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At Home Apple Support Jobs (NOW HIRING)

Comfort Keepers

At-Home Support Specialist

Cleona, PA · On-site

$10.75 - $13/hr

Join Comfort Keepers and provide compassionate support in the comfort of home. WHY JOIN US? * Part-Time & Full-Time * Flexible Schedules * Multiple Shifts & Cases * Training & Support * New ...

Astor-

Tier 2 Mac Support Specialist

Menlo Park, CA · On-site

$65K - $73K/yr

... Apple support) is preferred * Excellent problem-solving skills * Knowledge of Windows operating ... This salary range represents Astor's good-faith estimate of compensation for the position at the ...

Apple

Senior Game Artist, Apple Arcade

Cupertino, CA

$184K - $277K/yr

We are looking for a Sr. Game Artist whose style and sensibility are right at home in the world of ... Support technical art tasks, such as asset integration, lighting, or shader and performance work ...

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How much do at home apple support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for at home apple support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is an At Home Apple Support job?

At Home Apple Support jobs are remote positions where employees provide customer service and technical support for Apple products from their own homes. These roles typically involve assisting customers over the phone or online with troubleshooting, product information, and problem resolution. Employees receive training from Apple and are provided with the necessary equipment to perform their job effectively. This position is ideal for individuals who have good communication skills, are tech-savvy, and prefer the flexibility of working from home.

What skills and qualifications are needed to thrive as an At Home Apple Support advisor?

To thrive as an At Home Apple Support Advisor, you need strong technical troubleshooting abilities, product knowledge, and typically at least a high school diploma or equivalent. Familiarity with Apple devices, customer relationship management (CRM) software, and remote support tools is expected. Excellent communication, patience, and problem-solving skills help you effectively assist and reassure customers. These skills are crucial for delivering seamless, high-quality support experiences and maintaining Apple’s reputation for exceptional customer service.

What are the main challenges faced by At Home Apple Support advisors, and how can they be managed effectively?

At Home Apple Support advisors often encounter challenges such as troubleshooting complex technical issues remotely, managing a high volume of customer inquiries, and maintaining clear communication without face-to-face interaction. Effectively managing these challenges involves developing strong problem-solving skills, staying organized, and utilizing Apple's comprehensive training and support resources. Building rapport with customers and collaborating virtually with teammates through internal chat and support tools also helps create a supportive work environment.

What is the difference between At Home Apple Support vs Apple Certified Technician?

AspectAt Home Apple SupportApple Certified Technician
CredentialsCustomer support training, Apple support certificationsApple certification exams, technical certifications
Work EnvironmentRemote, customer service-focusedIn-store or authorized service centers, technical repair
Employer & Industry UsageApple support programs, customer service rolesAuthorized service providers, Apple retail stores
Search & Comparison IntentCustomer support, remote troubleshootingTechnical repair, hardware troubleshooting

At Home Apple Support primarily involves remote customer service and troubleshooting, while Apple Certified Technicians focus on hands-on hardware repairs and technical diagnostics. Both roles require Apple-specific certifications but differ in work environment and job focus.

Can I work for At Home Apple Support from home?

At Home Apple Support roles are typically remote positions that allow employees to work from home. These jobs often require a reliable internet connection, technical skills, and sometimes specific certifications or training related to Apple products and support tools.

Does At Home Apple Support let you work-from-home?

At Home Apple Support positions typically allow employees to work remotely, especially for customer service roles that involve troubleshooting and technical support. These jobs often require a reliable internet connection, a suitable home workspace, and familiarity with Apple products and support tools. However, some roles may require occasional on-site presence or specific equipment provided by the employer.
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At Home Apple Support jobs near you
Infographic showing various At Home Apple Support job openings in the United States as of September 2026, with employment types broken down into 18% Full Time, 76% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,121 per year, or $16.4 per hour.

Sr. Desktop Support Specialist (Apple Support)

Washington, DC • On-site

General Dynamics Information Technology
IT Services • 10K+ employees
Learn more about General Dynamics Information Technologyexternal

$33.15 - $44.85/hr

Full-time

Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Provide technical support to end-users on Apple iOS devices and macOS systems.

  • Troubleshoot and resolve hardware, software, and networking issues on Apple devices.

  • Support and administer mobile device management (MDM) solutions such as Jamf, AirWatch, and Intune.

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

89th of 226 rated it services

Job description

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REQ#: RQ227264Public Trust: BI Full 6C (T4) Requisition Type: Regular Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by delivering solutions that improve citizen services millions depends on.

Job Description

Sr. Desktop Support Specialist (Apple Support)

Responsibilities

  • Provide technical support to end-users on Apple iOS devices (iPhones, iPads) as well as macOS systems.
  • Deliver executive support services, including rapid troubleshooting, meeting setup, and high-priority technical assistance for senior leadership.
  • Troubleshoot and resolve hardware, software, and networking issues on Apple devices.
  • Assist with setup, configuration, and management of Apple and iOS devices.
  • Support and administer mobile device management (MDM) solutions such as Jamf, AirWatch, and Intune.
  • Perform regular maintenance, security updates, and system optimizations on Apple devices.
  • Educate end-users and executives on best practices for using iOS, macOS, and collaboration tools (Teams, Zoom, Office 365).
  • Maintain accurate inventory of Apple hardware, peripherals, and software licenses.
  • Collaborate with IT team members to implement IT projects and support new initiatives.
  • Document troubleshooting processes, system configurations, and resolutions.

Qualifications

  • Proven experience as a Desktop Support Technician or in a similar IT support role.
  • Strong expertise in Apple iOS and macOS environments (executive support experience strongly preferred).
  • Familiarity with troubleshooting techniques for Apple hardware, software, and peripherals.
  • Knowledge of mobile device management (MDM) tools (Jamf, AirWatch, Intune).
  • Ability to explain technical concepts to non-technical and executive users with clarity and professionalism.
  • Excellent problem-solving, multitasking, and organizational abilities.
  • Strong communication skills and a customer-first mindset.
  • Certifications such as Apple Certified iOS Technician (ACiT) or Apple Certified Support Professional (ACSP) are a plus.
  • US Citizenship Required On Site


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Apple Certified iOS Technician (ACiT) | Apple - Apple

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $33.15 - $44.85. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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