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Apple Support Technician Jobs (NOW HIRING)

SBTC

Field Support Technician

Chicago, IL · On-site

$20.25 - $27.75/hr

Job Summary: The Field Support Technician is responsible for diagnosing and repairing many ... Apple desktops and laptops, printers, etc that may commonly be found in schools and office ...

LCG Inc

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

Posted today

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD

$21.50 - $27.50/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

LCG Inc

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

LCG Inc

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD

$21.50 - $27.50/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD

$20.75 - $26.25/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

New

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD

$20.75 - $26.25/hr

Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and "how-to" questions. * Support and troubleshoot wired, wireless, and VPN connectivity ...

Posted today

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid ... Knowledge of Apple Business Manager. * Experience with Microsoft 365. * Familiarity with Microsoft ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Support enterprise applications on Apple iOS and other mobile devices * Maintain, support and ... Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of ...

VG Systems

IT Support Technician I

Fairfax, VA

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid ... Knowledge of Apple Business Manager. * Experience with Microsoft 365. * Familiarity with Microsoft ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Support enterprise applications on Apple iOS and other mobile devices * Maintain, support and ... Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of ...

AXA Professionals

Be Seen First

Desktop Support Technician I

Davenport, IA · On-site

$20 - $23/hr

Diagnose and repair basic hardware issues on Windows/Apple Devices. * Troubleshoot printers and peripheral device failures * Assist with basic network connectivity and wireless troubleshooting

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Apple Support Technician information

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How much do apple support technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for apple support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Support Technician, and why are they important?

To thrive as an Apple Support Technician, you need a solid understanding of Apple hardware and software, troubleshooting skills, and often an Apple Certified Support Professional (ACSP) certification or equivalent experience. Proficiency with Apple diagnostic tools, the macOS and iOS operating systems, and support ticketing systems is regularly required. Excellent communication, patience, and problem-solving abilities help technicians deliver effective customer service and build trust. These skills ensure swift and accurate issue resolution, leading to customer satisfaction and loyalty to the Apple brand.

What does an Apple Support Technician do?

An Apple Support Technician is responsible for assisting customers with troubleshooting, diagnosing, and resolving issues related to Apple devices and software. This role often involves providing technical support through phone, chat, or in-person interactions at Apple Stores or authorized service providers. Technicians handle problems ranging from hardware malfunctions to software glitches, and they may also offer guidance on device setup, data transfer, and product usage. Their goal is to ensure customer satisfaction by delivering effective solutions and maintaining Apple's high standard of service.

What is the difference between Apple Support Technician vs Mac Support Specialist?

AspectApple Support TechnicianMac Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentApple Stores, authorized service providers, remote supportApple Stores, repair centers, remote troubleshooting
Industry UsageCommonly employed by Apple and authorized providersPrimarily in retail and service centers for Mac products
Job FocusDiagnosing and repairing Apple devices, customer supportSupporting Mac hardware/software, troubleshooting issues

Both roles require similar certifications and work in Apple retail or service environments. The main difference lies in the job focus: Apple Support Technicians handle a broad range of Apple devices, while Mac Support Specialists focus specifically on Mac computers and related software.

What are some common challenges faced by Apple Support Technicians, and how can they be addressed?

Apple Support Technicians often encounter challenges such as diagnosing complex hardware and software issues, managing high volumes of support requests, and adapting to frequent updates in Apple products. To address these, technicians benefit from strong problem-solving skills, continuous learning through Apple’s certification programs, and effective communication with both customers and team members. Collaborating closely with other technicians and utilizing Apple’s internal resources helps resolve issues efficiently and ensures a positive customer experience.
More about Apple Support Technician jobs
What cities are hiring for Apple Support Technician jobs? Cities with the most Apple Support Technician job openings:
What states have the most Apple Support Technician jobs? States with the most job openings for Apple Support Technician jobs include:
What job categories do people searching Apple Support Technician jobs look for? The top searched job categories for Apple Support Technician jobs are:
Apple Support Technician jobs near you
Infographic showing various Apple Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Field Support Technician

SBTC

Chicago, IL • On-site

$20.25 - $27.75/hr

Part-time

Re-posted 2 days ago

Job description

Company Description
SBTC is a nonprofit. So working here means you're helping people, not making the boss richer.
We're an IT organization, so you can use your razor-sharp IT skills to help people. There may also be occassional Trek/Wars debates, but we all know that Firefly is the only sci-fi show that counts, so it doesn't really get too out of hand.
SBTC (St. Benedict Technology Consortium, we agree with IBM that initials are easier) is a nonprofit group that supports schools, churches, and just about any other nonprofit with their IT needs. We provide regular on-site support, network management, and projects like network cabling and audiovisual installs.
Job Description
SBTC is seeking experience Field Support Technicians. Qualified candidates should be capable of working in multiple environments (on site with clients) under minimal supervision or direction.
Job Summary:
The Field Support Technician is responsible for diagnosing and repairing many different types of technology related issues in schools and other nonprofits supported by SBTC. Primary responsibilities include but are not limited to:
  • Provide technical support and guidance to end users with computer software, hardware or system problems.
  • Typical hardware and software to be worked on may include interactive boards (Smart, Promethean, other), document cameras, Apple and Android tablets, Windows and Apple desktops and laptops, printers, etc that may commonly be found in schools and office environments.
  • Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on client's premises.
  • Answer questions and resolve problems via telephone, e-mail, and web-based ticketing system.
  • Help manage end user accounts, permissions, access rights, and storage allocations.
  • Escalates to and assists network team in troubleshooting server, switch, and wireless issues.
  • Maintains documentation of all site equipment.
  • Maintain a very high degree of professionalism throughout all client and coworker interactions, in-person and written.
  • Bear in mind always that the trust and "feeling of support" from users is as important as the technical skill, and that customer service is thus as important as technology know-how.
  • Escalate tasks according to SBTC guidelines for networking, web, cabling, and other projects.

Qualifications
  • Excellent customer service and interpersonal interaction skills.
  • Excellent written and verbal communication skills.
  • Several years in a technical field is preferred, to demonstrate a technical and engineering mindset
  • Customer service experience and qualifications are strongly encouraged
  • A+ and Network+ certifications are not required. However, as a point of reference, if you cannot sit down and pass an A+ test immediately, you may not have enough technical knowledge to perform these duties. We don't require a document, but the knowledge equivalent is definitely appropriate
  • Your own reliable transportation. You will be assigned to a few sites that you will spend all day at, but there is no guarantee that a site is near a train or bus line. This is a requirement for this position, period.

Additional Information
LOCATIONS:
Collectively, SBTC serves all of Lake and Cook counties in Illinois. The positions we're most interested in filling now are in the Northwest Suburbs (Des Plaines to Palatine, generally), the Northern Suburbs (Libertyville, Mundelein, Lake Forest, etc), and the north edge of the city (Skokie, Niles, Evanston, city north of North Ave.) Other candidates are welcome to apply, this is where the work will likely take place though.
Targeted cover letters are strongly encouraged. Our Director is a former English teacher, he appreciates knowing that someone can communicate well about why they want to work for a nonprofit, and not just make truckloads more money working in the for-profit space.
All your information will be kept confidential according to EEO guidelines.

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