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Internship Tech Support Jobs in Seattle, WA (NOW HIRING)

HireNow Staffing

IT Intern (R2862)

Seattle, WA

$21 - $25/hr

This internship is ideal for students pursuing careers in Information Technology, Computer Science, or related technical fields who are eager to gain practical, hands-on experience supporting ...

Fenwick & West LLP

IT Intern

Seattle, WA · Hybrid

$25/hr

Interns may support work related to: * Service Desk & AV Support (New York, NY): exposure to daily service desk operations, troubleshooting, conference room technology, AV support * Solutions ...

Year Up United

IT JOB Training Program

Seattle, WA

$525/wk

... internships and job placement support through our industry-leading talent placement firm YUPRO ... Business Operations * IT Support * Project Management * Data Analysis Get the skills and ...

Tencent

IT Operations Intern

Bellevue, WA

$28.27 - $60/hr

Preferred Qualifications Previous internship or project experience in IT Operations, IT Support, PMO, Service Management, Data Analysis, or Business Operations. Familiarity with tools such as Jira ...

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All JobsTech Support JobsInternship Tech Support JobsInternship Tech Support Jobs in Seattle, WA

Internship Tech Support information

See Seattle, WA salary details

$9

$19

$25

How much do internship tech support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for internship tech support in Seattle, WA is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.06 per hour, depending on experience, location, and employer.

What is an internship tech support?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.

What does an internship tech support do?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What are the key skills and qualifications needed to thrive as an internship tech support?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Tech Support jobs in Seattle, WA?

The most popular types of Tech Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Internship Tech Support jobs?

Cities near Seattle, WA with the most Internship Tech Support job openings:

Internship Tech Support jobs near you

IT Support Technician I

Seattle, WA

Adaptive Biotechnologies
Biotechnology Research and Development • 501 - 1,000 employees
Learn more about Adaptive Biotechnologiesexternal

$27.17 - $40.72/hr

Full-time

Posted 26 days ago

Job description

Position Overview

The IT Support Technician I provides front-line end-user support to Adaptive employees, including onsite and remote users.  In this role, you will serve as a key point of contact for end users, assisting with hardware, software, mobile devices, Microsoft 365, and other workplace technologies while following established support processes and procedures.

Working as part of the IT Support team, you will troubleshoot and resolve routine technical issues, document your work in the IT service management system, and escalate more complex issues when needed. You will also assist with workstation deployments, inventory management, user onboarding and offboarding activities, and ongoing improvements to support documentation and processes.

This role is ideal for someone who enjoys helping others, has a strong interest in technology, and is looking to build a foundation in IT support, troubleshooting, and enterprise technology operations.

Key Responsibilities and Essential Functions

  • Provide front-line technical support to employees by responding to incidents and service requests in a timely and professional manner.
  • Troubleshoot and resolve common hardware, software, mobile device, and peripheral issues, escalating more complex issues when appropriate.
  • Support Mac and Windows workstations, Microsoft 365, Teams phones, and other approved workplace technologies.
  • Manage assigned tickets through fulfillment or escalation while maintaining accurate documentation and user communication.
  • Assist with workstation deployments, equipment moves, onboarding and offboarding activities, and other end-user support tasks.
  • Follow documented processes to support user access management and maintain compliance with company policies and security requirements.
  • Maintain accurate inventory records for company hardware and related assets.
  • Contribute to support documentation and knowledge articles to improve the employee support experience.
  • Identify opportunities to improve support processes, documentation, and service delivery.
  • All other duties as assigned.

Position Requirements

Required:

  • High school diploma or equivalent required
  • 1+ year(s) of related experience
  • Strong customer service mindset with a willingness to help others.
  • Basic understanding of computer hardware, operating systems, and common business applications.
  • Some technical support experience, coursework, internship experience, hands-on lab experience, or equivalent practical exposure.
  • Ability to follow documented procedures and ask questions when clarification is needed.
  • Strong attention to detail and ability to manage assigned work in a timely manner.
  • Clear verbal and written communication skills, including the ability to explain basic technical information to non-technical users.
  • Ability to work well in a team environment and accept coaching and feedback.
  • Demonstrated willingness to learn new technologies, troubleshooting methods, and enterprise support processes.

Preferred:

  • CompTIA A+, Network+, or similar entry-level certification.
  • Experience supporting Mac and/or Windows devices.
  • Basic understanding of computer networking concepts.
  • Familiarity with Microsoft 365 for Windows and Mac platforms.
  • Exposure to Active Directory, Entra ID, or similar identity/access tools.
  • Previous experience using ServiceNow or another ITSM/ticketing system.
  • Experience providing customer service in a professional, retail, help desk, or technical environment.

Working Conditions

Climate-controlled office environment, with occasional work in biological laboratories.

On-Site position

Physical Requirements

Able to lift 15+ pounds

Sufficient dexterity to assemble/repair computer hardware, peripherals, and associated furniture.

Compensation

Hourly Rate: $27.17 - $40.72

Possible "other compensation" elements to include:

  • equity grant
  • bonus eligible

Apply