Apple Support Specialist
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
Apple Support Specialist
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
Apple Support Specialist
Troy, MI · On-site
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
Apple Support Specialist
Troy, MI · On-site
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...
IT Producer
Sunnyvale, CA · On-site
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing ... billions of secure transactions, and keeping the technology that defines modern life running ...
IT Producer
Sunnyvale, CA · On-site
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing ... billions of secure transactions, and keeping the technology that defines modern life running ...
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Experience designing web-based tools or software that supports professionals or organizations.
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Experience designing web-based tools or software that supports professionals or organizations.
Site Reliability Engineer, Apple Data Platform
Austin, TX · On-site
$56.50 - $75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
Site Reliability Engineer, Apple Data Platform
Austin, TX · On-site
$56.50 - $75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
IT Producer
$36.68 - $55.17/hr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing ... billions of secure transactions, and keeping the technology that defines modern life running ...
IT Producer
$36.68 - $55.17/hr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing ... billions of secure transactions, and keeping the technology that defines modern life running ...
Product Designer, Apple Business
$184K - $324K/yr
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Experience designing web-based tools or software that supports professionals or organizations.
Product Designer, Apple Business
$184K - $324K/yr
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Experience designing web-based tools or software that supports professionals or organizations.
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Demonstrate thought leadership and perspective among key stakeholders Hands-on support for ...
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Demonstrate thought leadership and perspective among key stakeholders Hands-on support for ...
Site Reliability Engineer, Apple Data Platform
$56.50 - $75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
Site Reliability Engineer, Apple Data Platform
$56.50 - $75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
IT Producer
Sunnyvale, CA · On-site
$36.68 - $55.17/hr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing ... billions of secure transactions, and keeping the technology that defines modern life running ...
IT Producer
Sunnyvale, CA · On-site
$36.68 - $55.17/hr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing ... billions of secure transactions, and keeping the technology that defines modern life running ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Software Engineer (HANA), AI & Data Platforms (AiDP)
Sunnyvale, CA · On-site
$134K - $161K/yr
It's not traditional IT - it's Apple's central nervous system. From supporting 2.5 billion active Apple devices to securing every transaction, download, and interaction, IS&T makes the impossible ...
Software Engineer (HANA), AI & Data Platforms (AiDP)
Sunnyvale, CA · On-site
$134K - $161K/yr
It's not traditional IT - it's Apple's central nervous system. From supporting 2.5 billion active Apple devices to securing every transaction, download, and interaction, IS&T makes the impossible ...
Engineering Project Manager- Customer Systems - Support Engineering Solutions
Sunnyvale, CA · On-site
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Engineering Project Manager- Customer Systems - Support Engineering Solutions
Sunnyvale, CA · On-site
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Program Manager (Strategic Programs), Worldwide Sales & Operations Support
Sunnyvale, CA · On-site
$58K - $65K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Program Manager (Strategic Programs), Worldwide Sales & Operations Support
Sunnyvale, CA · On-site
$58K - $65K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Demonstrate thought leadership and perspective among key stakeholders Hands-on support for ...
It's the diversity of those people and their ideas that inspires the innovation that runs through ... Demonstrate thought leadership and perspective among key stakeholders Hands-on support for ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Site Reliability Engineer, Apple Data Platform
Austin, TX · On-site
$56.50 - $75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
Site Reliability Engineer, Apple Data Platform
Austin, TX · On-site
$56.50 - $75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
$42 - $55.75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
$42 - $55.75/hr
Join Apple, and help us leave the world better than we found it. Apple Services Engineering (ASE) is responsible for designing and maintaining the systems, platforms, and infrastructure that support ...
It Apple Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do it apple support jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for it apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What is an IT Apple Support specialist?
IT Apple Support specialists are professionals who provide technical assistance and troubleshooting for Apple products such as Macs, iPhones, iPads, and related software. They help users resolve hardware and software issues, assist with setup and configuration, and offer guidance on using Apple devices effectively. These specialists may work in corporate IT departments, retail environments, or remotely, supporting both individual users and organizations. Their expertise ensures that Apple products run smoothly and that users can maximize their productivity.
What skills and qualifications are needed to thrive as an IT Apple Support specialist?
To thrive as an IT Apple Support specialist, you need strong technical troubleshooting abilities, knowledge of Apple hardware and software, and often an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple’s support tools, device management systems, and diagnostic utilities is commonly required. Excellent communication, patience, and problem-solving skills help in delivering effective support and building user trust. These combined skills ensure timely resolution of user issues, enhance customer satisfaction, and maintain the seamless operation of Apple-based environments.
What are common challenges faced by IT Apple Support specialists, and how can they be managed?
IT Apple Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, managing multiple support tickets, and adapting to frequent updates in Apple technology. Effective time management and continuous learning are vital, as is strong communication with end-users to understand and resolve problems efficiently. Collaborating with other IT team members and utilizing Apple's official support resources can also help specialists stay updated and provide high-quality assistance.
What are popular job titles related to It Apple Support jobs?
For It Apple Support jobs, the most frequently searched job titles are:
Apple Support Specialist
Troy, MI • Remote
Detroit IT
Full-time
Re-posted 16 days ago
Job description
Company Description
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Description
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Qualifications
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
Additional Information
All your information will be kept confidential according to EEO guidelines.