ZipRecruiter

Log In

2

Remote Tech Support Jobs in Seattle, WA (NOW HIRING)

Visionary Technology Consultants

Be Seen First

Workforce Support Technician - Hybrid

Bellevue, WA · Remote

$28 - $32/hr

Key Responsibilities · Provide on-site technical support for employees in WBD offices through the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · Manage ...

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Comfort learning new systems and technologies quickly * Bachelor or Associate's degree preferred ... A remote work environment that is compliant with cybersecurity and other company workplace policies

AMN Healthcare, Inc.

ED Remote Radiology

Tacoma, WA · Remote

$450K - $650K/yr

Cutting-Edge Technology : Advanced imaging tools for precise, high-quality diagnostics ... Current Remote Openings * Schedule : 1 week on / 2 weeks off or 1 week on/1 week off.

AMN Healthcare

Tele-Radiology

Tacoma, WA · Remote

$450K - $800K/yr

Fully remote with PACS workstation and IT support * 24/7 physician administrative support * Licensing and credentialing fully managed and paid by employer We also have 100% Remote Needs for the ...

AMN Healthcare, Inc.

ED Remote Radiology

Tacoma, WA · Remote

$450K - $650K/yr

Cutting-Edge Technology : Advanced imaging tools for precise, high-quality diagnostics ... Current Remote Openings * Schedule : 1 week on / 2 weeks off or 1 week on/1 week off.

next page

Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Seattle, WA

Remote Tech Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.2K

How much do remote tech support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote tech support in Seattle, WA is $49,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Seattle, WA? The most popular types of Tech Support jobs in Seattle, WA are:
What are popular job titles related to Remote Tech Support jobs in Seattle, WA? For Remote Tech Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Seattle, WA look for? The top searched job categories for Remote Tech Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Tech Support jobs? Cities near Seattle, WA with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Workforce Support Technician - Hybrid

Workforce Support Technician - Hybrid

Visionary Technology Consultants

Bellevue, WA • Remote

$28 - $32/hr

Full-time

Posted 12 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Hybrid: There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote)

Position Overview

The Workforce Support Technician operates within WBD offices and provides both remote and in-person IT assistance across the organization. This role is essential in delivering front-line support for hardware and software issues, with a strong emphasis on excellent customer service.

Key Responsibilities

· Provide on-site technical support for employees in WBD offices through the Tech Bar.

· Deliver remote and virtual support using Bomgar/Zoom or other remote tools.

· Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates.

· Utilize IT tools—including Okta admin, Active Directory, Intune, ServiceNow, and Zoom—to resolve issues at the first level.

· Accurately and promptly update incidents and requests in the ServiceNow ticket management system.

· Communicating with Tier 2 and Tier 3 support teams for incident follow-ups and escalations.

· Provide escalation support from Level 1 support using ServiceNow.

· Set up and break down IT equipment on desks as needed.

· Provide support for Windows, OSX, iOS, and Android operating systems.

· Support Apple and Dell devices.

· Review Techline and Knowledge Article updates regularly to stay informed about IT changes.

· Assist with printing and multifunction printer (MFP) setups within the WBD environment.

· Participate in global projects to deliver new services, as required.

· Perform other ad hoc responsibilities as requested by the Manager.

Qualifications & Experience

· High school diploma or equivalent required; Bachelor’s degree preferred.

· Minimum of 4 years’ experience in technical support, providing both hardware and software assistance.

· Experience managing outages and technical incidents.

· Ability to work 100% onsite, with occasional remote work as business needs dictate.

· Willingness to travel for business purposes, as required.

· Availability for occasional night and weekend work, as needed.

Additional Information

This position offers the opportunity to work in a dynamic environment supporting a diverse workforce and participating in global IT initiatives. Candidates should demonstrate excellent communication skills, technical proficiency across multiple platforms, and a proactive approach to troubleshooting and customer service.

Company Description

Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.