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Senior Desktop Support Jobs in Delaware (NOW HIRING)

Cognizant

Desktop Support Engineer

Wilmington, DE · On-site

$63K - $73K/yr

Cognizant is seeking a Desktop Support Engineer for a full time opportunity in Wilmington, DE Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital ...

Ovation Workplace Services Inc.

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Desktop Support Technician

Wilmington, DE · On-site

$23 - $25/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The IT Executive Support Specialist ...

Talent Groups

Onsite // Field Desktop Support

Wilmington, DE · On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

Cognizant

Deskside Support lead

Wilmington, DE · On-site

Troubleshoot issues related to trading applications market data feeds desktops laptops and multi-monitor workstations. * Provide onsite and remote support to traders in a fast-paced high-pressure ...

Cognizant

Deskside Support Engineer

Wilmington, DE · On-site

$63K - $73K/yr

Troubleshoot issues related to trading applications market data feeds desktops laptops and multi-monitor workstations. * Provide onsite and remote support to traders in a fast-paced high-pressure ...

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Senior Desktop Support information

See Delaware salary details

$14

$36

$60

How much do senior desktop support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for senior desktop support in Delaware is $36.20, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.12 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Delaware?

The most popular types of Desktop Support jobs in Delaware are:

What are popular job titles related to Senior Desktop Support jobs in Delaware?

For Senior Desktop Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Delaware look for?

The top searched job categories for Senior Desktop Support jobs in Delaware are:

What cities in Delaware are hiring for Senior Desktop Support jobs?

Cities in Delaware with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Delaware as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $75,304 per year, or $36.2 per hour.

Desktop Support Engineer

Wilmington, DE • On-site

Cognizant
See more jobs at Cognizantexternal

$63K - $73K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

Cognizant is seeking a Desktop Support Engineer for a full time opportunity in Wilmington, DE

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Job Summary
  • Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure.
What you'll do in the role:
  • Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure.
  • Support trading and market data platforms such as Bloomberg Terminal Refinitiv/Eikon Reuters Fidessa and OMS/EMS applications.
  • Troubleshoot issues related to trading applications market data feeds desktops laptops and multi-monitor workstations.
  • Provide onsite and remote support to traders in a fast-paced high-pressure environment.
  • Manage incidents and service requests through ServiceNow or similar ITSM tools ensuring SLA compliance.
  • Coordinate with application network infrastructure and vendor teams for issue resolution.
  • Perform software installations upgrades user access management and hardware deployments.
  • Maintain documentation and follow ITIL-based support processes.
  • Experience supporting Bloomberg Refinitiv/Eikon Reuters and trading floor technologies.
What you’ll need to succeed:
  • Strong Windows/Mac devices support and troubleshooting skills.
  • Knowledge of Active Directory Citrix Microsoft 365 and basic networking (TCP/IP DNS).
  • Familiarity with ITSM tools (ServiceNow Remedy etc.).
  • Strong communication stakeholder management and problem-solving skills.
  • 4-8 years in Trader Support Front Office Support or Financial Services IT Support.
  • Experience in supporting Investment Banking Capital Markets Asset Management or Brokerage environments.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

The salary range for this role is between $63000 and $73000 depending on skills, experience and qualifications of the candidate. Applications will be accepted till 8/28/2026.

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