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Apple Desktop Support Jobs (NOW HIRING)

Raas Info Solutions Pvt Ltd

Desktop Support

Hendersonville, NC · On-site

$18.50 - $23.50/hr

PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 ...

New

Peak Systems

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Desktop Support Technician

Chicago, IL · On-site

$23 - $25/hr

Chicago IL 60603 Hourly Pay Rate: $23-$25 Desktop Support Technician - we are looking for a L2 ... Dell, HP, Apple Key Competencies. * Core Client Hardware and Software Environment to include (but ...

Ovation Workplace Services Inc.

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Desktop Support Technician

Hartford, CT · On-site

$35K - $47K/yr

... support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer ... repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use ...

New

PTY TECH LLC

Desktop Support Technician

Portland, OR · On-site

$32/hr

Desktop Support Technician This role if for someone with prior desktop support experience (Hardware ... Any prior support knowledge of the Apple MAC platform is a big plus. * Ability to build rapport ...

Neurealm, Inc.

Desktop Support Team Lead

Boston, MA · On-site

Mentor a team of Desktop Support technicians, conducting regular 1-on-1s, technical skill ... CompTIA A+, Network+, or Microsoft/Apple certifications are a plus. Communication: Exceptional ...

Infojini Inc

desktop support

Rock Hill, SC

$16.75 - $21.50/hr

Provide Desktop support for Faculty/staff on our main campus and satellite centers for Apple MACs, Windows PC's, laptops, printers, ipads, tablets pcs, and other mobile devices. * Assist with PC ...

Artech Information System LLC

DESKTOP SUPPORT

Boston, MA

$22 - $28/hr

Desktop Support LOCATION: Boston,MA Duration:12 month+ Deskside Break/Fix troubleshooting and ... Apple, Android, and Microsoft. This position requires solid experience in application support of ...

Artech Information System LLC

desktop support

Boston, MA · On-site

$22 - $28/hr

Desktop Support LOCATION: Boston,MA Duration:12 month+ Deskside Break/Fix troubleshooting and ... Apple, Android, and Microsoft. This position requires solid experience in application support of ...

F2Onsite

Desktop Support - Windows & Mac

San Rafael, CA · On-site

$22.50 - $28.75/hr

Responsibilities : • Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and peripherals • Support and troubleshoot macOS and Apple hardware, including ...

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All JobsApple Desktop Support Jobs

Apple Desktop Support information

See salary details

$13

$22

$32

How much do apple desktop support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for apple desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Apple Desktop Support vs Apple Technical Support Specialist?

AspectApple Desktop SupportApple Technical Support Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP)
Work EnvironmentOn-site or remote support for Apple devicesCustomer service and troubleshooting via phone or chat
Industry UsageRetail stores, corporate support, service centersCall centers, AppleCare support, retail
Job FocusHardware/software troubleshooting, repairs, setupCustomer assistance, issue diagnosis, technical guidance

Apple Desktop Support and Apple Technical Support Specialist roles both require Apple certifications and focus on supporting Apple products. However, Apple Desktop Support typically involves hands-on hardware and software troubleshooting, often in retail or service environments. In contrast, Apple Technical Support Specialists primarily assist customers remotely via phone or chat, focusing on diagnosing issues and providing guidance. Both roles are essential in delivering Apple’s customer service and technical expertise.

Can I work for Apple support from home?

Apple Desktop Support roles are typically performed on-site at Apple retail stores or service centers, but some remote support positions may be available for certain technical tasks. These roles often require specific certifications, hardware knowledge, and in-person troubleshooting skills, making remote work less common but possible for some specialized support functions.

What are the key skills and qualifications needed to thrive as an Apple Desktop Support specialist, and why are they important?

To thrive as an Apple Desktop Support specialist, you need a solid understanding of macOS, Apple hardware, and troubleshooting methodologies, often supported by an associate degree or relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with device management tools such as Jamf, Apple Configurator, and remote support platforms is typically required. Strong problem-solving abilities, patience, and clear communication help in delivering effective support and training to users. These skills are critical to quickly resolving technical issues, ensuring system reliability, and enhancing user satisfaction in Apple-centric environments.

Is Apple Tech support a good job?

Apple Desktop Support roles involve assisting customers with Apple products and troubleshooting hardware and software issues. The job typically requires technical skills, good communication, and problem-solving abilities, and can offer opportunities for certification and career growth within the tech support field.

What are some common challenges faced by Apple Desktop Support professionals and how can they be addressed?

Apple Desktop Support professionals often encounter challenges such as troubleshooting compatibility issues between macOS and third-party software, managing system updates across multiple devices, and assisting users with varying levels of technical expertise. Staying updated on the latest Apple releases and best practices helps address these issues effectively. Additionally, clear communication and a patient approach are essential for guiding users through complex problems, while collaboration with IT teams ensures timely resolution of network or security-related concerns.

