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Information Technology Support Desk Jobs in Delaware

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

... IT team. This student will work on day-to-day IT support and project activities. This is a ... desk space and cleanliness in work areas. · Observe safety precautions as outlined in safety ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

... IT team. This student will work on day-to-day IT support and project activities. This is a ... desk space and cleanliness in work areas. · Observe safety precautions as outlined in safety ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

Delaware Schools Consortium

IT Support Assistant

Wilmington, DE · On-site

$15.50 - $20.50/hr

Odyssey Charter School IT Support Assistant (SY2026-2027) Terms of Employment: Full-time, 12-month ... Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff, * students ...

U.S. Navy

IT Support Specialist

Millsboro, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Smyrna, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Newark, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Millville, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Frankford, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Lincoln, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Edgemoor, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Laurel, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

New Castle, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Greenwood, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Bridgeville, DE

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... desk and user support, network and systems administration, incident response, and planned ...

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All JobsInformation Technology Support Desk JobsInformation Technology Support Desk Jobs in Delaware

Information Technology Support Desk information

What are some common challenges faced by information technology support desk professionals, and how can they effectively manage them?

Information Technology Support Desk professionals often encounter challenges such as handling a high volume of support tickets, addressing urgent technical issues under time pressure, and communicating complex technical information to non-technical users. To manage these challenges, it's important to prioritize requests using ticketing systems, stay up-to-date with troubleshooting techniques, and develop strong interpersonal skills for clear communication. Additionally, collaborating closely with other IT team members and documenting solutions can help streamline future support processes and enhance overall efficiency.

What is an information technology support desk?

Information Technology Support Desk jobs involve providing technical assistance and support to users who are experiencing issues with computer systems, software, hardware, or network connectivity. IT support desk professionals typically troubleshoot problems, answer queries, and guide users through solutions either remotely or in-person. They may also be responsible for maintaining records of issues, escalating complex problems, and ensuring that IT systems are running smoothly for all users. Their work is essential for minimizing downtime and keeping business operations efficient.

What is the difference between Information Technology Support Desk vs Help Desk Technician?

AspectInformation Technology Support DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentCorporate, IT departments, technical support centersHelp desks, customer service centers, technical support
Employer & IndustryBusinesses, IT service providers, corporate sectorsIT companies, customer service firms, tech support providers

Both roles involve troubleshooting and resolving technical issues, but the Information Technology Support Desk typically handles more complex internal IT problems within organizations, while Help Desk Technicians often focus on customer-facing support for external clients. The roles overlap in certifications and work environments, making them closely related but distinct in scope and focus.

What are the key skills and qualifications needed to thrive as an information technology support desk professional?

To thrive as an Information Technology Support Desk professional, you need strong troubleshooting skills, technical knowledge of hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and enterprise operating systems is essential for efficiently resolving user issues. Excellent communication, patience, and problem-solving abilities help you effectively support users and collaborate with technical teams. These skills ensure prompt and accurate issue resolution, leading to improved user satisfaction and minimized downtime.

What are popular job titles related to Information Technology Support Desk jobs in Delaware?

For Information Technology Support Desk jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Information Technology Support Desk jobs in Delaware look for?

The top searched job categories for Information Technology Support Desk jobs in Delaware are:

What cities in Delaware are hiring for Information Technology Support Desk jobs?

Cities in Delaware with the most Information Technology Support Desk job openings:

Information Technology Support Desk jobs near you
Infographic showing various Information Technology Support Desk job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Intern

Sepax Bioscience Inc

Newark, DE • On-site

$15/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Sepax Technologies, Inc. is currently seeking a highly motivated and talented student in the computer science field to join and assist our IT team. This student will work on day-to-day IT support and project activities. This is a part-time position based at our headquarter office located in Newark, Delaware near the University of Delaware. Work schedule is 15-20 hours a week from Monday to Friday with a minimum of 3 hours in a day. This is an excellent opportunity for either a sophomore or junior college student looking for industrial experience around their course schedule.

Requirements:

·        College Sophomore or Junior pursuing a Computer Science or IT-related degree.

·        Basic familiarity with IT support, ERP system, web support, hardware, and databases.

·        Strong communication and problem-solving skills.

·        Organizing and Prioritizing skills.

·        Ability to work as a team.

·        Familiarity with HTML, CSS, JavaScript, PHP, or SQL used for system support.

·        A strong willingness to learn new systems and skills

·        Punctual and dependable with your schedule.

Responsibilities:

·        Assist in maintaining the company’s website and intranet.

·        Assist with ticketing system

·        Assist with the installing, configuring and upgrading computer systems (hardware, operating systems and software).

·        Assist in assigning employee accounts.

·        Utilize and maintain the ERP system to optimize departmental functions.

·        Assist with other administrative support as needed.

·        Performance of general housekeeping maintenance in the office/desk space and cleanliness in work areas.

·        Observe safety precautions as outlined in safety manuals and training.

Company Description

Sepax is a fast-growing technology company and has emerged as a leader in the biological separation industry. Sepax has been developing a wide range of intellectual properties in the areas of particle synthesis, surface modification, LC column packing, bulk media production, and purification process development