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It Help Desk Intern Jobs in Delaware (NOW HIRING)

Apexon

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving skills. * Analytical skills. * Customer service experience. * Patience. * Excellent communication ...

Apexon

Helpdesk Support

New Castle, DE · On-site

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving skills. * Analytical skills. * Customer service experience. * Patience. * Excellent communication ...

Great Gray

Manager of IT Service Desk

Wilmington, DE · Hybrid

The Role Great Gray is hiring a Manager of IT Service Desk to lead its newly insourced helpdesk function. This is a hands-on leadership role responsible for managing a small team of Service Desk ...

defi AUTO LLC

Client Support Desk Analyst

Dover, DE · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

New

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE

$20.75 - $28.50/hr

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE · On-site

$20.75 - $28.50/hr

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

i.g. Burton

IT Support Technician - Milford, DE

Milford, DE

$20.75 - $28.50/hr

Required Skills & Qualifications * 1-2 years of IT help desk, desktop support, or technical support experience preferred. * Strong understanding of cloud environments, especially Microsoft 365 and ...

Focused HR Solutions

1.20. Help Desk Analyst

Bear, DE · On-site

$25 - $31/hr

W2 only. Our direct client has an opening for a Help Desk Analyst 1475 If you are interested ... 2 IT support issues. Basic Network Troubleshooting and Customer Service. 100% onsite at either ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

... IT team. This student will work on day-to-day IT support and project activities. This is a ... desk space and cleanliness in work areas. · Observe safety precautions as outlined in safety ...

Sepax Bioscience Inc

Be Seen First

IT Support Intern

Newark, DE · On-site

$15/hr

... IT team. This student will work on day-to-day IT support and project activities. This is a ... desk space and cleanliness in work areas. · Observe safety precautions as outlined in safety ...

Christiana Care Health Services

$73K - $117K/yr

Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center ...

New

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

Assisting the Service Desk by actively taking and resolving intake calls * Collaborating with your ... We help companies build the right teams at the right time - teams that move big ideas forward.

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Delaware

It Help Desk Intern information

See Delaware salary details

$9

$17

$25

How much do it help desk intern jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for it help desk intern in Delaware is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the most commonly searched types of It Help Desk jobs in Delaware? The most popular types of It Help Desk jobs in Delaware are:
What are popular job titles related to It Help Desk Intern jobs in Delaware? For It Help Desk Intern jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Delaware look for? The top searched job categories for It Help Desk Intern jobs in Delaware are:
What cities in Delaware are hiring for It Help Desk Intern jobs? Cities in Delaware with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,296 per year, or $17.4 per hour.

Helpdesk Support

Apexon

New Castle, DE

$19.50 - $26.25/hr

Full-time

Re-posted 5 days ago

Job description

Company Description

Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital.

Job Description

Role Title: IT Help Desk 

Position: 1

Location: New Castle, DE.

Required Skills:

  1. Problem-solving skills.
  2. Analytical skills.
  3. Customer service experience.
  4. Patience.
  5. Excellent communication skills, written and verbal.

Responsibilities:

  • Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
  • They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
  • Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved
Additional Information

All your information will be kept confidential according to EEO guidelines.

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