ZipRecruiter

Log In

1

Apple Support Technician Jobs (NOW HIRING)

US IT Solutions Inc

Apple Support Technician

Sacramento, CA

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

Murphy McKay & Assoc

IT Support Technician

Sunnyvale, CA · On-site

$25.25 - $34.50/hr

IT Support Technician Level 1 Join a leading tech company in Sunnyvale, CA, where innovation meets ... Apple products and programs * ARD, Zendesk, Oomitza, Slack, WebEx, Excel, AST 2, Microsoft Remote ...

next page

Showing results 1-20

All JobsApple Support Technician Jobs

Apple Support Technician information

See salary details

$14

$25

$37

How much do apple support technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for apple support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Support Technician, and why are they important?

To thrive as an Apple Support Technician, you need a solid understanding of Apple hardware and software, troubleshooting skills, and often an Apple Certified Support Professional (ACSP) certification or equivalent experience. Proficiency with Apple diagnostic tools, the macOS and iOS operating systems, and support ticketing systems is regularly required. Excellent communication, patience, and problem-solving abilities help technicians deliver effective customer service and build trust. These skills ensure swift and accurate issue resolution, leading to customer satisfaction and loyalty to the Apple brand.

What does an Apple Support Technician do?

An Apple Support Technician is responsible for assisting customers with troubleshooting, diagnosing, and resolving issues related to Apple devices and software. This role often involves providing technical support through phone, chat, or in-person interactions at Apple Stores or authorized service providers. Technicians handle problems ranging from hardware malfunctions to software glitches, and they may also offer guidance on device setup, data transfer, and product usage. Their goal is to ensure customer satisfaction by delivering effective solutions and maintaining Apple's high standard of service.

What is the difference between Apple Support Technician vs Mac Support Specialist?

AspectApple Support TechnicianMac Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentApple Stores, authorized service providers, remote supportApple Stores, repair centers, remote troubleshooting
Industry UsageCommonly employed by Apple and authorized providersPrimarily in retail and service centers for Mac products
Job FocusDiagnosing and repairing Apple devices, customer supportSupporting Mac hardware/software, troubleshooting issues

Both roles require similar certifications and work in Apple retail or service environments. The main difference lies in the job focus: Apple Support Technicians handle a broad range of Apple devices, while Mac Support Specialists focus specifically on Mac computers and related software.

What are some common challenges faced by Apple Support Technicians, and how can they be addressed?

Apple Support Technicians often encounter challenges such as diagnosing complex hardware and software issues, managing high volumes of support requests, and adapting to frequent updates in Apple products. To address these, technicians benefit from strong problem-solving skills, continuous learning through Apple’s certification programs, and effective communication with both customers and team members. Collaborating closely with other technicians and utilizing Apple’s internal resources helps resolve issues efficiently and ensures a positive customer experience.
More about Apple Support Technician jobs

What cities are hiring for Apple Support Technician jobs?

Cities with the most Apple Support Technician job openings:

What states have the most Apple Support Technician jobs?

States with the most job openings for Apple Support Technician jobs include:

What job categories do people searching Apple Support Technician jobs look for?

The top searched job categories for Apple Support Technician jobs are:

Apple Support Technician jobs near you
Infographic showing various Apple Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Apple Support Technician

US IT Solutions Inc

Sacramento, CA

$23 - $31.50/hr

Full-time

Re-posted 21 days ago

Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices.

Qualifications

Mandatory Requirements

1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment.

2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams)

a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A).

b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A).

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply