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Hourly Tech Support Jobs in Seattle, WA (NOW HIRING)

AIT

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations ... Hourly rate is $31.25hr - 38.46hr Duties and Responsibilities: * Provide Tier 1 and Tier 2 ...

ait

IT Support Specialist

Bothell, WA

$31.25/hr

The IT Support Specialist provides onsite technical support for end users, workstations ... Hourly rate is $31.25hr - 38.46hr Duties and Responsibilities: * Provide Tier 1 and Tier 2 ...

PMC

IT Support Service

Everett, WA · On-site

$23.75 - $32.50/hr

Client is looking for onsite IT support resources to help supplement Technology Services staff during several projects. Work will primarily include deployment of Dell Wyse all-in-one thin clients ...

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

The IT Support Technician provides front-line technical support to employees, ensuring that internal technology assets are secure and maintained to a high standard while delivering exemplary service.

Filson

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

The IT Support Technician will provide front-line technical support to employees, ensuring that internal technology assets are running optimally and securely while delivering exemplary service to ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Position Purpose The IT Support Technician is the front-line technical support representative to our employees. The Technician works to ensure that First Fed's internal technology assets (desktop ...

The Energy Authority Inc

IT Support Specialist

Bellevue, WA · On-site

$20.51 - $27.75/hr

SUMMARY The IT Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support ...

Electric Mirror LLC

IT Support Specialist

Everett, WA · On-site

$36 - $43.25/hr

Contribute to internal knowledge base and standard operating procedures Project & Cross-Functional Support * Assist with IT projects (ERP, infrastructure upgrades, cloud migration) * Work ...

McLane Company

Field IT Support Technician

Seattle, WA · On-site

$29 - $31/hr

Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and ... This position is an hourly role that pays between $29-$31 * Benefits begin on Day 60: medical ...

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All JobsHourly Tech Support JobsHourly Tech Support Jobs in Seattle, WA

Hourly Tech Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.1K

How much do hourly tech support jobs pay per year?

As of Aug 1, 2026, the average yearly pay for hourly tech support in Seattle, WA is $49,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Tech Support professional, and why are they important?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by Hourly Tech Support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What are hourly tech support jobs?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

What are the most commonly searched types of Tech Support jobs in Seattle, WA? The most popular types of Tech Support jobs in Seattle, WA are:
What are popular job titles related to Hourly Tech Support jobs in Seattle, WA? For Hourly Tech Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Seattle, WA look for? The top searched job categories for Hourly Tech Support jobs in Seattle, WA are:
Hourly Tech Support jobs near you
Infographic showing various Hourly Tech Support job openings in Seattle, WA as of July 2026, with employment types broken down into 1% As Needed, 50% Full Time, 45% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,482 per year, or $23.8 per hour.

IT Support Specialist

AIT

Bothell, WA • On-site

$65K - $80K/yr

Full-time

Re-posted 17 days ago

Job description

AIT is the world's largest provider of automation, factory integration and tooling solutions dedicated to the global aerospace, defense, and space launch vehicle industries.
AIT offers a competitive compensation package (including free medical options for employees and their family), casual work environment and excellent growth opportunities.
Summary:
The IT Support Specialist provides onsite technical support for end users, workstations, manufacturing systems, and local IT infrastructure within a fast-paced manufacturing environment. This role is responsible for day-to-day technical support, hardware and software deployment, user administration, troubleshooting, and coordination with Corporate IT on enterprise initiatives and operational support activities.
The ideal candidate is a hands-on, service-oriented technical professional with strong troubleshooting skills, experience supporting Windows environments, and the ability to work independently while supporting both office and engineering users.
This is an hourly position. Hourly rate is $31.25hr - 38.46hr
Duties and Responsibilities:
  • Provide Tier 1 and Tier 2 technical support for Windows workstations, Microsoft environments, manufacturing systems, and end users.
  • Support engineering and manufacturing applications including CATIA, ENOVIA, Verisurf, Mastercam, and related software.
  • Troubleshoot, configure, deploy, and maintain desktops, laptops, printers, peripherals, and user devices.
  • Support user account administration including Active Directory account management, password resets, permissions, and file share access.
  • Assist with desktop imaging, hardware deployments, software installation, upgrades, patching, and lifecycle replacement activities.
  • Troubleshoot basic networking and connectivity issues involving switches, routers, wireless, and local infrastructure.
  • Monitor and maintain the performance, integrity, and security of local IT systems and user environments.
  • Coordinate with vendors and Corporate IT teams to resolve escalated technical issues and support enterprise initiatives.
  • Document support activities, troubleshooting steps, and ticket resolutions accurately and timely.
  • Ensure compliance with company IT policies, cybersecurity standards, and operational procedures.
  • Participate in enterprise IT projects and technology implementations as assigned.
  • Perform other duties as assigned.

Education and Work Experience:
  • High school diploma or GED required; technical school certification or associate degree in a related field preferred.
  • DoD 8570 Level I certification required (Sec+/Network+)
  • Minimum 2 years of experience supporting Windows desktop environments and end users.
  • Experience troubleshooting Windows 10/11, Microsoft Office, desktop hardware, and peripheral devices.
  • Experience with Active Directory, desktop imaging, hardware deployment, and remote support tools.
  • Basic understanding of networking concepts including switches, routers, wireless connectivity, and TCP/IP troubleshooting.
  • Experience supporting manufacturing or engineering environments preferred.
  • Familiarity with CAD/CAM or manufacturing applications preferred.
  • Strong troubleshooting, customer service, and problem-solving skills required.

Work Authorization/Security Clearance Requirements:
  • This position requires a government security clearance. Must be able to obtain a clearance if do not already have it.

Knowledge, Skills, and Abilities:
List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.
  • Strong troubleshooting and analytical problem-solving skills.
  • Ability to work independently and manage competing priorities in a fast-paced environment.
  • Strong customer service and communication skills with technical and non-technical users.
  • Ability to follow established IT standards, procedures, and cybersecurity requirements.
  • Service-oriented, dependable, and collaborative team mindset.
  • High level of initiative, accountability, and attention to detail.

Work Conditions:
Environment Type:
  • Indoors. Production and Office Environment. Temperature Controlled.

Exposure Types:
  • Small and/or enclosed spaces

Work Hours:
  • On-call for emergent conditions.
  • Standard work schedule, overtime may be necessary for meeting deadlines, required travel, and emergent conditions

Travel Requirements:
  • This position may involve travel up to 15% of the time.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Medium work that includes moving objects up to 50 pounds.
  • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods working on feet, using tools, and performing repetitive actions that entail frequent bending and stooping.
  • Repeating motions that may include the wrists, hands and/or fingers.

AIT is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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