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Senior Desktop Support Jobs (NOW HIRING)

Essel

Senior Desktop Support

Menlo Park, CA · On-site

$23.75 - $30.25/hr

We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step? * * Update and maintain technology ...

Essel

Senior Desktop Support

Menlo Park, CA · On-site

$23.75 - $30.25/hr

We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step? * * Update and maintain technology ...

Essel

Senior Desktop Support

Menlo Park, CA

$23.75 - $30.25/hr

We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step? * * Update and maintain technology ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

TOMORROW HIRE

Sr. Desktop Support Tech 2

Richmond, VA · On-site

$12 - $32/hr

Job Title : Sr. Desktop Support Tech 2 Work Type : Onsite Location : Richmond, VA Start Date : 08/31/2026 End Date : 06/30/2027 Industry Category : Information Technology / Government Employment Type ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive ...

Quartz

Senior Desktop Support Engineer

Madison, WI

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and ...

Bluestone Bank

Sr. Desktop Support Specialist

Raynham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations ...

K&L Gates

Senior Desktop Support Specialist

Washington, DC · On-site

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Senior Desktop Support Specialist to join the Washington, D.C. office. As a member of the K&L Gates Information Technology Department, the Senior Desktop Support Analyst provides ...

Vistex

Senior Desktop Support Technician

Hoffman Estates, IL · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Senior Desktop Support Technician provides advanced Tier 2/3 technical support to end users, serving as an escalation point for complex hardware, software, identity/access, and connectivity ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

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Senior Desktop Support information

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$14

$36

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How much do senior desktop support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for senior desktop support in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
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Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Senior Desktop Support

Essel

Menlo Park, CA • On-site

$23.75 - $30.25/hr

Full-time

Re-posted 13 days ago

Job description

Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?

  • Job description:
  • Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
  • Perform remote and on-site troubleshooting through efficient troubleshooting methodology
  • Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
  • Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions

Requirements

  • Interpersonal and customer facing skills
  • Proven experience as a Senior Desktop Support/ IT Technician
  • Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
  • Troubleshooting with all different types issues
  • Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals