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Apple Desktop Support Jobs (NOW HIRING)

Mastech Digital

Desktop Support Specialist

Minot, ND · On-site

$22 - $28/hr

The supported devices are listed below: - Desktops and laptops Apple Mac OS for remote connectivity (e.g., Citrix), where applicable Printer queue and break/fix coordination iOS devices Android ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

Act as a customer liaison for Apple Service Center and other repair vendors for all hardware repair ... Desktop Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or ...

Artech Information System LLC

DESKTOP SUPPORT

Boston, MA · On-site

$22 - $28/hr

Desktop Support LOCATION: Boston,MA Duration:12 month+ Deskside Break/Fix troubleshooting and ... Apple, Android, and Microsoft. This position requires solid experience in application support of ...

Infojini Inc

desktop support

Rock Hill, SC · On-site

$16.75 - $21.50/hr

Provide Desktop support for Faculty/staff on our main campus and satellite centers for Apple MACs, Windows PC's, laptops, printers, ipads, tablets pcs, and other mobile devices. * Assist with PC ...

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How much do apple desktop support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for apple desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Desktop Support specialist, and why are they important?

To thrive as an Apple Desktop Support specialist, you need a solid understanding of macOS, Apple hardware, and troubleshooting methodologies, often supported by an associate degree or relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with device management tools such as Jamf, Apple Configurator, and remote support platforms is typically required. Strong problem-solving abilities, patience, and clear communication help in delivering effective support and training to users. These skills are critical to quickly resolving technical issues, ensuring system reliability, and enhancing user satisfaction in Apple-centric environments.

What are some common challenges faced by Apple Desktop Support professionals and how can they be addressed?

Apple Desktop Support professionals often encounter challenges such as troubleshooting compatibility issues between macOS and third-party software, managing system updates across multiple devices, and assisting users with varying levels of technical expertise. Staying updated on the latest Apple releases and best practices helps address these issues effectively. Additionally, clear communication and a patient approach are essential for guiding users through complex problems, while collaboration with IT teams ensures timely resolution of network or security-related concerns.

What is Apple Desktop Support?

Apple Desktop Support refers to the technical assistance provided for Apple desktop computers, such as iMacs and Mac Minis, as well as related software and peripherals. Professionals in this role troubleshoot hardware and software issues, perform system upgrades, install applications, and offer guidance on best practices for using Apple devices in a workplace or home environment. They often work with end users to resolve problems quickly and ensure smooth operation of Apple desktops within an organization.

Does Apple still allow work-from-home?

Apple Desktop Support roles traditionally require on-site work at Apple retail stores or support centers, but some positions may offer remote or hybrid options depending on the location and current company policies. Flexibility varies by role and team, so candidates should review specific job postings for remote work opportunities and requirements.

Is Apple Tech Support a good job?

Apple Desktop Support roles involve assisting customers with Apple products and troubleshooting hardware and software issues. The job typically requires technical skills, good communication, and problem-solving abilities, often working in retail or support centers. It can offer benefits such as employee discounts and opportunities for advancement, but job satisfaction depends on individual preferences and work environment.

What is the difference between Apple Desktop Support vs Apple Technical Support Specialist?

AspectApple Desktop SupportApple Technical Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentOn-site or remote support for Apple devicesCustomer service and troubleshooting via phone or chat
Industry UsageRetail stores, corporate support, service centersCall centers, AppleCare support, retail
Job FocusHardware/software troubleshooting, repairs, setupCustomer assistance, issue diagnosis, technical guidance

Apple Desktop Support and Apple Technical Support Specialist roles both require Apple certifications and focus on supporting Apple products. However, Apple Desktop Support typically involves hands-on hardware and software troubleshooting, often in retail or service environments. In contrast, Apple Technical Support Specialists primarily assist customers remotely via phone or chat, focusing on diagnosing issues and providing guidance. Both roles are essential in delivering Apple’s customer service and technical expertise.

More about Apple Desktop Support jobs
What cities are hiring for Apple Desktop Support jobs? Cities with the most Apple Desktop Support job openings:
What states have the most Apple Desktop Support jobs? States with the most job openings for Apple Desktop Support jobs include:
What job categories do people searching Apple Desktop Support jobs look for? The top searched job categories for Apple Desktop Support jobs are:
Apple Desktop Support jobs near you
Infographic showing various Apple Desktop Support job openings in the United States as of May 2026, with employment types broken down into 12% Locum Tenens, 34% As Needed, 48% Full Time, 4% Part Time, 1% Contract, and 1% Summer. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Desktop support technician

Desktop support technician

krg technology inc

Great Falls, MT • On-site

$19.75 - $25/hr

Contractor

Posted 2 days ago

Job description

Company Description

KRG technologies is a staffing firm located in Valencia,CA

Job Description

Position : Desktop support technician

Location: Great Falls, MT.

Duration : Contract

JOB DESCRIPTION:

For Desktop support technician:

  • Minimum of 2 years' technical experience in providing Field Support which includes:
  • PC hardware repair (Dell/HP)
  • Windows system support
  • OS X Support (10% of techs should have this skill)
  • Software installation/troubleshooting
  • Performing Tech Refresh
  • Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair
  • Networking
  • Asset tracking
  • Stock room management
  • Basic support in Video conferencing equipment
  • General Core Competencies to be considered when hiring:
  • Customer focused - Customer is #1 Attitude
  • Personal accountability for results
  • Detail oriented
  • Strong analytical and troubleshooting skills
  • High integrity
  • A minimum of two confirmed references is preferred.
  • The following educational/technical certifications are preferred:
  • Technical degree (i.e. Associates, Bachelors, etc.) or equivalent in years of experience in Field Support
  • Dell/HP hardware certifications
  • Technical certifications (e.g. A+, MCDST, MCP, MCSA, etc.).
  • Candidate has a professional appearance (i.e. grooming, clothing, etc.).
  • Roles and Responsibilities:
  • Desk Side Engineer
  • Accurately test, identify, repair, resolve and document end user technical issues for basic desktop/laptop/workstation support, basic connectivity support (wired and wireless), PDAs, BlackBerrys and basic printer support.
  • Anthem owned equipment
  • Apple support - Smart hands and feet, also coordination w Anthem Apple team.
  • Questions about nonstandard equipment should be brought to HCL management's attention
  • Troubleshoot and resolve software issues. Ability to install, configure, reconfigure or reinstall software including remote support
  • Update the tickets in ITSM & work on tickets within the defined service levels
  • Appropriate notes required
  • HOLD reason notes required
  • Missed schedule date notes required
  • Ticket transfer reason notes required
  • Identify tickets that should be project and provide info to the Project Management team
  • Update TAMIT (SNOW) Asset Database for each hardware interaction.
  • While at an associates desk, check other assets at the desk and update asset database
  • 100% compliance required
  • Asset salvage runs scheduled by the Stockroom Tech/FST.
  • Reimaging computers/hard drives in accordance with customer standards
Additional Information

All your information will be kept confidential according to EEO guidelines.

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About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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