-driven team that fuses disciplines to deliver decisive outcomes where they matter most. Whether shaping our technology, strengthening our partnerships, or building our culture, every role here contributes to equipping the front lines with the modern systems they deserve.
Work Authorization Requirement: Due to the nature of our business and compliance with federal regulations, all candidates must be a "U.S. Person". Upon hire, you will be required to provide documentation verifying your status as a U.S. Citizen, a lawful permanent resident, or a protected individual under 8 U.S.C. 1324b(a)(3).
Role: IT Support Technician
Location: San Jose, CA or Bellevue, WA
Role Description
The IT Support Technician at Rivet is the operational backbone of our internal technology environment. You are the first line of response when systems go down, machines need to be fielded, or connectivity fails - and at Rivet, those moments cannot wait. This role sits at the intersection of urgency and precision: keeping our team operational so engineers, program managers, and mission-facing personnel can stay focused on what matters. You will own the daily IT support tempo for the organization - resolving user issues quickly, standing up new workstations, and maintaining the network reliability our teams depend on. Success here means zero tolerance for unnecessary downtime, a bias toward action, and the technical competence to solve problems the right way the first time.
Responsibilities
  • Work with the INFOSEC team to manage internal IT support requests - triaging, resolving, and escalating issues with speed and precision
  • Image, configure, and deploy workstations and laptops for new and existing team members
  • Troubleshoot internet and network connectivity issues including LAN/WAN, Wi-Fi, VPN, and DNS
  • Manage user accounts, access provisioning, and password administration via Active Directory / Azure AD
  • Configure and support internal endpoint tools
  • Maintain accurate records and contribute to internal documentation and runbooks
  • Track and manage IT asset inventory through the full hardware lifecycle
  • Enforce IT security policies and best practices across the organization
  • Identify recurring failure points and surface systemic fixes - not just one-off patches

Role Requirements
  • 1+ years in a help desk, desktop support, or IT support role
  • Hands-on experience with Windows 10/11 and macOS.
  • Working knowledge of TCP/IP networking, DNS, DHCP, and Wi-Fi troubleshooting
  • Experience with Microsoft 365 administration, and remote support tools
  • CompTIA A+ or Network+ certification preferred, or actively pursuing
  • High sense of ownership - you follow through, document clearly, and don't leave problems half-solved
  • This position requires U.S. citizenship due to contract obligations; ability to obtain security clearance

EOE
Compensation may vary within the posted range based on relevant experience, skills, education, and other job-related factors. In addition to base salary, this role may be eligible for equity and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.
Rivet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Certain roles may require U.S. Person status, security clearance eligibility, or other requirements imposed by law or government contract.

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