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Apple Support Technician Jobs (NOW HIRING)

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA

$23 - $31.50/hr

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible ...

mPower, Inc.

Desktop Support Technician

Bethesda, MD · On-site

$70K - $87K/yr

mPower is looking for a well-rounded Desktop Support Technician to join our team. Our team consists ... MacOS and Apple support skills along with Windows 10/11 support experience. * Strong customer ...

NuAxis Innovations

MAC Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

The MAC Support Technician is responsible for supporting Apple macOS and iOS systems as well as Windows OS in an enterprise environment. The ideal candidate will have extensive hands-on experience ...

NuAxis Innovations

MAC Support Technician

Washington, DC

$24.25 - $33.50/hr

The MAC Support Technician is responsible for supporting Apple macOS and iOS systems as well as Windows OS in an enterprise environment. The ideal candidate will have extensive hands-on experience ...

NuAxis Innovations LLC

MAC Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

The MAC Support Technician is responsible for supporting Apple macOS and iOS systems as well as Windows OS in an enterprise environment. The ideal candidate will have extensive hands-on experience ...

NuAxis LLC

MAC Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

The MAC Support Technician is responsible for supporting Apple macOS and iOS systems as well as Windows OS in an enterprise environment. The ideal candidate will have extensive hands-on experience ...

NuAxis Innovations

MAC Support Technician

Washington, DC · On-site

$24.25 - $33.25/hr

They are currently seeking a MAC Support Technician responsible for supporting Apple macOS and iOS systems as well as Windows OS in an enterprise environment, providing both remote and onsite end ...

CXI Staffing

IT Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

IT Support Technician NYC, NY Tier 2: 4- 6 years of experience Rate: up to 40 w2 or 45 c2c 6 Months ... Install, update, and maintain computer systems, including Microsoft Windows and Apple macOS ...

GDIT

Executive Support Technician

Bethesda, MD · On-site

$30.44 - $41.18/hr

Apple iOS, Endpoint Security, Mobile Device Management (MDM) Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Executive Support Technician The Executive ...

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Apple Support Technician information

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$14

$25

$37

How much do apple support technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for apple support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

How much do Apple support workers get paid?

Apple Support Technicians typically earn an average hourly wage ranging from $15 to $25, depending on experience and location. Salaries can vary based on certifications, skills, and whether the role is full-time or part-time, with some technicians earning additional benefits such as health insurance and employee discounts.

What are the key skills and qualifications needed to thrive as an Apple Support Technician, and why are they important?

To thrive as an Apple Support Technician, you need a solid understanding of Apple hardware and software, troubleshooting skills, and often an Apple Certified Support Professional (ACSP) certification or equivalent experience. Proficiency with Apple diagnostic tools, the macOS and iOS operating systems, and support ticketing systems is regularly required. Excellent communication, patience, and problem-solving abilities help technicians deliver effective customer service and build trust. These skills ensure swift and accurate issue resolution, leading to customer satisfaction and loyalty to the Apple brand.

How difficult is it to get hired at Apple?

Getting hired as an Apple Support Technician can be competitive, often requiring relevant technical skills, customer service experience, and familiarity with Apple products. Candidates typically go through multiple interview stages, including technical assessments and behavioral interviews, and having certifications like Apple Certified Support Professional can improve chances. The hiring process may take several weeks depending on the position and location.

How much do Apple technicians get?

Apple Support Technicians typically earn an average hourly wage ranging from $15 to $25, depending on experience and location. Entry-level technicians may start at the lower end, while experienced or certified technicians can earn higher salaries, often with benefits and opportunities for advancement.

What does an Apple Support Technician do?

An Apple Support Technician is responsible for assisting customers with troubleshooting, diagnosing, and resolving issues related to Apple devices and software. This role often involves providing technical support through phone, chat, or in-person interactions at Apple Stores or authorized service providers. Technicians handle problems ranging from hardware malfunctions to software glitches, and they may also offer guidance on device setup, data transfer, and product usage. Their goal is to ensure customer satisfaction by delivering effective solutions and maintaining Apple's high standard of service.

What is the difference between Apple Support Technician vs Mac Support Specialist?

AspectApple Support TechnicianMac Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentApple Stores, authorized service providers, remote supportApple Stores, repair centers, remote troubleshooting
Industry UsageCommonly employed by Apple and authorized providersPrimarily in retail and service centers for Mac products
Job FocusDiagnosing and repairing Apple devices, customer supportSupporting Mac hardware/software, troubleshooting issues

Both roles require similar certifications and work in Apple retail or service environments. The main difference lies in the job focus: Apple Support Technicians handle a broad range of Apple devices, while Mac Support Specialists focus specifically on Mac computers and related software.

How much do Apple Store technicians get paid?

Apple Store technicians typically earn an hourly wage ranging from $15 to $25, depending on experience and location. Entry-level technicians may start at the lower end, while experienced technicians with certifications can earn higher wages, often with opportunities for bonuses and benefits.

What are some common challenges faced by Apple Support Technicians, and how can they be addressed?

Apple Support Technicians often encounter challenges such as diagnosing complex hardware and software issues, managing high volumes of support requests, and adapting to frequent updates in Apple products. To address these, technicians benefit from strong problem-solving skills, continuous learning through Apple’s certification programs, and effective communication with both customers and team members. Collaborating closely with other technicians and utilizing Apple’s internal resources helps resolve issues efficiently and ensures a positive customer experience.
More about Apple Support Technician jobs
What cities are hiring for Apple Support Technician jobs? Cities with the most Apple Support Technician job openings:
What states have the most Apple Support Technician jobs? States with the most job openings for Apple Support Technician jobs include:
What job categories do people searching Apple Support Technician jobs look for? The top searched job categories for Apple Support Technician jobs are:
Apple Support Technician jobs near you
Infographic showing various Apple Support Technician job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 41% Physical, and 59% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
Apple Support Technician

Apple Support Technician

US IT Solutions Inc

Sacramento, CA • On-site

$23 - $31.50/hr

Full-time

Posted 2 days ago

Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices.

Qualifications

Mandatory Requirements

1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment.

2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams)

a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A).

b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A).

Additional Information

All your information will be kept confidential according to EEO guidelines.

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