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Apple Desktop Support Jobs (NOW HIRING)

TriOptus LLC

Desktop Support

Southfield, MI · On-site

Job Title - Desktop Support Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075 ... Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified.

Intellectt INC

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

Provide Tier 2 support for managing and troubleshooting Windows desktops/laptops, Apple laptops, iPads, iPhones, and Microsoft Teams phone devices. * Resolve medium-complexity system and application ...

Experis

Desktop Support

Madison, WI · On-site

$29 - $31/hr

As a Desktop Support, you will be part of the IT Department supporting a dedicated team of ... deploying Apple products and iOS devices * 2+ years of experience with Mobile Device Management ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired * Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc ...

Intellectt INC

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

Provide Tier 2 support for Windows desktops/laptops, Apple devices (MacBook, iPad, iPhone), and Microsoft Teams phones. * Troubleshoot hardware, software, and AV/conference room systems. * Configure ...

Harris Computer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Required : • 2-3 years minimum in a desktop support role. • Proficient with Windows 10/11, Microsoft Office, and HP hardware. • Experience with Apple (iOS) devices and ServiceNow. • Basic ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Required : • 2-3 years minimum in a desktop support role. • Proficient with Windows 10/11, Microsoft Office, and HP hardware. • Experience with Apple (iOS) devices and ServiceNow. • Basic ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired * Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc ...

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All JobsApple Desktop Support Jobs

Apple Desktop Support information

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How much do apple desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for apple desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Apple Desktop Support vs Apple Technical Support Specialist?

AspectApple Desktop SupportApple Technical Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentOn-site or remote support for Apple devicesCustomer service and troubleshooting via phone or chat
Industry UsageRetail stores, corporate support, service centersCall centers, AppleCare support, retail
Job FocusHardware/software troubleshooting, repairs, setupCustomer assistance, issue diagnosis, technical guidance

Apple Desktop Support and Apple Technical Support Specialist roles both require Apple certifications and focus on supporting Apple products. However, Apple Desktop Support typically involves hands-on hardware and software troubleshooting, often in retail or service environments. In contrast, Apple Technical Support Specialists primarily assist customers remotely via phone or chat, focusing on diagnosing issues and providing guidance. Both roles are essential in delivering Apple’s customer service and technical expertise.

What are the key skills and qualifications needed to thrive as an Apple Desktop Support specialist?

To thrive as an Apple Desktop Support specialist, you need a solid understanding of macOS, Apple hardware, and troubleshooting methodologies, often supported by an associate degree or relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with device management tools such as Jamf, Apple Configurator, and remote support platforms is typically required. Strong problem-solving abilities, patience, and clear communication help in delivering effective support and training to users. These skills are critical to quickly resolving technical issues, ensuring system reliability, and enhancing user satisfaction in Apple-centric environments.

What are some common challenges faced by Apple Desktop Support professionals and how can they be addressed?

Apple Desktop Support professionals often encounter challenges such as troubleshooting compatibility issues between macOS and third-party software, managing system updates across multiple devices, and assisting users with varying levels of technical expertise. Staying updated on the latest Apple releases and best practices helps address these issues effectively. Additionally, clear communication and a patient approach are essential for guiding users through complex problems, while collaboration with IT teams ensures timely resolution of network or security-related concerns.

What is Apple Desktop Support?

Apple Desktop Support refers to the technical assistance provided for Apple desktop computers, such as iMacs and Mac Minis, as well as related software and peripherals. Professionals in this role troubleshoot hardware and software issues, perform system upgrades, install applications, and offer guidance on best practices for using Apple devices in a workplace or home environment. They often work with end users to resolve problems quickly and ensure smooth operation of Apple desktops within an organization.
More about Apple Desktop Support jobs
What cities are hiring for Apple Desktop Support jobs? Cities with the most Apple Desktop Support job openings:
What states have the most Apple Desktop Support jobs? States with the most job openings for Apple Desktop Support jobs include:
What job categories do people searching Apple Desktop Support jobs look for? The top searched job categories for Apple Desktop Support jobs are:
Apple Desktop Support jobs near you
Infographic showing various Apple Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support

TriOptus LLC

Southfield, MI • On-site

Other

Re-posted 16 days ago

Job description

Job Title - Desktop Support
Work Location - 23500 NORTHWESTERN HWY BLDG W Southfield MI 48075
Duration - 3 year contract
Description: Tier 2/3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals including printers and docking stations.
  • Remote support of Windows XP, Windows 7, Windows 8, iOS.
  • Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified.
  • Resolution of blue screen errors and security issues.
  • Support for/with MobileIron or comparable Enterprise Mobile Device Management tools.
  • Support of wireless connectivity including dropped calls, modems and VPN.
  • Support for Exchange Active Sync (EAS).
  • Printer support.
  • RSA token support.

Qualifications
  • Communication Skills - both oral and written
  • Professional demeanor and appearance
  • Self-starter
  • Teamwork

Top Skills
  • Imaging/Deployment/Troubleshooting
  • IP Networking
  • Field service experience
  • Customer service
  • Effective Time management / Needs to be able to work independently and in a team environment.
  • Good Oral and written communications skills.
  • Local candidates only - not a remote or virtual position
  • Flexible work hours, possible OT. Daily driving to various locations.
  • Must have a valid Driver's License and be able to carry / lift 50-75 lbs.
  • Required: MVR check must be conducted.
  • Candidate required to be a U.S. Citizen or U.S. National

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