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Apple Desktop Support Jobs (NOW HIRING)

Harris

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Beacon Hill

Desktop Support

Madison, WI · On-site

Experience supporting Apple iPhone and iPad devices. * MacOS support experience. Top Skills * Desktop Support * Windows 11 Administration * Microsoft 365 Support * Active Directory / Azure AD * SCCM

New

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

... Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired • Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.

Mastech Digital

Desktop Support Specialist

Minot, ND · On-site

$22 - $28/hr

The supported devices are listed below: - Desktops and laptops Apple Mac OS for remote connectivity (e.g., Citrix), where applicable Printer queue and break/fix coordination iOS devices Android ...

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All JobsApple Desktop Support Jobs

Apple Desktop Support information

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$13

$22

$32

How much do apple desktop support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for apple desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Apple Desktop Support vs Apple Technical Support Specialist?

AspectApple Desktop SupportApple Technical Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentOn-site or remote support for Apple devicesCustomer service and troubleshooting via phone or chat
Industry UsageRetail stores, corporate support, service centersCall centers, AppleCare support, retail
Job FocusHardware/software troubleshooting, repairs, setupCustomer assistance, issue diagnosis, technical guidance

Apple Desktop Support and Apple Technical Support Specialist roles both require Apple certifications and focus on supporting Apple products. However, Apple Desktop Support typically involves hands-on hardware and software troubleshooting, often in retail or service environments. In contrast, Apple Technical Support Specialists primarily assist customers remotely via phone or chat, focusing on diagnosing issues and providing guidance. Both roles are essential in delivering Apple’s customer service and technical expertise.

Can I work for Apple support from home?

Apple Desktop Support roles are typically performed on-site at Apple retail stores or service centers, but some remote support positions may be available for certain technical tasks. These roles often require specific certifications, hardware knowledge, and in-person troubleshooting skills, making remote work less common but possible for some specialized support functions.

What are the key skills and qualifications needed to thrive as an Apple Desktop Support specialist, and why are they important?

To thrive as an Apple Desktop Support specialist, you need a solid understanding of macOS, Apple hardware, and troubleshooting methodologies, often supported by an associate degree or relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with device management tools such as Jamf, Apple Configurator, and remote support platforms is typically required. Strong problem-solving abilities, patience, and clear communication help in delivering effective support and training to users. These skills are critical to quickly resolving technical issues, ensuring system reliability, and enhancing user satisfaction in Apple-centric environments.

Is Apple Tech support a good job?

Apple Desktop Support roles involve assisting customers with Apple products and troubleshooting hardware and software issues. The job typically requires technical skills, good communication, and problem-solving abilities, and can offer opportunities for certification and career growth within the tech support field.

What are some common challenges faced by Apple Desktop Support professionals and how can they be addressed?

Apple Desktop Support professionals often encounter challenges such as troubleshooting compatibility issues between macOS and third-party software, managing system updates across multiple devices, and assisting users with varying levels of technical expertise. Staying updated on the latest Apple releases and best practices helps address these issues effectively. Additionally, clear communication and a patient approach are essential for guiding users through complex problems, while collaboration with IT teams ensures timely resolution of network or security-related concerns.

How difficult is it to get hired at Apple?

Getting hired as an Apple Desktop Support technician can be competitive, often requiring relevant technical skills, customer service experience, and certifications such as CompTIA A+ or Apple Certified Support Professional. The hiring process typically involves multiple interview stages, including technical assessments and behavioral interviews, reflecting the company's high standards for technical proficiency and customer interaction.

What is Apple Desktop Support?

Apple Desktop Support refers to the technical assistance provided for Apple desktop computers, such as iMacs and Mac Minis, as well as related software and peripherals. Professionals in this role troubleshoot hardware and software issues, perform system upgrades, install applications, and offer guidance on best practices for using Apple devices in a workplace or home environment. They often work with end users to resolve problems quickly and ensure smooth operation of Apple desktops within an organization.

How much do Apple support workers get paid?

Apple Desktop Support technicians typically earn an average hourly wage ranging from $15 to $25, depending on experience and location. Salaries can vary based on certifications, skills, and the complexity of support tasks performed in retail or corporate environments.
More about Apple Desktop Support jobs
What cities are hiring for Apple Desktop Support jobs? Cities with the most Apple Desktop Support job openings:
What states have the most Apple Desktop Support jobs? States with the most job openings for Apple Desktop Support jobs include:
What job categories do people searching Apple Desktop Support jobs look for? The top searched job categories for Apple Desktop Support jobs are:
Apple Desktop Support jobs near you
Infographic showing various Apple Desktop Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Desktop Support Analyst- H

Desktop Support Analyst- H

Harris

Elizabeth, NJ

$23.50 - $31.50/hr

Full-time

Posted 11 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

68th of 209 rated software companies

Job description

Desktop Support Analyst

Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey.

Location: Primarily onsite in Elizabeth, NJ. To effectively support the on-call rotation. The role also involves potential minimal travel (less than 5%) to other nearby sites.

Contract Details: This is a contract role through December, with a high likelihood of conversion to a permanent position with the client.

Key Responsibilities & Environment:

  • Standard desktop support in a fast-paced, process-driven healthcare environment.
  • The role includes participation in an on-call rotation.
  • Candidate Requirements:
  • Experience: 2-3 years minimum in a desktop support role.
  • Technical Skills: Proficient with Windows 10/11, Microsoft Office, and HP hardware. Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.
  • Certifications: A+ certification is highly desired.
  • Logistics: Reliable transportation.

Opportunity for the Candidate:

  • This is a chance to work for one of the largest healthcare organizations in New Jersey.
  • The role offers exposure to cutting-edge technologies and modern equipment.

What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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