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Apple Support Jobs (NOW HIRING)

Tech Marketing

Apple Support Technician

Sacramento, CA · On-site

$23.50 - $32.25/hr

Apple Support Technician We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County ...

Detroit IT

Apple Support Specialist

Troy, MI · On-site

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients. Job Responsibilities: • Accept and respond to end-user support tickets ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients. Job Responsibilities: Accept and respond to end-user support tickets and ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

Astor & Sanders

Tier 2 Support Specialist

Reston, VA · On-site

Additional duties as assigned Requirements Skills & Experience * 2+ years of Windows Support experience * 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support ...

Astor & Sanders

Tier 2 Support Specialist

Reston, VA · On-site

Additional duties as assigned Requirements Skills & Experience * 2+ years of Windows Support experience * 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support ...

Astor & Sanders

Tier 2 Support Specialist

Reston, VA

Additional duties as assigned Requirements Skills & Experience * 2+ years of Windows Support experience * 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support ...

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How much do apple support jobs pay per hour?

As of May 28, 2026, the average hourly pay for apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Support Specialist, and why are they important?

To thrive as an Apple Support Specialist, you need strong troubleshooting abilities, product knowledge of Apple devices, and typically a high school diploma or higher. Familiarity with support platforms such as AppleCare, CRM systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help in delivering a positive customer experience. These skills ensure efficient resolution of technical issues and high customer satisfaction, which are vital for Apple's reputation and customer loyalty.

What are some common challenges faced by Apple Support specialists, and how can they be addressed?

Apple Support specialists often encounter challenges such as handling high call volumes, troubleshooting a wide range of technical issues, and managing customer expectations. Staying patient and empathetic while guiding users with varying technical backgrounds is essential. Continuous training, effective time management, and leveraging internal knowledge bases can help specialists overcome these obstacles and deliver excellent service. Collaboration with teammates and escalation support from senior staff also play a crucial role in resolving complex cases.

What is Apple Support?

Apple Support is a service provided by Apple Inc. to assist customers with troubleshooting, technical issues, and questions related to Apple products and services. This includes devices like iPhones, iPads, Macs, Apple Watches, and services such as iCloud and Apple Music. Support is available through various channels, including online chat, phone, in-store appointments at the Genius Bar, and the Apple Support app. Apple Support aims to help users resolve issues quickly and ensure they get the most out of their Apple products.

Can you get a job at Apple with no experience?

Apple Support roles often require customer service skills and familiarity with Apple products, but prior experience is not always mandatory. Entry-level positions may provide training, making it possible for candidates without previous experience to qualify if they demonstrate strong communication and problem-solving abilities.
More about Apple Support jobs
What cities are hiring for Apple Support jobs? Cities with the most Apple Support job openings:
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Apple Support jobs near you
Infographic showing various Apple Support job openings in the United States as of May 2026, with employment types broken down into 34% As Needed, 33% Full Time, and 33% Temporary. Highlights an 6% Physical, 15% Hybrid, and 79% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Apple Support Technician

Apple Support Technician

Tech Marketing

Sacramento, CA • On-site

$23.50 - $32.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Apple Support Technician

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices.

Qualifications

Mandatory Requirements

1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment.

2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams)

a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A).

b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A).

Additional Information

All your information will be kept confidential according to EEO guidelines.

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