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It Help Desk Intern Jobs in Delaware (NOW HIRING)

sgsconsulting

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IT Help Desk support

Newark, DE · On-site

$25/hr

Time management, communication Summary of Duties and Responsibilities * IT Help Desk support (On rotating basis with some after-hours coverage): * Answer help desk phone calls. * Route help desk ...

New

PTG

IT Support Services II-Help Desk

Wilmington, DE · On-site

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Courser

IT Support Services II-Help Desk

Wilmington, DE · On-site

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Courser

IT Support Services I-Help Desk

Wilmington, DE · On-site

The IT Support Services I-Help Desk will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical ...

New

Apexon

Helpdesk Support

New Castle, DE · On-site

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving skills. * Analytical skills. * Customer service experience. * Patience. * Excellent communication ...

Apexon

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving skills. * Analytical skills. * Customer service experience. * Patience. * Excellent communication ...

Adesis, Inc.

$80 - $100/hr

Job Summary: The Senior Help Desk Administrator provides advanced end-user support, systems ... Coordinate with internal IT teams, specialists, and vendors to resolve issues and support business ...

New

defi AUTO LLC

Client Support Desk Analyst

Dover, DE · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

Focused HR Solutions

1.20. Help Desk Analyst

Bear, DE · On-site

$25 - $31/hr

W2 only. Our direct client has an opening for a Help Desk Analyst 1475 If you are interested ... 2 IT support issues. Basic Network Troubleshooting and Customer Service. 100% onsite at either ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Delaware

It Help Desk Intern information

See Delaware salary details

$9

$17

$25

How much do it help desk intern jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it help desk intern in Delaware is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Delaware?

The most popular types of It Help Desk jobs in Delaware are:

What are popular job titles related to It Help Desk Intern jobs in Delaware?

For It Help Desk Intern jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Delaware look for?

The top searched job categories for It Help Desk Intern jobs in Delaware are:

What cities in Delaware are hiring for It Help Desk Intern jobs?

Cities in Delaware with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,296 per year, or $17.4 per hour.

IT Help Desk support

sgsconsulting

Newark, DE • On-site

$25/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

INTAKE NOTES:

- Must be onsite

- Hours-M-F; 8-5pm

-Extension possible

-Pay rate $25/hr

 

Skillset Matrix: Manager Notes

Technology Requirements (I.E Programs, systems, etc):

Microsoft products, active directory

 

What does a typical day look like? (daily tasks): Working through break/fix tickets, taking calls, setting up new hire

 

Preferred background/prior work experience?:

Helpdesk experience

 

Priority soft skills:

Time management, communication

 

Summary of Duties and Responsibilities

  • IT Help Desk support (On rotating basis with some after-hours coverage):
  • Answer help desk phone calls.
  • Route help desk tickets to appropriate technicians or support groups.
  • Provide on the spot troubleshooting as time allows.
  • Provide support through Microsoft Teams.
  • Provide walk up support.
  • Provide local support for the following systems (installation, upgrades, troubleshooting):
  • PC/Laptop Hardware and Software
  • Network Peripherals, Printers, Copiers
  • Telephone System
  • Enterprise/Business Applications
  • Maintain loaner laptops and projectors.
  • Hardware procurement, inventory, disposal support.

 

Qualifications

  • To perform this job successfully, an individual must be able to perform essential duties satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
  • Windows 10 & 11 experience.
  • Microsoft Office 365 experience.
  • Knowledge of Laptop/Printer Hardware.
  • Networking and Wireless skills a plus.
  • PC/Laptop build experience.
  • Active Directory and Microsoft Exchange/O365 experience.
  • Desktop support tools knowledge.
  • Anti-Virus, Malware, Spam, and other security remediation experience.
  • Ability to triage, troubleshoot, and resolve moderately complex PC/Network problems quickly and accurately; engage vendors as needed.
  • Ability to be an active participant and contributor on a professional IT Support Team.
  • Good communication skills, telephone support skills, and interpersonal skills with a customer service focus.
  • Ability to plan/organize time and workload.
  • Ability to follow standard processes/procedures.
  • IT service management system experience desired (ServiceNow experience a plus).
  • Entry level position, all relevant experience considered, some PC support experience required but this can be in an educational or informal setting.

 

Education

BA/BS MIS or CIS (or related technical discipline) desired

 

Experience

  • 0-1 years’ experience in IT Help Desk support.
  • Specialized Knowledge
  • Good troubleshooting and technical skills
  • Good communications skills

 

Additional Details (Including Physical & Mental requirements)

Must be able to lift 50 lbs.

 

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.