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Remote Apple Support Jobs in Seattle, WA (NOW HIRING)

Zones

Senior Designer

Auburn, WA · Remote

$90K/yr

The position is remote but candidates must be in the general Seattle or Chicago area. What you will ... supporting our own team. Our team members enjoy a variety of comprehensive benefits, including ...

New

Zones

Practice Director, AI

Seattle, WA · Remote

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... In this role, you will partner closely with the Presales Leadership Team to support the growth ...

New

Zones LLC.

Practice Director, AI

Seattle, WA · Remote

$200K - $270K/yr

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... In this role, you will partner closely with the Presales Leadership Team to support the growth ...

Circle

Senior Finance Systems Analyst

Seattle, WA · Remote

$112K - $147K/yr

Supporting finance teams in providing responses and data from systems for internal and SOX audits ... Experience/familiarity with Slack, Apple MacOS and GSuite. * Bachelor's Degree in Accounting or ...

Zones

Technical Solutions Architect, AI

Seattle, WA · Remote

$75.50 - $91/hr

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... Experience supporting go-to-market plans, service offerings, partner strategies, and sales ...

Zones LLC.

Technical Solutions Architect, AI

Seattle, WA · Remote

$150K - $200K/yr

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... Experience supporting go-to-market plans, service offerings, partner strategies, and sales ...

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All JobsApple Support JobsRemote Apple Support JobsRemote Apple Support Jobs in Seattle, WA

Remote Apple Support information

See Seattle, WA salary details

$13

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$29

How much do remote apple support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote apple support in Seattle, WA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote Apple Support?

To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.

What is a Remote Apple Support?

A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.

What does a remote Apple Support do?

A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.

What are the most commonly searched types of Apple Support jobs in Seattle, WA? The most popular types of Apple Support jobs in Seattle, WA are:
What are popular job titles related to Remote Apple Support jobs in Seattle, WA? For Remote Apple Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Apple Support jobs in Seattle, WA look for? The top searched job categories for Remote Apple Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Apple Support jobs? Cities near Seattle, WA with the most Remote Apple Support job openings:
Remote Apple Support jobs near you
Infographic showing various Remote Apple Support job openings in Seattle, WA as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,009 per year, or $21.2 per hour.

Workforce Support Technician - Hybrid

Visionary Technology Consultants

Bellevue, WA • Remote

$28 - $32/hr

Full-time

Re-posted 12 days ago

Job description

Hybrid: There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote)

Position Overview

The Workforce Support Technician operates within WBD offices and provides both remote and in-person IT assistance across the organization. This role is essential in delivering front-line support for hardware and software issues, with a strong emphasis on excellent customer service.

Key Responsibilities

· Provide on-site technical support for employees in WBD offices through the Tech Bar.

· Deliver remote and virtual support using Bomgar/Zoom or other remote tools.

· Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates.

· Utilize IT tools—including Okta admin, Active Directory, Intune, ServiceNow, and Zoom—to resolve issues at the first level.

· Accurately and promptly update incidents and requests in the ServiceNow ticket management system.

· Communicating with Tier 2 and Tier 3 support teams for incident follow-ups and escalations.

· Provide escalation support from Level 1 support using ServiceNow.

· Set up and break down IT equipment on desks as needed.

· Provide support for Windows, OSX, iOS, and Android operating systems.

· Support Apple and Dell devices.

· Review Techline and Knowledge Article updates regularly to stay informed about IT changes.

· Assist with printing and multifunction printer (MFP) setups within the WBD environment.

· Participate in global projects to deliver new services, as required.

· Perform other ad hoc responsibilities as requested by the Manager.

Qualifications & Experience

· High school diploma or equivalent required; Bachelor’s degree preferred.

· Minimum of 4 years’ experience in technical support, providing both hardware and software assistance.

· Experience managing outages and technical incidents.

· Ability to work 100% onsite, with occasional remote work as business needs dictate.

· Willingness to travel for business purposes, as required.

· Availability for occasional night and weekend work, as needed.

Additional Information

This position offers the opportunity to work in a dynamic environment supporting a diverse workforce and participating in global IT initiatives. Candidates should demonstrate excellent communication skills, technical proficiency across multiple platforms, and a proactive approach to troubleshooting and customer service.

Company Description

Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.