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Apple Support Technician Jobs (NOW HIRING)

US IT Solutions Inc

Apple Support Technician

Sacramento, CA

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

NuAxis Innovations

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

We are currently seeking a talented and motivated Desktop Support Technician for a Full-Time ... Apple Support Certification preferred Knowledge Requirements: * Incident Management * Problem ...

NuAxis Innovations

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

We are currently seeking a talented and motivated Desktop Support Technician for a Full-Time ... Apple Support Certification preferred Knowledge Requirements: * Incident Management * Problem ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical ... Deploy, configure, image, and support Windows PCs and Apple Mac devices. * Maintain inventory and ...

Prospect Ridge Academy

Technology Support Technician

Broomfield, CO · On-site

$21.75 - $29.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Technology Support Technician The Technology Support Technician provides responsive, customer ... Apple Certified Support Professional (ACSP) and CompTIA A+ certifications preferred, or ability to ...

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Apple Support Technician information

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$14

$25

$37

How much do apple support technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for apple support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an Apple Support Technician do?

An Apple Support Technician is responsible for assisting customers with troubleshooting, diagnosing, and resolving issues related to Apple devices and software. This role often involves providing technical support through phone, chat, or in-person interactions at Apple Stores or authorized service providers. Technicians handle problems ranging from hardware malfunctions to software glitches, and they may also offer guidance on device setup, data transfer, and product usage. Their goal is to ensure customer satisfaction by delivering effective solutions and maintaining Apple's high standard of service.

What are the key skills and qualifications needed to thrive as an Apple Support Technician, and why are they important?

To thrive as an Apple Support Technician, you need a solid understanding of Apple hardware and software, troubleshooting skills, and often an Apple Certified Support Professional (ACSP) certification or equivalent experience. Proficiency with Apple diagnostic tools, the macOS and iOS operating systems, and support ticketing systems is regularly required. Excellent communication, patience, and problem-solving abilities help technicians deliver effective customer service and build trust. These skills ensure swift and accurate issue resolution, leading to customer satisfaction and loyalty to the Apple brand.

What are some common challenges faced by Apple Support Technicians, and how can they be addressed?

Apple Support Technicians often encounter challenges such as diagnosing complex hardware and software issues, managing high volumes of support requests, and adapting to frequent updates in Apple products. To address these, technicians benefit from strong problem-solving skills, continuous learning through Apple’s certification programs, and effective communication with both customers and team members. Collaborating closely with other technicians and utilizing Apple’s internal resources helps resolve issues efficiently and ensures a positive customer experience.

What is the difference between Apple Support Technician vs Mac Support Specialist?

AspectApple Support TechnicianMac Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentApple Stores, authorized service providers, remote supportApple Stores, repair centers, remote troubleshooting
Industry UsageCommonly employed by Apple and authorized providersPrimarily in retail and service centers for Mac products
Job FocusDiagnosing and repairing Apple devices, customer supportSupporting Mac hardware/software, troubleshooting issues

Both roles require similar certifications and work in Apple retail or service environments. The main difference lies in the job focus: Apple Support Technicians handle a broad range of Apple devices, while Mac Support Specialists focus specifically on Mac computers and related software.

Does Apple offer remote work options?

Apple Support Technicians primarily work on-site at Apple retail stores or service centers, but some remote support roles may be available depending on the position and location. Remote work opportunities are more common for corporate or specialized support roles that require technical expertise and remote communication tools.

How much do Apple Support Technicians get paid?

Apple Support Technicians typically earn an average hourly wage ranging from $15 to $25, depending on experience, location, and certification levels. Salaries can also include benefits such as health insurance and paid time off, with some technicians earning annual salaries between $30,000 and $50,000. Compensation may increase with experience and additional technical skills.

How to become an Apple Support Technician?

To become an Apple Support Technician, candidates typically need a strong understanding of Apple products and operating systems, along with customer service skills. Relevant certifications such as Apple Certified Support Professional (ACSP) can enhance prospects, and prior experience with technical troubleshooting is often preferred. Training is usually provided by Apple or through technical education programs.
More about Apple Support Technician jobs

What cities are hiring for Apple Support Technician jobs?

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What states have the most Apple Support Technician jobs?

States with the most job openings for Apple Support Technician jobs include:

What job categories do people searching Apple Support Technician jobs look for?

The top searched job categories for Apple Support Technician jobs are:

Apple Support Technician jobs near you
Infographic showing various Apple Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Apple Support Technician

US IT Solutions Inc

Sacramento, CA

$23 - $31.50/hr

Full-time

Re-posted 24 days ago

Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices.

Qualifications

Mandatory Requirements

1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment.

2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams)

a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A).

b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A).

Additional Information

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