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Apple Desktop Support Jobs (NOW HIRING)

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

Provide Tier 2 support for Windows desktops/laptops, Apple devices (MacBook, iPad, iPhone), and Microsoft Teams phones. * Troubleshoot hardware, software, and AV/conference room systems. * Configure ...

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

... Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired • Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be ...

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

... Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired • Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be ...

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

... Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired • Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be ...

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Strong desktop troubleshooting skills will be used to handle technical support request and ... The platforms supported are, Windows 7 and 10, Microsoft Office, Lenovo and HP computers, Apple ...

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Apple Desktop Support information

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$13

$22

$32

How much do apple desktop support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for apple desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Apple Desktop Support vs Apple Technical Support Specialist?

AspectApple Desktop SupportApple Technical Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentOn-site or remote support for Apple devicesCustomer service and troubleshooting via phone or chat
Industry UsageRetail stores, corporate support, service centersCall centers, AppleCare support, retail
Job FocusHardware/software troubleshooting, repairs, setupCustomer assistance, issue diagnosis, technical guidance

Apple Desktop Support and Apple Technical Support Specialist roles both require Apple certifications and focus on supporting Apple products. However, Apple Desktop Support typically involves hands-on hardware and software troubleshooting, often in retail or service environments. In contrast, Apple Technical Support Specialists primarily assist customers remotely via phone or chat, focusing on diagnosing issues and providing guidance. Both roles are essential in delivering Apple’s customer service and technical expertise.

Does Apple still allow work-from-home?

Apple Desktop Support roles traditionally require on-site work at Apple retail stores or support centers, but some positions may offer remote or hybrid options depending on the location and current company policies. Flexibility for remote work varies and is often influenced by the specific role and team needs.

How much do Apple Support people get paid?

Apple Desktop Support technicians typically earn between $15 and $25 per hour, depending on experience and location. Salaries can range from around $30,000 to $50,000 annually, with opportunities for overtime and benefits in some roles.

What are the key skills and qualifications needed to thrive as an Apple Desktop Support specialist, and why are they important?

To thrive as an Apple Desktop Support specialist, you need a solid understanding of macOS, Apple hardware, and troubleshooting methodologies, often supported by an associate degree or relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with device management tools such as Jamf, Apple Configurator, and remote support platforms is typically required. Strong problem-solving abilities, patience, and clear communication help in delivering effective support and training to users. These skills are critical to quickly resolving technical issues, ensuring system reliability, and enhancing user satisfaction in Apple-centric environments.

Is Apple Tech Support a good job?

Apple Desktop Support roles involve assisting customers with Apple products and troubleshooting hardware and software issues. The job typically requires technical skills, good communication, and problem-solving abilities, often working in retail or support centers with flexible schedules. It can offer opportunities for skill development and industry experience but may involve high customer interaction and performance targets.

What are some common challenges faced by Apple Desktop Support professionals and how can they be addressed?

Apple Desktop Support professionals often encounter challenges such as troubleshooting compatibility issues between macOS and third-party software, managing system updates across multiple devices, and assisting users with varying levels of technical expertise. Staying updated on the latest Apple releases and best practices helps address these issues effectively. Additionally, clear communication and a patient approach are essential for guiding users through complex problems, while collaboration with IT teams ensures timely resolution of network or security-related concerns.

How difficult is it to get hired at Apple?

Getting hired as an Apple Desktop Support technician can be competitive, often requiring relevant technical skills, certifications, and customer service experience. Candidates typically go through multiple interview rounds assessing technical knowledge and problem-solving abilities, with a strong emphasis on Apple products and support procedures.

What is Apple Desktop Support?

Apple Desktop Support refers to the technical assistance provided for Apple desktop computers, such as iMacs and Mac Minis, as well as related software and peripherals. Professionals in this role troubleshoot hardware and software issues, perform system upgrades, install applications, and offer guidance on best practices for using Apple devices in a workplace or home environment. They often work with end users to resolve problems quickly and ensure smooth operation of Apple desktops within an organization.
More about Apple Desktop Support jobs
What cities are hiring for Apple Desktop Support jobs? Cities with the most Apple Desktop Support job openings:
What states have the most Apple Desktop Support jobs? States with the most job openings for Apple Desktop Support jobs include:
Infographic showing various Apple Desktop Support job openings in the United States as of June 2026, with employment types broken down into 4% Full Time, and 96% Part Time. Highlights an 47% Physical, and 53% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Desktop Support

Full-time

Posted 27 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Job Title: Desktop Support Representative Onsite Support
Location: Cherry Point, Blain, WA
Duration: 1+ years (Possible Extension)

Skills Overview :

Win7/Win 10 OS hands on support

Office 2003/2007/2010 support And office 365 support.

Office 365 and office 2016 support.

Break/Fix troubleshooting experience in larger corporate environments

The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft


Additional Information

For more information, Please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992