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Apple Desktop Support Jobs (NOW HIRING)

Madison Approach

Desktop Team Lead

Ossining, NY

$71K/yr

Desktop Team Lead Job Type: Direct Hire (Full-time, Regular) Salary: $71,217 annually Location ... and Apple systems System Administration & Management: * Administer and support Microsoft 365 ...

Data Processing Resources

Desktop Team Lead

Ossining, NY

$21.25 - $27/hr

Technically proficient on Windows and Apple desktop issues and be able to mentor and coach other members of the team to improve their skills. * Proficient in administering and supporting Microsoft ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20.25 - $25.75/hr

Skills and Experience Windows and Apple desktop and application support Virus Protection and Updates Security Patching Keeping all documentation and diagrams up to date and accurate Performing all ...

Madison Approach

Desktop Team Lead

Ossining, NY

$71K/yr

Desktop Team Lead Job Type: Direct Hire (Full-time, Regular) Salary: $71,217 annually Location ... and Apple systems System Administration & Management: * Administer and support Microsoft 365 ...

Top Prospect Group, Inc.

Desktop Team Lead

Elmsford, NY · On-site

$65K - $78K/yr

Technically proficient on Windows and Apple desktop issues and be able to mentor and coach other members of the team to improve their skills. * Proficient in administering and supporting Microsoft ...

Vaco LLC

Desktop Support Specialist

Phoenix, AZ

This role will be the primary support for their Phoenix office, and we are looking for someone with ... Perform minor desktop hardware repair for Windows and Apple equipment and peripherals that are not ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The ... Strong experience supporting Windows OS, Windows hardware, macOS, and Apple hardware * Advanced ...

smart folks inc

Desktop Support

Farmington, CT · On-site

$21.50 - $27.25/hr

This role is the first point of contact for all inbound service requests for PC, Apple, or ... Desktop Support Experience: 1-3 Years Best Regards, Srinivas Sr. US IT Recruiter Email: srinivas ...

US IT Solutions Inc

Apple Support Technician

Sacramento, CA · On-site

$23 - $31.50/hr

These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware ...

Intellectt INC

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

Provide Tier 2 support for managing and troubleshooting Windows desktops/laptops, Apple laptops, iPads, iPhones, and Microsoft Teams phone devices. * Resolve medium-complexity system and application ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

... Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired • Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be ...

TriOptus LLC

Desktop Support

Southfield, MI · On-site

Job Title - Desktop Support Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075 ... Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified.

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How much do apple desktop support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for apple desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Desktop Support specialist, and why are they important?

To thrive as an Apple Desktop Support specialist, you need a solid understanding of macOS, Apple hardware, and troubleshooting methodologies, often supported by an associate degree or relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with device management tools such as Jamf, Apple Configurator, and remote support platforms is typically required. Strong problem-solving abilities, patience, and clear communication help in delivering effective support and training to users. These skills are critical to quickly resolving technical issues, ensuring system reliability, and enhancing user satisfaction in Apple-centric environments.

What are some common challenges faced by Apple Desktop Support professionals and how can they be addressed?

Apple Desktop Support professionals often encounter challenges such as troubleshooting compatibility issues between macOS and third-party software, managing system updates across multiple devices, and assisting users with varying levels of technical expertise. Staying updated on the latest Apple releases and best practices helps address these issues effectively. Additionally, clear communication and a patient approach are essential for guiding users through complex problems, while collaboration with IT teams ensures timely resolution of network or security-related concerns.

What is Apple Desktop Support?

Apple Desktop Support refers to the technical assistance provided for Apple desktop computers, such as iMacs and Mac Minis, as well as related software and peripherals. Professionals in this role troubleshoot hardware and software issues, perform system upgrades, install applications, and offer guidance on best practices for using Apple devices in a workplace or home environment. They often work with end users to resolve problems quickly and ensure smooth operation of Apple desktops within an organization.

Does Apple still allow work-from-home?

Apple Desktop Support roles traditionally require on-site work at Apple retail stores or support centers, but some positions may offer remote or hybrid options depending on the location and current company policies. Flexibility varies by role and team, so candidates should review specific job postings for remote work opportunities and requirements.

Is Apple Tech Support a good job?

Apple Desktop Support roles involve assisting customers with Apple products and troubleshooting hardware and software issues. The job typically requires technical skills, good communication, and problem-solving abilities, often working in retail or support centers. It can offer benefits such as employee discounts and opportunities for advancement, but job satisfaction depends on individual preferences and work environment.

What is the difference between Apple Desktop Support vs Apple Technical Support Specialist?

AspectApple Desktop SupportApple Technical Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentOn-site or remote support for Apple devicesCustomer service and troubleshooting via phone or chat
Industry UsageRetail stores, corporate support, service centersCall centers, AppleCare support, retail
Job FocusHardware/software troubleshooting, repairs, setupCustomer assistance, issue diagnosis, technical guidance

Apple Desktop Support and Apple Technical Support Specialist roles both require Apple certifications and focus on supporting Apple products. However, Apple Desktop Support typically involves hands-on hardware and software troubleshooting, often in retail or service environments. In contrast, Apple Technical Support Specialists primarily assist customers remotely via phone or chat, focusing on diagnosing issues and providing guidance. Both roles are essential in delivering Apple’s customer service and technical expertise.

More about Apple Desktop Support jobs
What cities are hiring for Apple Desktop Support jobs? Cities with the most Apple Desktop Support job openings:
What states have the most Apple Desktop Support jobs? States with the most job openings for Apple Desktop Support jobs include:
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Apple Desktop Support jobs near you
Infographic showing various Apple Desktop Support job openings in the United States as of May 2026, with employment types broken down into 12% Locum Tenens, 34% As Needed, 48% Full Time, 4% Part Time, 1% Contract, and 1% Summer. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Desktop Support Technician

Desktop Support Technician

Sonoma Consulting Inc.

Bolingbrook, IL • On-site

$20 - $25.50/hr

Full-time

Posted 2 days ago

Job description

Company Description

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.

Job Description

Title: Desktop Support Technician

Location: Bolingbrook, IL

Full time

Job Description:

Desktop Support Technician

  • Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.
Qualifications

Desktop Support Technician

  • Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.
Additional Information

Titles: Desktop Support, Technical Support, Help Desk, Desktop Analyst, System Support, Desktop Technician

Skills: Windows, Apple, Desktop, Laptop, LAN, WAN, VOIP, OFFICE 365

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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US

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