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Remote Chat Operator Jobs in Seattle, WA (NOW HIRING)

Breeze

Recruiter - PST Hours

Seattle, WA · Remote

$90K - $120K/yr

... chat. This role is remote in the US. What You'll Do: * Outbound sourcing - Proactively identify ... Comfortable operating in fast-paced, ambiguous startup environments * Agency recruiting experience ...

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Seattle, WA

Remote Chat Operator information

See Seattle, WA salary details

$13

$23

$33

How much do remote chat operator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote chat operator in Seattle, WA is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.01 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What are the most commonly searched types of Chat Operator jobs in Seattle, WA? The most popular types of Chat Operator jobs in Seattle, WA are:
What are popular job titles related to Remote Chat Operator jobs in Seattle, WA? For Remote Chat Operator jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Seattle, WA look for? The top searched job categories for Remote Chat Operator jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Chat Operator jobs? Cities near Seattle, WA with the most Remote Chat Operator job openings:
Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Seattle, WA as of July 2026, with employment types broken down into 56% Full Time, 10% Part Time, 1% Temporary, and 33% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $48,146 per year, or $23.1 per hour.

Senior Software Engineer, AI Platform (US - Remote or Calgary)

Syndio

Seattle, WA • Remote

$225K/yr

Full-time

Posted 2 days ago

New

Job description

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?

Syndio is the leading pay governance and compensation intelligence platform. We help organizations make better pay decisions at every stage of the compensation lifecycle, from leveling and offers to promotions and merit. Our platform gives HR, compensation, and finance leaders the data and decision support they need to govern pay fairly, compliantly, and with confidence. We partner with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance and analyzing pay for over 10 million employees across the world.

Join us in our mission to help companies make smarter pay decisions they can trust!

About the Role:

Syndi is Syndio's AI platform — one shared agent experience (in-product chat, Slack, Teams) serving our product lines, built on syndi-api: an agent runtime owning orchestration, tool calling, memory, RAG, evals, and observability, live in production today. The platform is young (v1 shipped this quarter), moving fast, and designed around a clear operating model: product teams contribute domain content through APIs, evals, and knowledge — the platform owns the experience.

We're hiring a staff-level engineer to take ownership of major runtime surfaces and grow into a technical owner of the platform. This is a high-autonomy role on a small team (3–4 engineers): you'll design, ship, and operate systems end-to-end, and you'll work directly with product-team owners through the platform's contribution seams.

What You'll Work On
  • Core runtime surfaces of syndi-api: the agent loop, tool execution and registry, memory, context management (Python, Postgres, Claude on Vertex, GCP).
  • The eval system — offline gates and online detector/judge evals written onto production traces — and its growth as product teams adopt it.
  • Production operation: observability (Datadog LLM Obs), incident response, the reliability of an agent surface real customers use.
  • The platform's contribution seams: reviewing product teams' tool wrappers and evals, evolving the GET /tools registry and drift-detection contract.
  • Clarifying, designing, and implementing compliance and legal requirements for Syndi.
What We're Looking For
  • 5+ years building production backend systems; deep comfort with Python, relational stores, and cloud infra (we're on GCP/Kubernetes).
  • You've built LLM-powered systems in production — an agent loop, tool-calling integration, RAG, or eval infrastructure — and have opinions from the scar tissue.
  • You design for operability: legal compliance, tracing, evals, and kill switches are part of the feature, not afterthoughts.
  • You can own a technical domain with light supervision: propose direction in writing with clear API specs, take review, ship, and carry the pager for what you shipped.
  • Strong written communication — our operating model runs on design docs and PR review across team boundaries.
  • Nice to have: experience being the platform side of a platform/product relationship; SSE/streaming systems; compliance-adjacent engineering (data minimization, auditability); prior Staff scope.
Why you'll love it here:
  • ???? Competitive Compensation. For this role our salary is targeted at $205-225k USD or $180-200k CAD per year. Final offer amounts are determined by factors such as experience and expertise.
  • ???? Syndio Equity. So you can share in Syndio's success
  • ???? Flexible Vacation Policy. We encourage our team to recharge when they need to (up to 20 days PTO in Canada) plus paid sick & safe time, compassion leave, and voting leave.
  • ???? Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
  • ???? Life Insurance & Disability. Syndio covers the full premium.
  • ????Remote-first in US + Alberta; in Calgary, non-mandatory office available #LI-Remote
Role Progession
  • First 30 days: Focus on onboarding, mastering our core agent runtime surfaces, and shipping a small-scale contribution to understand the platform's contribution seams.
  • First 60 days: Independently manage core runtime surfaces, troubleshoot complex issues, and start co-owning a consumer team's integration from API design to eval sign-off.
  • First 90 days: Concretely ship a major runtime capability end-to-end (e.g., multimodal input or a new channel surface), take on-call for the platform, and co-own a consumer team's integration from API design to eval sign-off.
The interview overview

Below you'll find an outline of the interview plan for our Senior Software Engineer (AI Platform) position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

  1. Recruiter Screen (25 min)
  2. Hiring Manager Interview (30 min)
  3. Technical Evaluation - Design Skills (60 min)
  4. Crossfunctional Team Interviews (2 x 30 min)

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.