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Information Technology Desktop Support Jobs in Delaware

Courser

IT Support Services II-Help Desk

Wilmington, DE · On-site

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Courser

IT Support Services II-Help Desk

Wilmington, DE · On-site

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

WSFS Bank

IT Audit Supervisor

Wilmington, DE · On-site

$92K - $152K/yr

The IT Audit Supervisor assists theIT AuditManager inoverseeing and directing the technology ... Provide advisory support for major IT initiatives, system implementations, or process changes when ...

Wsfsbank

IT Audit Supervisor

Wilmington, DE

$92K - $152K/yr

The IT Audit Supervisor assists theIT AuditManager inoverseeing and directing the technology ... Provide advisory support for major IT initiatives, system implementations, or process changes when ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Delaware

Information Technology Desktop Support information

See Delaware salary details

$10

$24

$38

How much do information technology desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information technology desktop support in Delaware is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Delaware?

For Information Technology Desktop Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Delaware look for?

The top searched job categories for Information Technology Desktop Support jobs in Delaware are:

Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,646 per year, or $24.3 per hour.

Level 1 & Level 2 Field Techs / Desktop Support

Royal Communications Consultants Inc

Wilmington, DE • On-site

$19.75 - $25/hr

Temporary

Re-posted 2 days ago

Job description

THANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY
L1 and L2 Desktop Technicians
Location: Wilmington, DE - ONSITE
Shift: Monday through Friday: 8 am to 5 pm
Initiative: Desktop Set Up for buildings
Part-time temporary
Job Description/ Responsibilities
• Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
• Handle equipment installation and moves with little or no supervision.
• Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
• Work well under supervision.
• Training will be provided.
Qualifications:
• Excellent communication skills.
• Strong troubleshooting and critical thinking skills.
• Positive and professional demeanor.
SCOPE OF WORK for Level 2 Desktop Technician
• Install all the equipment that has been staged by the Level 1 Team.
• Work will have to be documented for what equipment was successfully installed and any errors that occur, within the provided SmartSheets link.
SCOPE OF WORK for Level 1 Desktop Technician
• Distribute and stage each desk with the necessary equipment.
• Standard desk includes two monitors, VDI, camera, and peripherals.
• There will be additional equipment for each trader desk.
• Work will have to be documented within provided SmartSheets link: what equipment has been staged at what desk.

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