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Remote Chat Operator Jobs in Seattle, WA (NOW HIRING)

Remote Job Summary The future is bright for the Porch Group, and we'd love for you to be a part of ... Strong digital communication skills (email, chat, text, etc) * Must be able to demonstrate the ...

New

Recruiter - PST Hours

Seattle, WA · Remote

$90K - $120K/yr

... chat. This role is remote in the US. What You'll Do: * Outbound sourcing - Proactively identify ... Comfortable operating in fast-paced, ambiguous startup environments * Agency recruiting experience ...

Data/AI Solutions Architect

Seattle, WA · Remote

$180K - $210K/yr

LOCATION & WORK ARRANGEMENTS The role is remote, but you will be expected to travel occasionally to ... Liaise with senior leadership (CEO, CTO, CPO, COO, CSO) at Infinite Lambda to formulate a clear ...

Senior Product Manager

Seattle, WA · Remote

$129K - $150K/yr

With Hyperproof, companies can save time and money while also operating their programs at a much ... We are a fully remote company! Rather than restrict ourselves to only finding talent in one city ...

Remote Chat Operator information

See Seattle, WA salary details

$13

$23

$33

How much do remote chat operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote chat operator in Seattle, WA is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.01 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What are the most commonly searched types of Chat Operator jobs in Seattle, WA? The most popular types of Chat Operator jobs in Seattle, WA are:
What are popular job titles related to Remote Chat Operator jobs in Seattle, WA? For Remote Chat Operator jobs in Seattle, WA, the most frequently searched job titles are:
What cities near Seattle, WA are hiring for Remote Chat Operator jobs? Cities near Seattle, WA with the most Remote Chat Operator job openings:
Infographic showing various Remote Chat Operator job openings in Seattle, WA as of July 2026, with employment types broken down into 58% Full Time, 11% Part Time, 1% Temporary, and 30% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $48,146 per year, or $23.1 per hour.
Site Reliability Engineer, Core Streaming (Remote - United States)

Site Reliability Engineer, Core Streaming (Remote - United States)

Yelp, Inc

Seattle, WA • Remote

$141K - $216K/yr

Full-time

Re-posted 6 days ago


Yelp rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

114th of 209 rated software companies


Job description

Summary

Yelp engineering culture is driven by our values: we're a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we're all about helping our users, growing as engineers, and having fun in a collaborative environment.

Do you want to help build and operate scalable, resilient systems that power Yelp's critical business functions? Our Site Reliability Engineers ensure our services remain fast, reliable, and available as we grow. In this role, you'll own the infrastructure and operational health of Yelp's real-time streaming platform, with Kafka and Flink at its core.

You'll work at the intersection of infrastructure engineering and distributed systems, bringing SRE best practices to an exciting and impactful area of our stack. At Yelp, our systems handle over 300 million business reviews, 100,000 photo uploads, and countless real-time events every day that all move through the dynamic streaming infrastructure you'll help support and grow.

As a member of our team, you'll play a key role in maintaining impressive data freshness at scale while having real opportunities for meaningful ownership and innovation. Specifically, you'll drive automation and self-service so that deploying, upgrading, and scaling streaming infrastructure is as effortless as a git commit and is a code review away.

You'll drive best practices in automation and self-service, knowing that deploying or upgrading data streaming infrastructure should be as effortless as a git commit and code review away.

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes.

What you'll do:
  • Own the reliability, scalability, and operational health of Kafka clusters across multi-cloud and hybrid environments

  • Build and maintain automation for cluster operations, upgrades, capacity scaling, and incident recovery

  • Partner with engineering teams to enable new streaming use cases, advise on best practices, and ensure data pipeline reliability

  • Troubleshoot complex issues affecting data flow, performance, or stability, and lead root cause analyses

  • Execute Kafka version upgrades and platform migrations with minimal disruption to critical services

  • Participate in on-call rotations. Our geographically distributed SRE teams use a "follow-the-sun" model, so no one needs to be on-call 24 hours a day!

What it takes to succeed:
  • Solid SRE or infrastructure engineering foundation: experience with infrastructure-as-code (Terraform), configuration management (Puppet, Ansible, or equivalent), cloud platforms (AWS preferred), and Linux operations

  • Production level experience with Kafka or similar technologies at scale  including cluster upgrades, migrations, and capacity planning

  • Programming proficiency in Python, Java, or similar for tooling and automation

  • Strong debugging and systems-thinking skills, comfortable tracing data flow issues end-to-end across distributed systems

Nice to Have

  • Experience with Apache Flink or other stream processing frameworks
  • Familiarity with Kafka Client APIs (Producer, Consumer, Streams)
  • Experience building internal self-service tooling or developer platforms
  • Experience with incident response and management
What you'll get:
  • There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data and years of experience. Based on the anticipated level of experience that we are seeking, we expect the compensation range for this role to be between $141,000 and $216,000  The actual compensation offered may be influenced by a variety of factors, including the candidate's experience and skill set.

    There may be flexibility with the range included in this posting should a candidate be leveled higher or lower than the posted range.

  • This opportunity has the option to be fully remote in all locations across the US.
  • You can find more information about Yelp's five star benefits here!
ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity." We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.  We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. #LI-Remote 

Recruiting and Applicant Privacy Notice

Employment Type: FULL_TIME

What Yelp employees say

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Hours and flexibility

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