How difficult is it to get hired at Apple?

Getting hired as an Apple Desktop Support technician can be competitive, often requiring relevant technical skills, customer service experience, and certifications such as CompTIA A+ or Apple Certified Support Professional. The hiring process typically involves multiple interview stages, including technical assessments and behavioral interviews, reflecting the company's high standards for technical proficiency and customer interaction.

What is Apple Desktop Support?

Apple Desktop Support refers to the technical assistance provided for Apple desktop computers, such as iMacs and Mac Minis, as well as related software and peripherals. Professionals in this role troubleshoot hardware and software issues, perform system upgrades, install applications, and offer guidance on best practices for using Apple devices in a workplace or home environment. They often work with end users to resolve problems quickly and ensure smooth operation of Apple desktops within an organization.

How much do Apple support workers get paid?

Apple Desktop Support technicians typically earn an average hourly wage ranging from $15 to $25, depending on experience and location. Salaries can vary based on certifications, skills, and the complexity of support tasks performed in retail or corporate environments.
More about Apple Desktop Support jobs
What cities are hiring for Apple Desktop Support jobs? Cities with the most Apple Desktop Support job openings:
What states have the most Apple Desktop Support jobs? States with the most job openings for Apple Desktop Support jobs include:
What job categories do people searching Apple Desktop Support jobs look for? The top searched job categories for Apple Desktop Support jobs are:
Apple Desktop Support jobs near you
Infographic showing various Apple Desktop Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Desktop Support Technician

Desktop Support Technician

Noblesoft Technologies

Des Moines, IA • On-site

$19.75 - $25.25/hr

Contractor

Re-posted 9 days ago

Job description

Job Title: Desktop Support Technician

Location: Des Moines, IA 50319 – Onsite 
 

Key Responsibilities:

  • Provide desktop/laptop/thin client support both desk-side and remotely.
  • Install, patch, and troubleshoot Windows 7/10.
  • Troubleshoot issues with Microsoft 2019 and Office 365 products.
  • Configure and troubleshoot Windows networking (TCP/IP).
  • Escalate issues to next-level support or management as appropriate.
  • Troubleshoot issues with Microsoft Edge and Google Chrome.
  • Provide support using remote tools.
  • Install and troubleshoot a variety of in-house developed and third-party software.
  • Troubleshoot desktop and network printer issues.
  • Support Google Workspace products.
  • Support Apple devices (iPad, iPhone).
  • Understand and support Microsoft Active Directory (client-side).
  • Implement hard drive encryption, preferably using Bitlocker and McAfee.
  • Modify system registry as needed.

Qualifications:

Required Experience:

  • 4 years of experience in PC support (desktop/laptop/thin client).
  • 4 years of experience with Windows 7/10 installation, patching, and troubleshooting.
  • 4 years of experience troubleshooting Microsoft 2019.
  • 4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.
  • 4 years of experience escalating issues to next-level support/management.
  • 4 years of experience troubleshooting Microsoft Edge and Google Chrome.
  • 4 years of experience providing support with remote tools.
  • 4 years of experience installing and troubleshooting a variety of software.
  • Experience in support of Microsoft Office 365 products.
  • Experience in Apple device support (iPad, iPhone).
  • Thorough understanding of Microsoft Active Directory (client-side).
  • Experience with hard drive encryption, preferably Bitlocker and McAfee.

Desired Experience:

Ability to troubleshoot desktop and network printer issues.

Experience with Google Workspace products.

Ability to modify the system registry.

Education:

Preferred: 4-year degree or equivalent technical study.

Certifications:

Industry certifications (A+, Network+, MCP, etc.) 

Communication:

The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.

Required / Desired Skills
Skill    Required / Desired    Amount    of Experience
Industry certification (A+, Network+, MCP, etc)    Required    4    Years
4 years of relevant experience and preferred education of 2 year degree or equivalent technical study    Required    4    Years
Experienced in PC (desktop/laptop/thin client) support – both desk side and remotely    Required    4    Years
Windows 7/10 installation, patching, and troubleshooting    Required    4    Years
Ability to troubleshoot issues with Microsoft 2019    Required    4    Years
Windows networking TCP/IP Configuration and troubleshooting    Required    4    Years
Escalate issues to next level support and or management accordingly    Required    4    Years
Ability to troubleshoot issues with Microsoft Edge and Google Chrome    Required    4    Years
Demonstrated experience providing support with remote tools    Required    4    Years
Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software    Required    4    Years
Troubleshoot desktop and network printers issues    Required    4    Years
Experienced in Google Workspace products    Required    4    Years
xperience in Apple device support (iPad, iPhone)    Required    4    Years
Experience with hard drive encryption – preference for Bitlocker and McAfee    Required    4    Years
Ability to modify system registry    Required    4    Years