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Information Technology Desktop Support Jobs in Delaware

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE

$20.75 - $28.50/hr

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE · On-site

$20.75 - $28.50/hr

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE

$20.75 - $28.50/hr

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

LifeStance Health

IT Field Support Technician

Newark, DE · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to ... Solid understanding of desktop operating systems (Windows 10/11, macOS), Microsoft 365, and basic ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

Sepax Technologies, Inc. is currently seeking a highly motivated and talented student in the computer science field to join and assist our IT team. This student will work on day-to-day IT support and ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

Sepax Technologies, Inc. is currently seeking a highly motivated and talented student in the computer science field to join and assist our IT team. This student will work on day-to-day IT support and ...

LifeStance Health

IT Field Support Technician

Newark, DE

$25 - $28/hr

... our IT team. The successful candidate will be responsible for providing technical support to end ... Solid understanding of desktop operating systems (Windows 10/11, macOS), Microsoft 365, and basic ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Delaware

Information Technology Desktop Support information

See Delaware salary details

$10

$24

$38

How much do information technology desktop support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for information technology desktop support in Delaware is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Desktop Support specialist, and why are they important?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an Information Technology Desktop Support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is Information Technology Desktop Support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Delaware? For Information Technology Desktop Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Delaware look for? The top searched job categories for Information Technology Desktop Support jobs in Delaware are:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Delaware as of July 2026, with employment types broken down into 6% Locum Tenens, 68% Full Time, 13% Part Time, 1% Temporary, and 12% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $50,646 per year, or $24.3 per hour.
Senior Associate, Desktop Support

Senior Associate, Desktop Support

Solomon Page

Newark, DE • On-site

$57/hr

Contractor

Medical, Dental, Retirement

Posted 17 days ago

Job description

We are seeking a Senior Associate, Desktop Support to provide technical assistance to end-users, troubleshoot hardware, software, and network issues, and help maintain a reliable and efficient desktop computing environment. This role is ideal for a customer-focused IT professional with strong problem-solving skills and hands-on desktop support experience.
  • Pay rate :$50 /hr on w2 to $57/hr on w2

Responsibilities:
  • Provide technical support to end-users by troubleshooting and resolving hardware, software, and network-related issues.
  • Install, configure, and maintain desktop computers, software applications, and peripherals.
  • Respond to support requests and incidents promptly while meeting established service level agreements (SLAs).
  • Perform software installations, updates, and patch management across desktop environments.
  • Utilize ticketing systems to document incidents, requests, resolutions, and support activities.
  • Support desktop management and remote support tools to ensure efficient issue resolution.
  • Adhere to company policies, security standards, and regulatory requirements related to desktop support operations.

Required Qualifications:
  • 2-3 years of experience in a desktop support, help desk, or technical support role.
  • Strong knowledge of desktop operating systems, hardware, software, and peripheral devices.
  • Familiarity with networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
  • Experience using desktop management tools, remote support tools, and ticketing systems.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Strong attention to detail and commitment to delivering high-quality customer support.
  • Understanding of ITIL best practices is preferred.
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Relevant IT certifications are a plus.

If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
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