It's not traditional IT - it's Apple's central nervous system. From supporting 2.5 billion active Apple devices to securing every transaction, download, and interaction, IS&T makes the impossible ...
It's not traditional IT - it's Apple's central nervous system. From supporting 2.5 billion active Apple devices to securing every transaction, download, and interaction, IS&T makes the impossible ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Software Engineer (Framework Solutions), AI & Data Platforms (AiDP)
Austin, TX · On-site
$113K - $136K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Software Engineer (Framework Solutions), AI & Data Platforms (AiDP)
Austin, TX · On-site
$113K - $136K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
IT Engineer (Apple Ecosystem & End-User Security) - Remote (WFH)
San Diego, CA · On-site
$80K - $100K/yr
Cognitive is an IT and software engineering services company dedicated to elevating the quality ... Oversee the IT service desk, ensuring high-quality support and maintaining SLAs for hardware ...
Quick apply
IT Engineer (Apple Ecosystem & End-User Security) - Remote (WFH)
San Diego, CA · On-site
$80K - $100K/yr
Cognitive is an IT and software engineering services company dedicated to elevating the quality ... Oversee the IT service desk, ensuring high-quality support and maintaining SLAs for hardware ...
Display Metrology Engineer
Cupertino, CA · On-site
Join Apple, and help us leave the world be better than we found it. Apple's Display Metrology ... Innovations are highly supported and valued. The Display Technology team's main goals are to ...
Display Metrology Engineer
Cupertino, CA · On-site
Join Apple, and help us leave the world be better than we found it. Apple's Display Metrology ... Innovations are highly supported and valued. The Display Technology team's main goals are to ...
Software Engineer (Swift UI), Employee Experience & Productivity
Austin, TX · On-site
$103K - $137K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Software Engineer (Swift UI), Employee Experience & Productivity
Austin, TX · On-site
$103K - $137K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Display Metrology Engineer
Cupertino, CA · On-site
Join Apple, and help us leave the world be better than we found it. Apple's Display Metrology ... Innovations are highly supported and valued. The Display Technology team's main goals are to ...
Display Metrology Engineer
Cupertino, CA · On-site
Join Apple, and help us leave the world be better than we found it. Apple's Display Metrology ... Innovations are highly supported and valued. The Display Technology team's main goals are to ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Join Apple, and help us leave the world better than we found it! Apple's Sales organization ... Experience supporting or coordinating solution architecture, proof-of-concept, or reference ...
Join Apple, and help us leave the world better than we found it! Apple's Sales organization ... Experience supporting or coordinating solution architecture, proof-of-concept, or reference ...
Software Engineer (AML), AI & Data Platforms (AiDP)
Austin, TX · On-site
$113K - $136K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Software Engineer (AML), AI & Data Platforms (AiDP)
Austin, TX · On-site
$113K - $136K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Engineering Project Manager- Customer Systems - Support Engineering Solutions
Sunnyvale, CA · On-site
$144K - $263K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
Engineering Project Manager- Customer Systems - Support Engineering Solutions
Sunnyvale, CA · On-site
$144K - $263K/yr
It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly ...
DFM Automation & AI Tools Development Engineer
$144K - $263K/yr
Join Apple, and help us leave the world better than we found it. Apple products are as alluring on ... Support development of automated ECAD and DRC checks based on field learnings. Develop automated ...
DFM Automation & AI Tools Development Engineer
$144K - $263K/yr
Join Apple, and help us leave the world better than we found it. Apple products are as alluring on ... Support development of automated ECAD and DRC checks based on field learnings. Develop automated ...
It Apple Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do it apple support jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for it apple support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What is an IT Apple Support specialist?
IT Apple Support specialists are professionals who provide technical assistance and troubleshooting for Apple products such as Macs, iPhones, iPads, and related software. They help users resolve hardware and software issues, assist with setup and configuration, and offer guidance on using Apple devices effectively. These specialists may work in corporate IT departments, retail environments, or remotely, supporting both individual users and organizations. Their expertise ensures that Apple products run smoothly and that users can maximize their productivity.
What skills and qualifications are needed to thrive as an IT Apple Support specialist?
