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Desktop Support Manager Jobs in Delaware (NOW HIRING)

Stefanini Group

Desktop Support Specialist

Wilmington, DE · On-site

$25 - $30/hr

... IT support * Perform on-site analysis, diagnosis, and resolution of desktop problems for clients ... Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

CHEER, Inc.

Center Support Manager

Georgetown, DE

$19/hr

CENTER SUPPORT MANAGER - FULL TIME SUMMARY DESCRIPTION The Center Support Manager's primary role is to act as a substitute for any position in a CHEER center when the regular staff is unavailable.

Tory Burch

Support Supervisor

Rehoboth Beach, DE · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

Tory Burch LLC

Support Supervisor

Rehoboth Beach, DE · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

Mosaic

Direct Support Supervisor

Smyrna, DE · On-site

$54.41K/yr

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

Mosaic

Direct Support Supervisor

Newark, DE · On-site

$54.41K/yr

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

Mosaic

Direct Support Supervisor

Newark, DE

$54.41K/yr

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

Mosaic

Direct Support Supervisor

Newark, DE · On-site

$54.41K/yr

As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities ...

tmn

Direct Support Program Supervisor

Millsboro, DE · On-site

Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration; and personal care. * Duties are split ...

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Desktop Support Manager information

See Delaware salary details

$14

$36

$60

How much do desktop support manager jobs pay per hour?

As of May 29, 2026, the average hourly pay for desktop support manager in Delaware is $36.20, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.12 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Delaware? The most popular types of Desktop Support jobs in Delaware are:
What are popular job titles related to Desktop Support Manager jobs in Delaware? For Desktop Support Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Delaware look for? The top searched job categories for Desktop Support Manager jobs in Delaware are:
Desktop Support Manager jobs near you

Desktop Support Specialist

1 point system

Wilmington, DE • On-site

Contractor

Posted 19 days ago

Job description

The Desktop Support Specialist provides day to day support in updating windows equipment. Responsible for maintaining and updating Windows-based devices across the organization. This role focuses on ensuring all systems are running the latest security patches and software updates, troubleshooting update-related issues, and supporting end-users with update-related concerns. The technician works closely with IT teams to schedule and deploy updates efficiently while minimizing disruption to business operations.

Preferred to have experience with WASP Barcode Technolgy (System Inventory Management)