To thrive as an IT Apple Support specialist, you need strong technical troubleshooting abilities, knowledge of Apple hardware and software, and often an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple’s support tools, device management systems, and diagnostic utilities is commonly required. Excellent communication, patience, and problem-solving skills help in delivering effective support and building user trust. These combined skills ensure timely resolution of user issues, enhance customer satisfaction, and maintain the seamless operation of Apple-based environments.
What are common challenges faced by IT Apple Support specialists, and how can they be managed?
IT Apple Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, managing multiple support tickets, and adapting to frequent updates in Apple technology. Effective time management and continuous learning are vital, as is strong communication with end-users to understand and resolve problems efficiently. Collaborating with other IT team members and utilizing Apple's official support resources can also help specialists stay updated and provide high-quality assistance.
What are popular job titles related to It Apple Support jobs?
For It Apple Support jobs, the most frequently searched job titles are:
Software Engineer (HANA), AI & Data Platforms (AiDP)
Sunnyvale, CA
Apple
• Computer and Electronic Product Manufacturing • 10K+ employees10,000+ employees
$150K - $225K/yr
Full-time
Medical, Dental, Retirement
Re-posted 20 days ago
Apple rating
8.1
Based on 684 frontline employees who took The Breakroom Quiz
Job description
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. From Apple ID to Apple’s website to data centers around the globe, IS&T’s engineers, designers, and creators manage the massive systems and services that power Apple. IS&T is the engine behind everything Apple does for employees and customers. It’s not traditional IT - it’s Apple’s central nervous system. From supporting 2.5 billion active Apple devices to securing every transaction, download, and interaction, IS&T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
Description
AI & Data Platforms (AiDP) is IS&T's engine for AI-powered innovation. The team brings together data, application development, and machine learning - including generative AI - along with data services and customer success functions, to help IS&T build solutions more efficiently and streamline the adoption and embedding of generative AI across Apple.
In the GBI Finance team, we build the Reporting and Analytical solutions to meet business need for Legal, Management and Statutory Reporting. We use native SAP HANA to build these Financial reporting data models. ","responsibilities":"We are looking for a seasoned software engineer to join our team and work in this exciting space where we would be leveraging SAP systems (ECC and RAR) to source the base data from and build ground up native HANA model to report on.
You will work as part of our HANA engineering team to build these financial models to report in a near real time at scale.
Preferred Qualifications
Strong experience in Data Modeling, SQL performance tuning, and reporting, preferably using SAP HANA.
Minimum Qualifications
3 years of experience in Data Warehouse/Business Intelligence space.
3 years of hands-on experience in Data warehouse development in SAP HANA.
3 years of developing reporting and analytical solutions based on SAP data using HANA.
3 years of Python and/or Shell scripting with a demonstrated ability to migrate mission-critical applications to cloud environments.
BS or MS Degree in Computer Science or equivalent.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $225,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Description
AI & Data Platforms (AiDP) is IS&T's engine for AI-powered innovation. The team brings together data, application development, and machine learning - including generative AI - along with data services and customer success functions, to help IS&T build solutions more efficiently and streamline the adoption and embedding of generative AI across Apple.
In the GBI Finance team, we build the Reporting and Analytical solutions to meet business need for Legal, Management and Statutory Reporting. We use native SAP HANA to build these Financial reporting data models. ","responsibilities":"We are looking for a seasoned software engineer to join our team and work in this exciting space where we would be leveraging SAP systems (ECC and RAR) to source the base data from and build ground up native HANA model to report on.
You will work as part of our HANA engineering team to build these financial models to report in a near real time at scale.
Preferred Qualifications
Strong experience in Data Modeling, SQL performance tuning, and reporting, preferably using SAP HANA.
Minimum Qualifications
3 years of experience in Data Warehouse/Business Intelligence space.
3 years of hands-on experience in Data warehouse development in SAP HANA.
3 years of developing reporting and analytical solutions based on SAP data using HANA.
3 years of Python and/or Shell scripting with a demonstrated ability to migrate mission-critical applications to cloud environments.
BS or MS Degree in Computer Science or equivalent.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $225,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976